Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"IZA Discussion Paper"
~isPartOf:"The service industries journal"
~subject:"Kundenzufriedenheit"
~subject:"Professional services"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Determinanten der Wartezeit au...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Professional services
Hospital
71
Krankenhaus
71
Dienstleistung
65
Services
64
Dienstleistungssektor
42
Service industry
42
Dienstleistungsqualität
35
Service quality
35
Innovation
31
Management
21
Gesundheitswesen
17
Health care system
17
Gesundheitsversorgung
16
Health care
16
Innovation management
16
Innovationsmanagement
16
Service innovation
16
Customer satisfaction
15
Dienstleistungsinnovation
14
Freie Berufe
14
Großbritannien
14
United Kingdom
14
Deutschland
12
Germany
12
service innovation
11
Consumer behaviour
10
Konsumentenverhalten
10
Beziehungsmarketing
9
Relationship marketing
9
Theorie
9
Theory
9
Estimation
8
New product development
8
Produktentwicklung
8
Schätzung
8
healthcare
8
Business services
7
Information technology
7
more ...
less ...
Online availability
All
Undetermined
9
Free
5
Type of publication
All
Article
24
Book / Working Paper
5
Type of publication (narrower categories)
All
Article in journal
24
Aufsatz in Zeitschrift
24
Language
All
English
29
Author
All
Rayburn, Steven W.
2
Abdelzaher, Dina M.
1
Alkire, Linda
1
Anderson, Sidney
1
Arici, Hasan Evrim
1
Barlevy, Gadi
1
Batenberg, Zoe von
1
Baum, Tom
1
Bomfim, Emerson Luiz
1
Bueno, Eduardo Veiga
1
Chen, Jih-kuang
1
Chiswick, Barry R.
1
Falter, Mareike
1
Fischer, Alban Dominique
1
Guzak, James Richard
1
Hadwich, Karsten
1
Haghighi, Azin Mostajer
1
Henten, Anders
1
Ho, Bach Quang
1
Jensen, Søren H.
1
Kang, Chang-yuil
1
Kasnakoglu, Berna Tari
1
Kato, Heitor T.
1
Kim, Juram
1
Kim, Sung Eun
1
Koed Madsen, Tage
1
Kraus, Sascha
1
Krebs, Tom
1
Krogh, Georg von
1
Köseoglu, Mehmet Ali
1
Law, Rob
1
Lee, Changyong
1
Lee, Donhee
1
Lee, Sang M.
1
Lee, Yu-cheng
1
Lu, Vinh Nhat
1
Medlin, Christopher J.
1
Merz, Joachim
1
Neal, Derek A.
1
Paic, Peter
1
more ...
less ...
Published in...
All
IZA Discussion Paper
The service industries journal
International journal of hospitality management
41
FFB-Diskussionspapiere / Forschungsinstitut Freie Berufe, Universität Lüneburg
32
FFB-Diskussionspapier
30
The journal of services marketing
21
Health care management review : HCM review
17
Health marketing quarterly
17
Journal of business research : JBR
15
Schriften des Forschungsinstituts Freie Berufe
15
International journal of contemporary hospitality management
14
Journal of hospitality marketing & management
14
Journal of service research : JSR
13
Prospects for the professions in China
13
International journal of quality and service sciences
12
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Tourism management : research, policies, practice
12
Freelancer als Forschungsgegenstand und Praxisphänomen : betriebswirtschaftliche und psychologische Perspektiven
11
Freie Berufe - Einkommen und Steuern (FB€St) : Beiträge aus Wissenschaft, Praxis und Politik
11
Journal of retailing and consumer services
11
Journal of service management
11
Quality management journal : QMJ
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
International journal of pharmaceutical and healthcare marketing : IJPHM
10
International journal of services and operations management
10
Services marketing quarterly
10
International journal of services and operations management : IJSOM
9
Journal of management studies : JMS
9
Journal of operations management
9
International journal of productivity and quality management : IJPQM
8
International journal of quality & reliability management
8
Journal of service theory and practice
8
Schriftenreihe des Instituts für Freie Berufe an der Friedrich-Alexander-Universität Erlangen-Nürnberg
8
The Oxford handbook of professional service firms
8
Total quality management & business excellence
8
International journal of services, economics and management
7
Journal of service research
7
Professional services firms
7
The TQM journal : the international review of organizational improvement
7
Freie Berufe - Einkommen, Zeit und darüber hinaus : Forschungsergebnisse für Wissenschaft, Praxis und Politik
6
International journal of pharmaceutical and healthcare marketing
6
more ...
less ...
Source
All
ECONIS (ZBW)
29
Showing
1
-
10
of
29
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A new service development integrated model
Lee, Yu-cheng
;
Chen, Jih-kuang
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1669-1686
Persistent link: https://www.econbiz.de/10003928655
Saved in:
2
Emotional and rational motivations for customer loyalty in business-to-business professional services
Čater, Barbara
;
Čater, Tomaž
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1151-1169
Persistent link: https://www.econbiz.de/10003990510
Saved in:
3
Consumers' captive service experiences : it's you and me
Rayburn, Steven W.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 806-825
Persistent link: https://www.econbiz.de/10011416846
Saved in:
4
Service encounters as bases for innovation
Sundbo, Jon
;
Sundbo, Donna
;
Henten, Anders
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 255-274
Persistent link: https://www.econbiz.de/10011299600
Saved in:
5
Relative importance and combined effects of attributes of customer satisfaction
Zhang, Ziqiong
;
Zhang, Zili
;
Law, Rob
- In:
The service industries journal
34
(
2014
)
6
,
pp. 550-566
Persistent link: https://www.econbiz.de/10010379334
Saved in:
6
What motivates professional service firm employees to narture client dialogues?
Fischer, Alban Dominique
;
Sieg, Jan Henrik
;
Wallin, …
- In:
The service industries journal
34
(
2014
)
5
,
pp. 399-421
Persistent link: https://www.econbiz.de/10010379366
Saved in:
7
Strategic business and network positioning for internationalisation
Winch, Graham
- In:
The service industries journal
34
(
2014
)
8
,
pp. 715-728
Persistent link: https://www.econbiz.de/10010385539
Saved in:
8
Antecedents and consequences of co-creation in credence-based service contexts
Kasnakoglu, Berna Tari
- In:
The service industries journal
36
(
2016
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10011564479
Saved in:
9
Managerial routines in professional service firms : transforming knowledge into competitive advantages
Jensen, Søren H.
;
Poulfelt, Flemming
;
Kraus, Sascha
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 2045-2062
Persistent link: https://www.econbiz.de/10008759962
Saved in:
10
The impact of professional service firms' expansion challenges on internationalization processes and performance
Abdelzaher, Dina M.
- In:
The service industries journal
32
(
2012
)
10
,
pp. 1721-1738
Persistent link: https://www.econbiz.de/10009581499
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
