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Customer interaction in service innovation : a checklist for service innovators
Kuusisto, Arja; Riepula, Mikko - In: Supporting service innovation through knowledge …, (pp. 169-184). 2009
Persistent link: https://www.econbiz.de/10003927811
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Applying storytelling in service innovation process : findings from a case study
Schäfer, Adrienne; Aebersold, Roman - In: Supporting service innovation through knowledge …, (pp. 211-228). 2009
Persistent link: https://www.econbiz.de/10003927831
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Co-creating service innovation with clients and staff : the PwC innovation factory
Knechtli, Beat; Wallin, Martin W. - In: Supporting service innovation through knowledge …, (pp. 231-251). 2009
Persistent link: https://www.econbiz.de/10003927840
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"Constructing" sustainable innovation through knowledge management : the case of plasterboard
Johal, Prija; Colley, John - In: Supporting service innovation through knowledge …, (pp. 347-365). 2009
Persistent link: https://www.econbiz.de/10003927880
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Launch lessons from a growing global supplier of industrial equipment
Lehtimäki, Tuula; Salo, Jari; Karjaluoto, Heikki - In: International journal of business excellence 1 (2008) 4, pp. 375-390
Persistent link: https://www.econbiz.de/10003879502
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The development and implementation status of RFID in China
Scavarda, AnnibalJosé; O'Neill, Peter; Scavarda, Luiz … - In: International journal of business excellence 2 (2009) 3/4, pp. 317-329
Persistent link: https://www.econbiz.de/10003879596
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New service development in an international context : a case study of a Finnish technopark company in Russia
Kaartemo, Valtteri; Peltola, Kaisa-Kerttu - In: International journal of business excellence 2 (2009) 3/4, pp. 388-401
Persistent link: https://www.econbiz.de/10003879611