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The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction
Namasivayam, Karthik; Guchait, Priyanko; Lei, Puiwa - In: International journal of contemporary hospitality management 26 (2014) 1, pp. 69-84
Persistent link: https://www.econbiz.de/10010249714
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Sense of calling and career satisfaction of hotel frontline employees : mediation through knowledge sharing with organizational members
Lee, Kyoung-Joo - In: International journal of contemporary hospitality management 28 (2016) 2, pp. 346-365
Persistent link: https://www.econbiz.de/10011459840
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The effects of the perceived external prestige of the organization on employee deviant workplace behavior : the mediating role of job satisfaction
Tuna, Muharrem; Ghazzawi, Issam; Yesiltas, Murat; Tuna, … - In: International journal of contemporary hospitality management 28 (2016) 2, pp. 366-396
Persistent link: https://www.econbiz.de/10011459861
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Understanding CSR from the perspective of Chinese diners : the case of McDonald's
Xu, Yueying - In: International journal of contemporary hospitality management 26 (2014) 6, pp. 1002-1020
Persistent link: https://www.econbiz.de/10010418030
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How and when the effect of ethical leadership occurs? : a multilevel analysis in the Chinese hospitality industry
Qin, Qianqian; Wen, Biyan; Ling, Qian; Zhou, Sinian; … - In: International journal of contemporary hospitality management 26 (2014) 6, pp. 974-1001
Persistent link: https://www.econbiz.de/10010418031
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The effects of emotional labor on frontline employee creativity
Geng, Zizhen; Liu, Chao; Liu, Xinmei; Feng, Jie - In: International journal of contemporary hospitality management 26 (2014) 7, pp. 1046-1064
Persistent link: https://www.econbiz.de/10010426096
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Development and initial validation of a hospitality employees' job satisfaction index : evidence from Australia
McPhail, Ruth; Patiar, Anoop; Herington, Carmel; Creed, … - In: International journal of contemporary hospitality management 27 (2015) 8, pp. 1814-1838
Persistent link: https://www.econbiz.de/10011447528
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The role of work-to-leisure conflict in promoting frontline employees' leisure satisfaction : examining the job demand-control-support model
Lin, Jo-Hui; Wong, Jehn-Yih; Ho, Ching Hua - In: International journal of contemporary hospitality management 27 (2015) 7, pp. 1539-1555
Persistent link: https://www.econbiz.de/10011476094
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Do psychological captial and work engagement foster frontline employees satisfaction? : a study in the hotel industry
Karatepe, Osman M.; Karadas, Georgiana - In: International journal of contemporary hospitality management 27 (2015) 6, pp. 1254-1278
Persistent link: https://www.econbiz.de/10011403077
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Quality of work life and job satisfaction among frontline hotel employees : a self-determination and need satisfaction theory approach
Lee, Jin-soo; Back, Ki-joon; Chan, Eric S. W. - In: International journal of contemporary hospitality management 27 (2015) 5, pp. 768-789
Persistent link: https://www.econbiz.de/10011405111