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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
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Beziehungsmarketing
406
Relationship marketing
406
Lieferantenmanagement
236
Supplier relationship management
236
B-to-B-Marketing
167
Business-to-business marketing
167
Customer satisfaction
71
Kundenzufriedenheit
71
Consumer behaviour
60
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Verkaufspersonal
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Marketingmanagement
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Agnihotri, Raj
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Naudé, Peter
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Terho, Harri
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La Rocca, Antonella
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Snehota, Ivan
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Casidy, Riza
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Frow, Pennie
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Payne, Adrian
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Aarikka-Stenroos, Leena
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Andersen, Poul Houman
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Ewing, Michael
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Henneberg, Stephan
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Itani, Omar S.
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Jaakkola, Elina
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Keränen, Joona
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Krush, Michael T.
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Lacoste, Sylvie
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Liu, Yi
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Nyadzayo, Munyaradzi W.
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Prior, Daniel D.
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Ritter, Thomas
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Ruyter, Ko de
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Sharma, Arun
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Wang, Danny T.
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Wang, Xinchun
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Bush, Alan J.
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Cadeaux, Jack
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Chaker, Nawar N.
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Christodoulides, George
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Dwivedi, Yogesh Kumar
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Gu, Flora Fang
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Gölgeci, Ismail
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Haas, Alexander
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Hollebeek, Linda D.
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Ivens, Björn Sven
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Johnston, Wesley J.
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Kingshott, Russel P. J.
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Industrial marketing management : the international journal for industrial and high-tech firms
Journal of business research : JBR
808
Journal of retailing and consumer services
748
International journal of hospitality management
498
SpringerLink / Bücher
309
The journal of services marketing
309
The service industries journal
295
Tourism management : research, policies, practice
226
Journal of travel and tourism marketing
224
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
213
International journal of contemporary hospitality management
208
The journal of business & industrial marketing
207
Journal of hospitality marketing & management
205
Journal of the Academy of Marketing Science
204
Journal of strategic marketing
199
Ekonomika : međunarodni časopis za ekonomsku teoriju i praksu i društvena pitanja
172
International journal of electronic customer relationship management : IJECRM
168
Journal of service research : JSR
161
Cogent business & management
158
Economic annals
155
Asia Pacific journal of marketing and logistics
153
Journal of marketing
153
Psychology & marketing
149
Services marketing quarterly
149
Yugoslav survey : a record of facts and information ; quarterly
137
Journal of service management
136
Journal of retailing
134
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
134
European journal of marketing : EJM
131
Service business
129
Finansije : časopis za teoriju i praksu finansija
127
Marketing intelligence & planning
117
The international journal of bank marketing : IJBM
117
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
115
The journal of product & brand management
114
Ekonomika poljoprivrede
113
Gabler Edition Wissenschaft
110
Journal of marketing management : MM
110
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
110
The journal of brand management : an international journal
109
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ECONIS (ZBW)
441
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1
The impact of customer attractiveness and supplier satisfaction on becoming a preferred customer
Pulles, Niels J.
;
Schiele, Holger
;
Veldman, Jasper
; …
- In:
Industrial marketing management : the international …
54
(
2016
),
pp. 129-140
Persistent link: https://www.econbiz.de/10011478745
Saved in:
2
Customer engagement through omnichannel retailing : the effects of channel integration quality
Lee, Zach W. Y.
;
Chan, Tommy K. H.
;
Chong, Alain Yee Loong
- In:
Industrial marketing management : the international …
77
(
2019
),
pp. 90-101
Persistent link: https://www.econbiz.de/10012004178
Saved in:
3
Service quality versus service experience : an empirical examination of the consequential effects in B2B services
Roy, Subhadip
;
Sreejesh, S.
;
Bhatia, Sandhya
- In:
Industrial marketing management : the international …
82
(
2019
),
pp. 52-69
Persistent link: https://www.econbiz.de/10012127978
Saved in:
4
Drivers and outcomes of relationship quality with professional service firms : an SME owner-manager perspective
Casidy, Riza
;
Nyadzayo, Munyaradzi
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 27-42
Persistent link: https://www.econbiz.de/10012026090
Saved in:
5
Service leadership for adaptive selling and effective customer service teams
Wong, Alfred Y.
;
Liu, Ying
;
Tjosvold, Dean
- In:
Industrial marketing management : the international …
46
(
2015
),
pp. 122-131
Persistent link: https://www.econbiz.de/10011286971
Saved in:
6
How psychological resourcefulness increases salesperson's sales performance and the satisfaction of their customers : exploring the mediating role of customer-oriented behaviors
Lussier, Bruno
;
Hartmann, Nathaniel N.
- In:
Industrial marketing management : the international …
62
(
2017
),
pp. 160-170
Persistent link: https://www.econbiz.de/10011707104
Saved in:
7
Flexibility and quality in logistics and relationships
Yu, Kangkang
;
Cadeaux, Jack
;
Song, Hua
- In:
Industrial marketing management : the international …
62
(
2017
),
pp. 211-225
Persistent link: https://www.econbiz.de/10011707139
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8
Communication, interactivity, and satisfaction in B2B relationships
Murphy, Micah
;
Sashi, C. M.
- In:
Industrial marketing management : the international …
68
(
2018
),
pp. 1-12
Persistent link: https://www.econbiz.de/10011822080
Saved in:
9
The contingency value of the partner firm's customer assets in a business-to-business relationship
Oh, Yoojin
;
Lee, Jongkuk
;
Kim, Namwoon
- In:
Industrial marketing management : the international …
73
(
2018
),
pp. 47-58
Persistent link: https://www.econbiz.de/10011904664
Saved in:
10
Securing business-to-business relationships : the impact of switching costs
Blut, Markus
;
Evanschitzky, Heiner
;
Backhaus, Christof
; …
- In:
Industrial marketing management : the international …
52
(
2016
),
pp. 82-90
Persistent link: https://www.econbiz.de/10011447495
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