//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"International journal of services, economics and management"
~subject:"Innovation"
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Kundennutzen - Suchfelder für...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Innovation
Service quality
Beziehungsmarketing
152
Relationship marketing
152
Consumer behaviour
83
Konsumentenverhalten
83
Customer satisfaction
71
Kundenzufriedenheit
71
Dienstleistungsqualität
66
Hotel industry
45
Hotellerie
45
Brand management
22
Markenführung
22
Gastronomie
20
Restaurant industry
20
Gastgewerbe
16
Hospitality industry
16
Brand image
15
Markenimage
15
Beschwerdemanagement
14
Complaint management
14
Customer service
14
Kundenservice
14
Brand
12
Confidence
12
Customer loyalty
12
Markenartikel
12
Vertrauen
12
Viral marketing
12
Virales Marketing
12
Customer value
11
Kundenwert
11
Tourism industry
11
Tourismuswirtschaft
11
Hospital
10
Krankenhaus
10
Customer integration
9
Kundenintegration
9
Social Web
9
Social web
9
Tourism
9
more ...
less ...
Online availability
All
Undetermined
40
Type of publication
All
Article
69
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
70
Aufsatz in Zeitschrift
70
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
70
Author
All
Alnawas, Ibrahim
2
Bilgihan, Anil
2
Cham Tat Huei
2
Gursoy, Dogan
2
Kim, Soyeon
2
Sukhu, Anupama
2
Wu, Luorong
2
Abdul Rahman
1
Abu Farha, Allam K.
1
Affara, Israa B.
1
Aguilar-Rojas, Oscar
1
Akroush, Mamoun N.
1
Al Khateeb, Amr
1
Alasker, Thamir Hamad
1
Albayrak, Tahir
1
Anaya, Gerardo Joel
1
Anwar, Sohail
1
Aparicio-Valverde, Mireia
1
Aziz, Mariam Ashraf
1
Bai, Billy
1
Bakhshandeh, Ghasem
1
Baloglu, Seyhmus
1
Bharwani, Sonia
1
Boon Liat Cheng
1
Bujisic, Milos
1
Busser, James
1
Caber, Meltem
1
Cai, Ruiying
1
Chang, Feng-hsiang
1
Cheah, Jun-Hwa
1
Chen, Annie Huiling
1
Chen, Joseph
1
Chen, Kaung-hwa
1
Chen, Sandy C.
1
Chen, Yong
1
Chi, Christina G.
1
Chi, Christina Geng-Qing
1
Chi, Christina Geng-qing
1
Choi, Laee
1
Chon, Kaye
1
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
International journal of services, economics and management
Journal of retailing and consumer services
222
Journal of business research : JBR
159
International journal of hospitality management
135
The journal of services marketing
109
The service industries journal
86
SpringerLink / Bücher
74
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
61
Journal of hospitality marketing & management
56
Services marketing quarterly
54
Journal of service research : JSR
50
Service business
48
Industrial marketing management : the international journal for industrial and high-tech firms
47
Journal of travel and tourism marketing
44
Journal of service management
43
Cogent business & management
35
Tourism management : research, policies, practice
34
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
33
Journal of service research
33
The TQM journal : the international review of organizational improvement
33
Journal of strategic marketing
31
Journal of the Academy of Marketing Science
31
The journal of business & industrial marketing
30
International journal of quality and service sciences
29
Journal of retailing
28
Asia Pacific journal of marketing and logistics
26
International journal of services and operations management
26
The international journal of bank marketing : IJBM
26
International journal of services and operations management : IJSOM
24
Psychology & marketing
24
Managing service quality : MSQ ; an international journal
23
Marketing intelligence & planning
23
Total quality management & business excellence
23
International journal of productivity and quality management : IJPQM
21
Journal of air transport management
21
Journal of marketing
21
The international review of retail, distribution and consumer research
21
Gabler Edition Wissenschaft
20
International journal of electronic customer relationship management : IJECRM
20
more ...
less ...
Source
All
ECONIS (ZBW)
70
Showing
1
-
10
of
70
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Does technological innovation have an impact on employment in the hospitality industry?
Tian, Jiawen
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1025-1043
Persistent link: https://www.econbiz.de/10014483805
Saved in:
2
The impact of customer education on customer participation, functional service quality and trust in restaurant services
Yin, Cheng-yue
;
Yang, Xue
- In:
International journal of services, economics and management
1
(
2007/09
)
3
,
pp. 233-249
Persistent link: https://www.econbiz.de/10003837086
Saved in:
3
Customer perceptions of service quality in luxury hotels in New Delhi, India: an exploratory study
Mohsin, Asad
;
Lockyer, Tim
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 160-173
Persistent link: https://www.econbiz.de/10003976102
Saved in:
4
What really brings them back? : the impact of tangible quality on affect and intention for casual dining restaurant patrons
Kincaid, Clark
;
Baloglu, Seyhmus
;
Mao, Zhenxing
; …
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 209-220
Persistent link: https://www.econbiz.de/10003976109
Saved in:
5
Guests' perceptions on factors influencing customer loyalty : an analysis for UK hotels
Ramanathan, Usha
;
Ramanthan, Ramakrishnan
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 7-25
Persistent link: https://www.econbiz.de/10008992205
Saved in:
6
The visually impaired and consumption in restaurants
Faria, Marina Dias de
;
Silva, Jorge Ferreira da
; …
- In:
International journal of contemporary hospitality management
24
(
2012
)
5
,
pp. 721-734
Persistent link: https://www.econbiz.de/10009568734
Saved in:
7
Identifying the attributes of blue ocean strategies in hospitality
Yang, Jen-te
- In:
International journal of contemporary hospitality management
24
(
2012
)
5
,
pp. 701-720
Persistent link: https://www.econbiz.de/10009568737
Saved in:
8
Post-recovery customer relationships and customer partnerships in a restaurant setting
Kim, Taegoo
;
Yoo, Joanne Jung-eun
;
Lee, Gyehee
- In:
International journal of contemporary hospitality management
24
(
2012
)
3
,
pp. 381-401
Persistent link: https://www.econbiz.de/10009544820
Saved in:
9
New aspects of research to assess and manage critical incidents in service encounters : teleological actions, interactive interface and perceptual gaps
Padin, Carmen
;
Svensson, Göran
;
Otero-Neira, Carmen
; …
- In:
International journal of contemporary hospitality management
27
(
2015
)
1
,
pp. 27-51
Persistent link: https://www.econbiz.de/10010516547
Saved in:
10
The effects of luxury restaurant environments on diners' emotions and loyalty : incorporating diner expectations into an extended Mehrabian-Russell model
Chen, Annie Huiling
;
Peng, Norman
;
Hung, Kuang-peng
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 236-260
Persistent link: https://www.econbiz.de/10011300093
Saved in:
1
2
3
4
5
6
7
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->