//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of contemporary hospitality management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Electronic Customer Care - Vom...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
22
Konsumentenverhalten
22
E-commerce
16
Electronic Commerce
16
Beziehungsmarketing
14
Customer satisfaction
14
Kundenzufriedenheit
14
Relationship marketing
14
Customer loyalty
12
Hotel industry
12
Hotellerie
12
Marketing
11
Internet marketing
10
Online-Marketing
10
Dienstleistungsqualität
9
Gastgewerbe
9
Hospitality industry
9
Online retailing
9
Online-Handel
9
Service quality
9
Social Web
7
Social web
7
Tourism
7
Tourism industry
7
Tourismus
7
Tourismuswirtschaft
7
Bibliometrics
5
Bibliometrie
5
Customer retention
5
Kundenbindung
5
Website
5
Hospitality
4
Marketing management
4
Marketingmanagement
4
Reisevermittler
4
Tourism marketing
4
Tourismusmarketing
4
Travel agency
4
Viral marketing
4
Virales Marketing
4
more ...
less ...
Online availability
All
Undetermined
27
Type of publication
All
Article
39
Type of publication (narrower categories)
All
Article in journal
39
Aufsatz in Zeitschrift
39
Language
All
English
39
Author
All
Law, Chun Hung Roberts
3
Wong, IpKin Anthony
3
Bowen, John T.
2
Abou-Shouk, Mohamed
1
Afaq, Anam
1
Ahn, Young-joo
1
Aparicio-Valverde, Mireia
1
Atwood, Morgan
1
Bai, Billy
1
Beritelli, Pietro
1
Besbes, Alia
1
Bilgihan, Anil
1
Borzyszkowski, Jacek
1
Bruni, Attilio
1
Budzanowska-Drzewiecka, Małgorzata
1
Buhalis, Dimitrios
1
Cassia, Fabio
1
Cezar, Asunur
1
Chan, Eric S. W.
1
Chang, Wen
1
Chen McCain, Shiang-Lih
1
Chen, Hsiangting Shatina
1
Chen, Qian-Xia
1
Chu, Rongwei
1
Chua, Bee-Lia
1
Chung, Jae-eun
1
Cobanoglu, Cihan
1
Colmekcioglu, Nazan
1
Diaz-Meneses, Gonzalo
1
Diep Ngoc Su
1
Dinca, Alexandra
1
Duy Quy Nguyen-Phuoc
1
Elgarhy, Sayed Darwish
1
Fong, Davis Ka Chio
1
Gaur, Loveleen
1
Guo, Xiao
1
Gursoy, Dogan
1
Han, Heesup
1
Hanks, Lydia
1
He, Shan
1
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
SpringerLink / Bücher
694
European Journal of Marketing
511
Journal of business research : JBR
333
Journal of retailing and consumer services
261
Marketing Intelligence & Planning
255
Springer eBook Collection
222
Industrial marketing management : the international journal for industrial and high-tech firms
208
Journal of Food Distribution Research
208
Electronic commerce research
195
Journal of Consumer Marketing
173
Springer eBook Collection / Business and Economics
159
Management Science
155
Management science : journal of the Institute for Operations Research and the Management Sciences
153
International Journal of Bank Marketing
151
Europäische Hochschulschriften / 5
150
Gabler Edition Wissenschaft
131
Journal of Agricultural and Applied Economics
130
International Journal of Retail & Distribution Management
126
Information systems and e-business management : ISeB
123
Journal of Services Marketing
120
Lehrbuch
116
International journal of business information systems : IJBIS
114
Journal of internet commerce
112
European journal of operational research : EJOR
111
International journal of production economics
105
Premier reference source
104
Journal of Product & Brand Management
101
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
100
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
99
International journal of electronic business
98
Industrial Management & Data Systems
97
European journal of marketing : EJM
95
Information systems research : ISR
95
Journal of Business & Industrial Marketing
95
International Food and Agribusiness Management Review
94
Strategic Direction
92
Journal of marketing
91
International journal of e-business research : an official publication of the Information Resources Management Association
90
Journal of marketing management : MM
90
Journal of the Academy of Marketing Science
90
more ...
less ...
Source
All
ECONIS (ZBW)
39
Showing
1
-
10
of
39
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Back to the future : progress and trends in hotel loyalty
marketing
Tanford, Sarah
;
Shoemaker, Stowe
;
Dinca, Alexandra
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1937-1967
Persistent link: https://www.econbiz.de/10011624195
Saved in:
2
Transitioning loyalty programs : a commentary on "the relationship between customer loyalty and customer satisfaction"
Bowen, John T.
;
Chen McCain, Shiang-Lih
- In:
International journal of contemporary hospitality management
27
(
2015
)
3
,
pp. 415-430
Persistent link: https://www.econbiz.de/10011308462
Saved in:
3
Do perceived CSR initiatives enhance customer preference and loyalty in casinos?
Liu, Matthew Tingchi
;
Wong, IpKin Anthony
;
Chu, Rongwei
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1024-1045
Persistent link: https://www.econbiz.de/10010426100
Saved in:
4
Social CRM : linking the dots of customer service and customer loyalty during COVID-19 in the hotel industry
Afaq, Anam
;
Gaur, Loveleen
;
Singh, Gurmeet
- In:
International journal of contemporary hospitality management
35
(
2023
)
3
,
pp. 992-1009
Persistent link: https://www.econbiz.de/10013546105
Saved in:
5
Fostering customer loyalty across countries in hospitality and tourism : a meta-analysis of cultural values as moderators
Qi, Xiaoxiao
;
Shi, Da
;
Huang, Zixuan
;
Chang, Wen
- In:
International journal of contemporary hospitality management
35
(
2023
)
5
,
pp. 1602-1619
Persistent link: https://www.econbiz.de/10014280870
Saved in:
6
Hospitality
marketing
research from 2000 to 2009 : topics, methods, and trends
Yoo, Myongjee
;
Lee, Sojung
;
Bai, Billy
- In:
International journal of contemporary hospitality management
23
(
2011
)
4
,
pp. 517-532
Persistent link: https://www.econbiz.de/10009266600
Saved in:
7
Gap analysis of green hotel
marketing
Chan, Eric S. W.
- In:
International journal of contemporary hospitality management
25
(
2013
)
7
,
pp. 1017-1048
Persistent link: https://www.econbiz.de/10010194914
Saved in:
8
The evolution of
marketing
research
Morosan, Cristian
;
Bowen, John T.
;
Atwood, Morgan
- In:
International journal of contemporary hospitality management
26
(
2014
)
5
,
pp. 706-726
Persistent link: https://www.econbiz.de/10010395536
Saved in:
9
Antecedents and outcomes of
marketing
innovation : an empirical analysis in the hotel industry
Nieves, Julia
;
Diaz-Meneses, Gonzalo
- In:
International journal of contemporary hospitality management
28
(
2016
)
8
,
pp. 1554-1576
Persistent link: https://www.econbiz.de/10011613941
Saved in:
10
Consumer skepticism towards CSR messages : the joint effects of processing fluency, individuals’ need for cognition and mood
Zhang, Lu
;
Hanks, Lydia
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2070-2084
Persistent link: https://www.econbiz.de/10011783542
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->