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All without leaving home : building a conceptual model of virtual tourism experiences
Wei, Wenqi; Baker, Melissa A.; Onder, Irem - In: International journal of contemporary hospitality management 35 (2023) 4, pp. 1284-1303
Persistent link: https://www.econbiz.de/10014280780
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The mythological power of hospitality leaders? : a hermeneutical investigation of their reliance on storytelling
O'Gorman, Kevin D.; Gillespie, Cailein - In: International journal of contemporary hospitality management 22 (2010) 5, pp. 659-680
Persistent link: https://www.econbiz.de/10008651300
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Customer profitability analysis with time-driven activity-based costing : a case study in a hotel
Dalci, Ilhan; Tanis, Veyis; Kosan, Levent - In: International journal of contemporary hospitality management 22 (2010) 5, pp. 609-637
Persistent link: https://www.econbiz.de/10008651302
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Programming quality of festivals : conceptualization, measurement, and relation to consequences
Yan, Qi; Zhang, Hanqin; Li, Mimi - In: International journal of contemporary hospitality management 24 (2012) 4, pp. 653-673
Persistent link: https://www.econbiz.de/10009568741
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Internationalising hospitality management degree programmes
Brookes, Maureen; Becket, Nina - In: International journal of contemporary hospitality management 23 (2011) 2, pp. 241-260
Persistent link: https://www.econbiz.de/10009154085
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Customer-to-customer interaction (CCI) : a cross-cultural perspective
Nicholls, Richard - In: International journal of contemporary hospitality management 23 (2011) 2, pp. 209-223
Persistent link: https://www.econbiz.de/10009154087
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Value management and activity based costing model in the Tunisian restaurant
Salem-Mhamdia, Amel Ben Hadj; Ghadhab, Bahia Bejar - In: International journal of contemporary hospitality management 24 (2012) 2, pp. 269-288
Persistent link: https://www.econbiz.de/10009544832
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Hospitality quality : new directions and new challenges
Crick, Anne P.; Spencer, Andrew H. - In: International journal of contemporary hospitality management 23 (2011) 4, pp. 463-478
Persistent link: https://www.econbiz.de/10009266606
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From customer satisfaction to customer delight : creating a new standard of service for the hotel industry
Torres, Edwin N.; Kline, Sheryl - In: International journal of contemporary hospitality management 25 (2013) 5, pp. 642-659
Persistent link: https://www.econbiz.de/10009774270
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Hospitality operators' understanding of service : a qualitative approach
Crawford, Alleah - In: International journal of contemporary hospitality management 25 (2013) 1, pp. 65-81
Persistent link: https://www.econbiz.de/10009722506