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~isPartOf:"International journal of contemporary hospitality management"
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Beziehungsmarketing
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Customer satisfaction
53
Kundenzufriedenheit
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International journal of contemporary hospitality management
SpringerLink / Bücher
1,522
Journal of business research : JBR
683
Journal of retailing and consumer services
599
Industrial marketing management : the international journal for industrial and high-tech firms
461
Gabler Edition Wissenschaft
364
Springer eBook Collection / Business and Economics
343
Springer eBook Collection
338
International journal of hospitality management
293
Research
246
The journal of services marketing
228
Europäische Hochschulschriften / 5
225
The journal of business & industrial marketing
205
The service industries journal
203
Lehrbuch
187
Journal of strategic marketing
173
Journal of the Academy of Marketing Science
172
International journal of electronic customer relationship management : IJECRM
145
Journal of marketing
136
Journal of travel and tourism marketing
124
Journal of service research : JSR
121
Journal of hospitality marketing & management
118
The journal of product & brand management
114
Tourism management : research, policies, practice
113
The journal of brand management : an international journal
111
Journal of service management
110
Asia Pacific journal of marketing and logistics
109
essentials
108
Cogent business & management
105
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
105
Journal of retailing
105
Psychology & marketing
104
European journal of marketing : EJM
102
Gabler Research
101
Marketing intelligence & planning
100
Hamburger Schriften zur Marketingforschung
98
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
98
Journal of marketing management : MM
94
Die Bank
93
Services marketing quarterly
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ECONIS (ZBW)
127
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1
Customer satisfaction, service quality, and customer value: years 2000-2015
Oh, Haemoon
;
Kim, Kawon
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10011611056
Saved in:
2
Linking positive psychological capital with customer value co-creation
Lee, Yi-Hsuan
;
Hsiao, Chan
;
Chen, Yee-Chen
- In:
International journal of contemporary hospitality management
29
(
2017
)
4
,
pp. 1235-1255
Persistent link: https://www.econbiz.de/10011708025
Saved in:
3
Opportunities and challenges of value co-creation : the role of customer involvement in hotel service development
Ma, Shuang
;
Gu, Huimin
;
Wang, Yonggui
;
Hampson, Daniel P.
- In:
International journal of contemporary hospitality management
29
(
2017
)
12
,
pp. 3023-3043
Persistent link: https://www.econbiz.de/10011804911
Saved in:
4
Mood regulation, customer participation, and customer value creation in hospitality services
Taheri, Babak
;
Coelho, Filipe
;
Sousa, Carlos M. P.
; …
- In:
International journal of contemporary hospitality management
29
(
2017
)
12
,
pp. 3063-3081
Persistent link: https://www.econbiz.de/10011804932
Saved in:
5
Hotel loyalty programs : how valuable is valuable enough? : Lijia (Karen) Xie and Chih-Chien Chen
Xie, Lijia Karen
;
Chen, Chih-chien
- In:
International journal of contemporary hospitality management
26
(
2014
)
1
,
pp. 107-129
Persistent link: https://www.econbiz.de/10010249707
Saved in:
6
Creating customer value in the sharing economy : an investigation of Airbnb users and their tripographic characteristics
So, Kevin Kam Fung
;
Kim, Hyunsu
;
Min, Somang
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 23-45
Persistent link: https://www.econbiz.de/10012798179
Saved in:
7
Contactless service in hospitality : bridging customer equity, experience, delight, satisfaction, and trust
Hao, Fei
;
Chon, Kaye
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 113-134
Persistent link: https://www.econbiz.de/10012798183
Saved in:
8
From service-dominant orientation to positive customer outcomes : a self-determination model in the custom travel service context
Li, Mingfei
;
Huang, Shanshan
;
Deng, Aimin
;
Bai, Billy
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 299-320
Persistent link: https://www.econbiz.de/10012798193
Saved in:
9
Antecedents and consequences of co-creation value with a resolution of complex P2P relationships
Foroudi, Pantea
;
Marvi, Reza
;
Colmekcioglu, Nazan
- In:
International journal of contemporary hospitality management
34
(
2022
)
12
,
pp. 4355-4388
Persistent link: https://www.econbiz.de/10013455329
Saved in:
10
Why do we buy luxury experiences? : measuring value perceptions of luxury hospitality services
Yang, Wan
;
Mattila, Anna S.
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1848-1867
Persistent link: https://www.econbiz.de/10011624179
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