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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Tourism management : research, policies, practice"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Arbeitszufriedenheit
138
Job satisfaction
138
Hotel industry
65
Hotellerie
65
Tourism employees
57
Tourismusberufe
57
Employee retention
44
Mitarbeiterbindung
44
Arbeitsverhalten
42
Work behaviour
42
Arbeitskräfte
31
Workforce
31
Human Resource Management
26
Leistungsmotivation
26
Personalmanagement
26
Work motivation
26
Customer satisfaction
25
Arbeitsmobilität
22
Labour mobility
22
Stress
19
Work stress
19
Emotion
17
Gastgewerbe
17
Hospitality industry
17
Job performance
16
Satisfaction
16
Arbeitsleistung
15
Hospital
15
Krankenhaus
15
Dienstleistungsqualität
14
Führungsstil
14
Leadership style
14
Service quality
14
Arbeitspsychologie
13
Organizational psychology
13
Betriebsklima
12
Work climate
12
Work engagement
12
Organizational behaviour
11
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25
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Guchait, Priyanko
2
McPhail, Ruth
2
Adongo, Raymond
1
Agyeiwaah, Elizabeth
1
Aldakhil, Abdullah Mohamed
1
Ali, Faizan
1
Amin, Muslim
1
Back, Ki-joon
1
Bae, So Young
1
Buhalis, Dimitrios
1
Chalvatzis, Konstantinos
1
Chan, Eric S. W.
1
Chen, Chun-Chu
1
Cobanoglu, Cihan
1
Constanti, Panayiotis
1
Creed, Peter
1
Davidson, Michael
1
Dimache, Alexandru
1
Do The Khoa
1
Eves, Anita
1
Fisher, Ron
1
Francis, Mark
1
Gip, Huy
1
Han, Heesup
1
Herington, Carmel
1
Ho, Ching Hua
1
Hu, Feng
1
Huang, Wei-Jue
1
Huang, Yu Ting Urania
1
Jeong, Miyoung
1
Jeuring, Jelmer Hendrik Gerard
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Ji, Mingjie
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Jung, Shinyong
1
Karadas, Georgiana
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Karatepe, Osman M.
1
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1
Kim, Wansoo
1
Kim, Woo Gon
1
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1
Lee, Choong-Ki
1
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International journal of contemporary hospitality management
Tourism management : research, policies, practice
International journal of hospitality management
42
Journal of business research : JBR
23
Journal of retailing and consumer services
18
The journal of services marketing
16
Journal of hospitality marketing & management
15
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Journal of vocational behavior
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
The journal of business & industrial marketing
10
Journal of service management
9
Journal of travel and tourism marketing
9
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
Services marketing quarterly
8
Journal of business ethics : JOBE
7
Journal of hospitality and tourism insights
7
The service industries journal
7
Global business and finance review
6
International journal of services and operations management : IJSOM
6
Journal of marketing
6
Journal of service research : JSR
6
Tourism analysis : an interdisciplinary tourism & hospitality journal
6
Career development international : the journal for executive, consultants, academics and individuals
5
Health care management review : HCM review
5
International journal of quality and service sciences
5
International review on public and non-profit marketing
5
Journal of business and psychology
5
Personnel review
5
The international journal of human resource management
5
Tourism management perspectives : TMP
5
Administrative Sciences : open access journal
4
Asia Pacific journal of marketing and logistics
4
Discussion paper series / IZA
4
European journal of marketing
4
European journal of marketing : EJM
4
Group & organization management : an international journal
4
Human resource management
4
Human systems management : HSM
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
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ECONIS (ZBW)
25
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1
The moderating effect of cultural congruence on the internal marketing practice and employee satisfaction relationship : an empirical examination of Australian and Taiwanese born t...
Huang, Yu Ting Urania
;
Rundle-Thiele, Sharyn
- In:
Tourism management : research, policies, practice
42
(
2014
),
pp. 196-206
Persistent link: https://www.econbiz.de/10010355158
Saved in:
2
The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction
Namasivayam, Karthik
;
Guchait, Priyanko
;
Lei, Puiwa
- In:
International journal of contemporary hospitality management
26
(
2014
)
1
,
pp. 69-84
Persistent link: https://www.econbiz.de/10010249714
Saved in:
3
Holiday recovery experiences, tourism satisfaction and life satisfaction : is there a relationship?
Chen, Chun-Chu
;
Huang, Wei-Jue
;
Petrick, James F.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 140-147
Persistent link: https://www.econbiz.de/10011440045
Saved in:
4
Sense of calling and career satisfaction of hotel frontline employees : mediation through knowledge sharing with organizational members
Lee, Kyoung-Joo
- In:
International journal of contemporary hospitality management
28
(
2016
)
2
,
pp. 346-365
Persistent link: https://www.econbiz.de/10011459840
Saved in:
5
Make a customer, not a sale : tourist satisfaction in Hong Kong
Agyeiwaah, Elizabeth
;
Adongo, Raymond
;
Dimache, Alexandru
; …
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 68-79
Persistent link: https://www.econbiz.de/10011555494
Saved in:
6
The effect of physical environment on passenger delight and satisfaction : moderating effect of national identity
Ali, Faizan
;
Kim, Woo Gon
;
Ryu, Kisang
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 213-224
Persistent link: https://www.econbiz.de/10011556079
Saved in:
7
Food-related personality traits and the moderating role of novelty-seeking in food satisfaction and travel outcomes
Ji, Mingjie
;
Wong, IpKin Anthony
;
Eves, Anita
;
Scarles, …
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 387-396
Persistent link: https://www.econbiz.de/10011556112
Saved in:
8
Practical application of importance-performance analysis in determining critical job satisfaction factors of a tourist hotel
Pan, Frank C.
- In:
Tourism management : research, policies, practice
46
(
2015
),
pp. 84-91
Persistent link: https://www.econbiz.de/10010485571
Saved in:
9
Development and initial validation of a hospitality employees' job satisfaction index : evidence from Australia
McPhail, Ruth
;
Patiar, Anoop
;
Herington, Carmel
;
Creed, …
- In:
International journal of contemporary hospitality management
27
(
2015
)
8
,
pp. 1814-1838
Persistent link: https://www.econbiz.de/10011447528
Saved in:
10
The role of work-to-leisure conflict in promoting frontline employees' leisure satisfaction : examining the job demand-control-support model
Lin, Jo-Hui
;
Wong, Jehn-Yih
;
Ho, Ching Hua
- In:
International journal of contemporary hospitality management
27
(
2015
)
7
,
pp. 1539-1555
Persistent link: https://www.econbiz.de/10011476094
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