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~isPartOf:"International journal of contemporary hospitality management"
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Dienstleistungsmanagement
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Dienstleistungsqualität
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Akarsu, Tugra Nazlil
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International journal of contemporary hospitality management
SpringerLink / Bücher
161
Journal of service management
81
The service industries journal
72
The journal of services marketing
70
Journal of business research : JBR
62
Journal of service research : JSR
58
Schriften zum Produktionsmanagement
57
Başbakanlık Devlet Istatistik Enstitüsü, Yayin
56
Ifo Schnelldienst
47
International journal of hospitality management
46
Springer eBook Collection
38
International journal of services technology and management
35
Springer eBook Collection / Business and Economics
35
FFB-Diskussionspapiere / Forschungsinstitut Freie Berufe, Universität Lüneburg
33
Research
33
International journal of networking and virtual organisations : IJNVO
32
Voprosy ėkonomiki : ordena trudovogo krasnogo znameni ežemesjačnyj žurnal ; Vserossijskoe ėkonomičeskoe izdanie
32
The handbook of high-performance virtual teams : a toolkit for collaborating across boundaries
31
FFB-Diskussionspapier
30
Gabler Edition Wissenschaft
30
Industrial marketing management : the international journal for industrial and high-tech firms
30
Journal of retailing and consumer services
29
Forum Dienstleistungsmanagement
28
Journal of management information systems : JMIS
27
Services marketing quarterly
27
International journal of production economics
23
International journal of services and operations management
22
Journal of service research
22
Schriftenreihe innovatives Dienstleistungsmanagement
22
The journal of business & industrial marketing
22
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
21
International journal of production research
21
Managing service quality : MSQ ; an international journal
21
Schriften des Forschungsinstituts Freie Berufe
21
Working paper / National Bureau of Economic Research, Inc.
21
European journal of operational research : EJOR
20
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
20
Izvestija Akademii Nauk SSSR
20
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ECONIS (ZBW)
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1
All without leaving home : building a conceptual model of virtual tourism experiences
Wei, Wenqi
;
Baker, Melissa A.
;
Onder, Irem
- In:
International journal of contemporary hospitality management
35
(
2023
)
4
,
pp. 1284-1303
Persistent link: https://www.econbiz.de/10014280780
Saved in:
2
The mythological power of hospitality leaders? : a hermeneutical investigation of their reliance on storytelling
O'Gorman, Kevin D.
;
Gillespie, Cailein
- In:
International journal of contemporary hospitality management
22
(
2010
)
5
,
pp. 659-680
Persistent link: https://www.econbiz.de/10008651300
Saved in:
3
Customer profitability analysis with time-driven activity-based costing : a case study in a hotel
Dalci, Ilhan
;
Tanis, Veyis
;
Kosan, Levent
- In:
International journal of contemporary hospitality management
22
(
2010
)
5
,
pp. 609-637
Persistent link: https://www.econbiz.de/10008651302
Saved in:
4
Programming quality of festivals : conceptualization, measurement, and relation to consequences
Yan, Qi
;
Zhang, Hanqin
;
Li, Mimi
- In:
International journal of contemporary hospitality management
24
(
2012
)
4
,
pp. 653-673
Persistent link: https://www.econbiz.de/10009568741
Saved in:
5
Internationalising hospitality management degree programmes
Brookes, Maureen
;
Becket, Nina
- In:
International journal of contemporary hospitality management
23
(
2011
)
2
,
pp. 241-260
Persistent link: https://www.econbiz.de/10009154085
Saved in:
6
Customer-to-customer interaction (CCI) : a cross-cultural perspective
Nicholls, Richard
- In:
International journal of contemporary hospitality management
23
(
2011
)
2
,
pp. 209-223
Persistent link: https://www.econbiz.de/10009154087
Saved in:
7
Value management and activity based costing model in the Tunisian restaurant
Salem-Mhamdia, Amel Ben Hadj
;
Ghadhab, Bahia Bejar
- In:
International journal of contemporary hospitality management
24
(
2012
)
2
,
pp. 269-288
Persistent link: https://www.econbiz.de/10009544832
Saved in:
8
Hospitality quality : new directions and new challenges
Crick, Anne P.
;
Spencer, Andrew H.
- In:
International journal of contemporary hospitality management
23
(
2011
)
4
,
pp. 463-478
Persistent link: https://www.econbiz.de/10009266606
Saved in:
9
From customer satisfaction to customer delight : creating a new standard of service for the hotel industry
Torres, Edwin N.
;
Kline, Sheryl
- In:
International journal of contemporary hospitality management
25
(
2013
)
5
,
pp. 642-659
Persistent link: https://www.econbiz.de/10009774270
Saved in:
10
Hospitality operators' understanding of service : a qualitative approach
Crawford, Alleah
- In:
International journal of contemporary hospitality management
25
(
2013
)
1
,
pp. 65-81
Persistent link: https://www.econbiz.de/10009722506
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