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Female customers' expectation of the service offering and their perception of the service quality in an emerging clothing market
Erasmus, Alet C.; Grabowski, Andrea - In: International journal of consumer studies 37 (2013) 1, pp. 2-12
Persistent link: https://www.econbiz.de/10009713929
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Influences of retail brand trust, off-line patronage, clothing involvement and website quality on online apparel shopping intention
Jones, Christie; Kim, Soyoung - In: International journal of consumer studies 34 (2010) 6, pp. 627-637
Persistent link: https://www.econbiz.de/10008736804
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Customers' judgment of the customer service in appliance sales departments in an emerging economy
Gothan, Alida; Erasmus, Alet C. - In: International journal of consumer studies 32 (2008) 6, pp. 639-647
Persistent link: https://www.econbiz.de/10003781892
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The determinants of retail customers' purchase intent
Menidjel, Choukri; Bilgihan, Anil - In: International journal of consumer studies 46 (2022) 6, pp. 2503-2520
Persistent link: https://www.econbiz.de/10013412526
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What drives customer engagement after a service failure? : the moderating role of customer trust
Honora, Andreawan; Chih, Wen-Hai; Ortiz, Jaime - In: International journal of consumer studies 47 (2023) 5, pp. 1714-1732
Persistent link: https://www.econbiz.de/10014335594
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The effect of service quality on trust and commitment varying across generations
Cho, Jinsook E.; Hu, Haiyan - In: International journal of consumer studies 33 (2009) 4, pp. 468- 476
Persistent link: https://www.econbiz.de/10003865206
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Phygital luxury experiences : a correspondence analysis on retail technologies
Guzzetti, Alice; Crespi, Roberta; Belvedere, Valeria - In: International journal of consumer studies 48 (2024) 2, pp. 1-15
Persistent link: https://www.econbiz.de/10014465968
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Consumer product search and purchase behaviour using various retail channels : the role of perceived retail usefulness
Kim, Jihyun; Lee, Hyun-hwa - In: International journal of consumer studies 32 (2008) 6, pp. 619-627
Persistent link: https://www.econbiz.de/10003781885
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"What's so special about family business?" : an exploratory study of UK and Irish consumer experiences of family businesses
Carrigan, Marylyn; Buckley, Joan - In: International journal of consumer studies 32 (2008) 6, pp. 656-666
Persistent link: https://www.econbiz.de/10003781897
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Do men and women really shop differently? : an exploration of gender differences in mall shopping in India
Kuruvilla, Shelja J.; Joshi, Nishank; Shah, Nidhi - In: International journal of consumer studies 33 (2009) 6, pp. 715-723
Persistent link: https://www.econbiz.de/10003907608