//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of business information systems : IJBIS"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
ICT-Service-Level-Management :...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Information technology
94
Informationstechnik
94
Dienstleistungsqualität
48
Service quality
48
Customer satisfaction
26
Kundenzufriedenheit
26
Betriebliches Informationssystem
24
Business intelligence system
24
information technology
24
Consumer behaviour
20
Konsumentenverhalten
20
India
19
Indien
19
Innovation diffusion
16
Innovationsdiffusion
16
Cloud Computing
14
Cloud computing
14
Innovation adoption
14
Innovationsakzeptanz
14
KMU
14
SME
14
service quality
14
E-commerce
13
Electronic Commerce
13
Information management
13
Informationsmanagement
13
Quality management
13
Qualitätsmanagement
13
Strategic management
13
Strategisches Management
13
Website
13
Information system
12
Informationssystem
12
cloud computing
12
ERP system
11
ERP-System
11
Online retailing
10
Online-Handel
10
Beziehungsmarketing
9
Erfolgsfaktor
9
more ...
less ...
Online availability
All
Undetermined
38
Type of publication
All
Article
143
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
144
Aufsatz in Zeitschrift
144
Case study
2
Fallstudie
2
Aufsatzsammlung
1
Language
All
English
144
Author
All
Keramati, Abbas
7
Azadeh, Mohammad Ali
4
Dominic, P. D. D.
4
Ahmad Kamil Bin Mahmood
3
Al-Debei, Mutaz M.
3
Al-Ghuwairi, Abdel-Rahman
2
Alsarhan, Ayoub
2
Behmanesh, Iman
2
Choo Peng Yin
2
Dhingra, Sanjay
2
Gomes, Carlos Francisco
2
Hidayanto, Achmad Nizar
2
Joseph, Dennis
2
Kongkiti Phusavat
2
Kumar, Vikas
2
Phan Koo Yuen
2
Rocha, Álvaro
2
Salah, Zaher
2
Solesvik, Marina Z.
2
Soon, Joseph Ng Poh
2
Wong See Wan
2
Yasin, Mahmoud M.
2
Ababneh, Hayel
1
Abareshi, Ahmad
1
Abdel-Razek, Refaat H.
1
Abdolvand, Neda
1
Abedi, Helya
1
Abu Fannas, Esraa Jalal
1
Aderemi, Helen Olubunmi
1
Afhsri-Mofrad, Masoud
1
Afshari-Mofrad, Masoud
1
Agarwal, Rajesh
1
Aggarwal, Himanshu
1
Agrawal, Amit Kumar
1
Agrawal, Arjun
1
Agrawal, Vivek
1
Akinnuwesi, B. A.
1
Al Diabat, Mofleh
1
Al Qahmous, Ghadeer
1
Al Qudah, Shatha
1
more ...
less ...
Published in...
All
International journal of business information systems : IJBIS
SpringerLink / Bücher
1,127
Working paper / National Bureau of Economic Research, Inc.
456
NBER working paper series
442
International journal of hospitality management
410
Europäische Hochschulschriften / 5
388
NBER Working Paper
365
Journal of retailing and consumer services
339
Journal of business research : JBR
332
The service industries journal
320
Springer eBook Collection
294
Technological forecasting & social change : an international journal
273
Ifo Schnelldienst
252
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
229
Telecommunications policy : the international journal of digital economy, data sciences and new media
216
The journal of services marketing
213
Gabler Edition Wissenschaft
207
Discussion paper series / IZA
205
Discussion paper / Centre for Economic Policy Research
176
Auditing : a journal of practice & theory
175
ifo Schnelldienst
173
International journal of contemporary hospitality management
171
Springer eBook Collection / Business and Economics
171
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
144
Research
143
Services marketing quarterly
142
Journal of hospitality marketing & management
140
Journal of air transport management
138
The TQM journal : the international review of organizational improvement
135
Cogent business & management
132
Tourism management : research, policies, practice
132
Journal of Services Marketing
130
Journal of travel and tourism marketing
130
Working paper
128
IZA Discussion Paper
123
International journal of productivity and quality management : IJPQM
121
Discussion paper
119
Service business
119
CESifo working papers
117
Health care management review : HCM review
116
more ...
less ...
Source
All
ECONIS (ZBW)
144
Showing
1
-
10
of
144
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Managing risk in information technology outsourcing : an approach for analysing and prioritising using fuzzy analytical network process
Keramati, Abbas
;
Samadi, Homa
;
Nazari-Shirkouhi, Salman
- In:
International journal of business information systems : …
12
(
2013
)
2
,
pp. 210-242
Persistent link: https://www.econbiz.de/10009721985
Saved in:
2
Monitoring and modelling service level agreement of multiple virtual machines in cloud computing
Al-Ghuwairi, Abdel-Rahman
;
Salah, Zaher
;
Alsarhan, Ayoub
; …
- In:
International journal of business information systems : …
27
(
2018
)
4
,
pp. 538-553
Persistent link: https://www.econbiz.de/10011856694
Saved in:
3
Business alignment and critical success factors in information systems implementation : an empirical analysis of selected Indian organisations
Goyal, D. P.
- In:
International journal of business information systems : …
10
(
2012
)
4
,
pp. 397-416
Persistent link: https://www.econbiz.de/10009574025
Saved in:
4
A simulation-based approach for IT and business strategy alignment and evaluation
Mitropoulos, Sarandis
- In:
International journal of business information systems : …
10
(
2012
)
4
,
pp. 369-396
Persistent link: https://www.econbiz.de/10009574036
Saved in:
5
Discrepancies in information technology strategic alignment in healthcare
Farah, Soleil
;
Bonnet, Marc
;
Damaj, Kamar
- In:
International journal of business information systems : …
34
(
2020
)
2
,
pp. 273-292
Persistent link: https://www.econbiz.de/10012253430
Saved in:
6
Exploring factors affecting service quality of ERP on cloud : a revelatory case study
Chauhan, Sumedha
;
Jaiswal, MP
- In:
International journal of business information systems : …
19
(
2015
)
1
,
pp. 87-102
Persistent link: https://www.econbiz.de/10011326747
Saved in:
7
Investigating knowledge sharing behaviour on virtual community members : integration of technological individual and contextual factors
Hidayanto, Achmad Nizar
;
Limupa, Arieffender
;
Junus, …
- In:
International journal of business information systems : …
19
(
2015
)
2
,
pp. 180-204
Persistent link: https://www.econbiz.de/10011326842
Saved in:
8
Measuring web portals success : a respecification and validation of the DeLone and McLean information systems success model
Al-Debei, Mutaz M.
;
Jalal, Dima
;
Al-Lozi, Enas
- In:
International journal of business information systems : …
14
(
2013
)
1
,
pp. 96-133
Persistent link: https://www.econbiz.de/10009790672
Saved in:
9
A study on the factors affecting customer satisfaction in online airline services
Nur Fazidah Elias
;
Hazura Mohamed
;
Rira Rahayu Arridha
- In:
International journal of business information systems : …
20
(
2015
)
3
,
pp. 274-288
Persistent link: https://www.econbiz.de/10011518844
Saved in:
10
The development and application of information system driven value creation in Indian financial services sector
Harold, Lawrence
;
Thenmozhi, M.
- In:
International journal of business information systems : …
17
(
2014
)
2
,
pp. 198-220
Persistent link: https://www.econbiz.de/10010478605
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->