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Internationalization of the hospitality industry
Brookes, Maureen (contributor) - 2011
Persistent link: https://www.econbiz.de/10009154091
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Applying complexity theory to solve hospitality contrarian case conundrums : illuminating happy-low and unhappy-high performing frontline service employees
Hsiao, James Po-hsun; Jaw, Chyi; Huan, Tzung-cheng; … - In: International journal of contemporary hospitality management 27 (2015) 4, pp. 608-647
Persistent link: https://www.econbiz.de/10011326580
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History of commercial hospitality
O'Gorman, Kevin (contributor) - 2013
Persistent link: https://www.econbiz.de/10009730689
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Constructing career competency model of hospitality industry employees for career success
Wang, Yao-fen - In: International journal of contemporary hospitality management 25 (2013) 7, pp. 994-1016
Persistent link: https://www.econbiz.de/10010194926
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Methodological approaches to job satisfaction measurement in hospitality firms
Khalilzadeh, Jalayer; Del Chiappa, Giacomo; Jafari, Jafar; … - In: International journal of contemporary hospitality management 25 (2013) 6, pp. 865-882
Persistent link: https://www.econbiz.de/10010125920
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The influences of collectivism in hospitality work settings
Magnini, Vincent P.; Hyun, Sunghyup Sean; Kim, Peter … - In: International journal of contemporary hospitality management 25 (2013) 6, pp. 844-864
Persistent link: https://www.econbiz.de/10010125923
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An exploratory study of competencies required to co-create memorable customer experiences in the hospitality industry
Bharwani, Sonia; Jauhari, Vinnie - In: International journal of contemporary hospitality management 25 (2013) 6, pp. 823-843
Persistent link: https://www.econbiz.de/10010125925
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Measuring food and beverage service quality in spa hotels : a case study in Balıkesir, Turkey
Giritlioglu, Ibrahim; Jones, Eleri; Avcikurt, Cevdet - In: International journal of contemporary hospitality management 26 (2014) 2, pp. 183-204
Persistent link: https://www.econbiz.de/10010249697
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Consumers' perspectives on service staff with disabilities in the hospitality industry
Kuo, Pei-Jou; Kalargyrou, Valentini - In: International journal of contemporary hospitality management 26 (2014) 2, pp. 164-182
Persistent link: https://www.econbiz.de/10010249700
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Customer satisfaction and its measurement in hospitality enterprises : a revisit and update
Pizam, Abraham; Shapoval, Valeriya; Ellis, Taylor - In: International journal of contemporary hospitality management 28 (2016) 1, pp. 2-35
Persistent link: https://www.econbiz.de/10011435642