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The sales recovery audit : learning to walk the talk
Gonzalez, Gabriel R.; Hoffman, K. Douglas; Ingram, Thomas N. - In: Industrial marketing management : the international … 43 (2014) 1, pp. 146-154
Persistent link: https://www.econbiz.de/10010359361
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Impact of ethics training and audits on the relationship quality of business-to-business partners in sharing economy
Bag, Surajit; Gupta, Shivam; Srivastava, Gautam; … - In: Industrial marketing management : the international … 107 (2022), pp. 120-133
Persistent link: https://www.econbiz.de/10014230647
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Does audit quality affect firm innovation?
Wang, Litan; Minxun, Qian; Yongzhe, Wang - In: Industrial marketing management : the international … 117 (2024), pp. 402-417
Persistent link: https://www.econbiz.de/10014531397
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Incorporating human resource management initiatives into customer services : empirical evidence from Chinese manufacturing firms
Feng, Taiwen; Wang, Dan; Prajogo, Daniel - In: Industrial marketing management : the international … 43 (2014) 1, pp. 126-135
Persistent link: https://www.econbiz.de/10010359366
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Service design for digital servitization : facilitating manufacturers' advanced services value proposition design in the context of Industry 4.0
Iriarte, Ion; Hoveskog, Maya; Hien Nguyen Ngoc; … - In: Industrial marketing management : the international … 110 (2023), pp. 96-116
Persistent link: https://www.econbiz.de/10014306709
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Are knowledge intensive business services really co-produced? : overcoming lack of customer participation in KIBS
Santos, Juliana Bonomi; Spring, Martin - In: Industrial marketing management : the international … 50 (2015), pp. 85-96
Persistent link: https://www.econbiz.de/10011411706
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Service inside : the impact of ingredient service branding on quality perceptions and behavioral intentions
Helm, Sabrina V.; Özergin, Berrin - In: Industrial marketing management : the international … 50 (2015), pp. 142-149
Persistent link: https://www.econbiz.de/10011411720
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The effects of service supply on perceived value proposition under different levels of customer involvement
Song, Hua; Cadeaux, Jack; Yu, Kangkang - In: Industrial marketing management : the international … 54 (2016), pp. 116-128
Persistent link: https://www.econbiz.de/10011478737
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Managing service quality in high customer contact B2B services across domestic and international markets
Pomirleanu, Nadia; Mariadoss, Babu John; Chennamaneni, … - In: Industrial marketing management : the international … 55 (2016), pp. 131-143
Persistent link: https://www.econbiz.de/10011503639
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When do they care to share? : how manufacturers make contracted service partners share knowledge
Vries, Jelle de; Schepers, Jeroen; Weele, Arjan J. van; … - In: Industrial marketing management : the international … 43 (2014) 7, pp. 1225-1235
Persistent link: https://www.econbiz.de/10010439571