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~isPartOf:"IZA Discussion Paper"
~isPartOf:"The service industries journal"
~subject:"Freie Berufe"
~subject:"Kundenzufriedenheit"
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Freie Berufe
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IZA Discussion Paper
The service industries journal
International journal of hospitality management
39
FFB-Diskussionspapiere / Forschungsinstitut Freie Berufe, Universität Lüneburg
32
FFB-Diskussionspapier
30
The journal of services marketing
19
Health care management review : HCM review
17
Health marketing quarterly
17
Schriften des Forschungsinstituts Freie Berufe
15
International journal of contemporary hospitality management
14
Journal of business research : JBR
14
Journal of hospitality marketing & management
14
Journal of service research : JSR
13
Prospects for the professions in China
13
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Tourism management : research, policies, practice
12
Freelancer als Forschungsgegenstand und Praxisphänomen : betriebswirtschaftliche und psychologische Perspektiven
11
Freie Berufe - Einkommen und Steuern (FB€St) : Beiträge aus Wissenschaft, Praxis und Politik
11
Journal of retailing and consumer services
11
Journal of service management
11
Quality management journal : QMJ
11
International journal of pharmaceutical and healthcare marketing : IJPHM
10
International journal of quality and service sciences
10
International journal of services and operations management
10
Services marketing quarterly
10
Industrial marketing management : the international journal for industrial and high-tech firms
9
Journal of management studies : JMS
9
International journal of productivity and quality management : IJPQM
8
International journal of quality & reliability management
8
International journal of services and operations management : IJSOM
8
Journal of service theory and practice
8
Schriftenreihe des Instituts für Freie Berufe an der Friedrich-Alexander-Universität Erlangen-Nürnberg
8
The Oxford handbook of professional service firms
8
Total quality management & business excellence
8
International journal of services, economics and management
7
Journal of operations management
7
Journal of service research
7
Professional services firms
7
The TQM journal : the international review of organizational improvement
7
Freie Berufe - Einkommen, Zeit und darüber hinaus : Forschungsergebnisse für Wissenschaft, Praxis und Politik
6
International journal of pharmaceutical and healthcare marketing
6
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ECONIS (ZBW)
29
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1
A new service development integrated model
Lee, Yu-cheng
;
Chen, Jih-kuang
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1669-1686
Persistent link: https://www.econbiz.de/10003928655
Saved in:
2
Emotional and rational motivations for customer loyalty in business-to-business professional services
Čater, Barbara
;
Čater, Tomaž
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1151-1169
Persistent link: https://www.econbiz.de/10003990510
Saved in:
3
Consumers' captive service experiences : it's you and me
Rayburn, Steven W.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 806-825
Persistent link: https://www.econbiz.de/10011416846
Saved in:
4
Service encounters as bases for innovation
Sundbo, Jon
;
Sundbo, Donna
;
Henten, Anders
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 255-274
Persistent link: https://www.econbiz.de/10011299600
Saved in:
5
Relative importance and combined effects of attributes of customer satisfaction
Zhang, Ziqiong
;
Zhang, Zili
;
Law, Rob
- In:
The service industries journal
34
(
2014
)
6
,
pp. 550-566
Persistent link: https://www.econbiz.de/10010379334
Saved in:
6
What motivates professional service firm employees to narture client dialogues?
Fischer, Alban Dominique
;
Sieg, Jan Henrik
;
Wallin, …
- In:
The service industries journal
34
(
2014
)
5
,
pp. 399-421
Persistent link: https://www.econbiz.de/10010379366
Saved in:
7
Strategic business and network positioning for internationalisation
Winch, Graham
- In:
The service industries journal
34
(
2014
)
8
,
pp. 715-728
Persistent link: https://www.econbiz.de/10010385539
Saved in:
8
Antecedents and consequences of co-creation in credence-based service contexts
Kasnakoglu, Berna Tari
- In:
The service industries journal
36
(
2016
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10011564479
Saved in:
9
Managerial routines in professional service firms : transforming knowledge into competitive advantages
Jensen, Søren H.
;
Poulfelt, Flemming
;
Kraus, Sascha
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 2045-2062
Persistent link: https://www.econbiz.de/10008759962
Saved in:
10
The impact of professional service firms' expansion challenges on internationalization processes and performance
Abdelzaher, Dina M.
- In:
The service industries journal
32
(
2012
)
10
,
pp. 1721-1738
Persistent link: https://www.econbiz.de/10009581499
Saved in:
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