Narrow search
Showing 1 - 10 of 71
Cover Image
Creating customer value in the sharing economy : an investigation of Airbnb users and their tripographic characteristics
So, Kevin Kam Fung; Kim, Hyunsu; Min, Somang - In: International journal of contemporary hospitality management 34 (2022) 1, pp. 23-45
Persistent link: https://www.econbiz.de/10012798179
Cover Image
From service-dominant orientation to positive customer outcomes : a self-determination model in the custom travel service context
Li, Mingfei; Huang, Shanshan; Deng, Aimin; Bai, Billy; … - In: International journal of contemporary hospitality management 34 (2022) 1, pp. 299-320
Persistent link: https://www.econbiz.de/10012798193
Cover Image
Attributes, consequences, and consumer values : a means-end chain approach across restaurant segments
Ha, Jooyeon; Jang, Soocheong - In: International journal of contemporary hospitality management 25 (2013) 3, pp. 383-409
Persistent link: https://www.econbiz.de/10009730478
Cover Image
Why do we buy luxury experiences? : measuring value perceptions of luxury hospitality services
Yang, Wan; Mattila, Anna S. - In: International journal of contemporary hospitality management 28 (2016) 9, pp. 1848-1867
Persistent link: https://www.econbiz.de/10011624179
Cover Image
Consumer valuation of Airbnb listings : a hedonic pricing approach
Chen, Yong; Xie, Karen - In: International journal of contemporary hospitality management 29 (2017) 9, pp. 2405-2424
Persistent link: https://www.econbiz.de/10011761817
Cover Image
An exploratory study of marketing, physical and people related performance criteria in hotels
Ramanathan, Ramakrishnan - In: International journal of contemporary hospitality management 24 (2012) 1, pp. 44-61
Persistent link: https://www.econbiz.de/10009510231
Cover Image
The effects of luxury restaurant environments on diners' emotions and loyalty : incorporating diner expectations into an extended Mehrabian-Russell model
Chen, Annie Huiling; Peng, Norman; Hung, Kuang-peng - In: International journal of contemporary hospitality management 27 (2015) 2, pp. 236-260
Persistent link: https://www.econbiz.de/10011300093
Cover Image
Transitioning loyalty programs : a commentary on "the relationship between customer loyalty and customer satisfaction"
Bowen, John T.; Chen McCain, Shiang-Lih - In: International journal of contemporary hospitality management 27 (2015) 3, pp. 415-430
Persistent link: https://www.econbiz.de/10011308462
Cover Image
Customer loyalty : a review and future directions with a special focus on the hospitality industry
Kandampully, Jay; Zhang, Tingting Christina; Bilgihan, Anil - In: International journal of contemporary hospitality management 27 (2015) 3, pp. 379-414
Persistent link: https://www.econbiz.de/10011308466
Cover Image
Examine the cognitive and affective antecedents to service recovery satisfaction : a field study of delayed airline passengers
Wen, Biyan; Chi, Christina Geng-qing - In: International journal of contemporary hospitality management 25 (2013) 3, pp. 306-327
Persistent link: https://www.econbiz.de/10009730488