Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of contemporary hospitality management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Die Rolle der Beratung und Ber...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
162
Dienstleistungsqualität
161
Customer satisfaction
90
Kundenzufriedenheit
90
Consumer behaviour
76
Konsumentenverhalten
76
Hotel industry
53
Hotellerie
53
Beziehungsmarketing
46
Relationship marketing
46
Gastronomie
32
Restaurant industry
32
Gastgewerbe
27
Hospitality industry
27
Hospital
20
Krankenhaus
20
Customer service
19
Emotion
19
Kundenservice
19
Beschwerdemanagement
17
Complaint management
17
Arbeitsverhalten
14
Work behaviour
14
China
13
Quality management
13
Qualitätsmanagement
13
Hospitality
12
Tourism employees
11
Tourismusberufe
11
Arbeitszufriedenheit
10
Dienstleistungssektor
10
Holiday behaviour
10
Job satisfaction
10
Product quality
10
Produktqualität
10
Service industry
10
Tourism
10
Tourism industry
10
Tourismuswirtschaft
10
Urlaubsverhalten
10
more ...
less ...
Online availability
All
Undetermined
101
Free
1
Type of publication
All
Article
162
Type of publication (narrower categories)
All
Article in journal
162
Aufsatz in Zeitschrift
162
Language
All
English
162
Author
All
Cobanoglu, Cihan
3
Fong, Lawrence Hoc Nang
3
Jang, Soocheong
3
Karatepe, Osman M.
3
Mao, Zhenxing
3
Qu, Hailin
3
Wong, IpKin Anthony
3
Alnawas, Ibrahim
2
Bai, Billy
2
Bujisic, Milos
2
Cai, Ruiying
2
Dedeoğlu, Bekir Bora
2
Guchait, Priyanko
2
Gursoy, Dogan
2
Han, Heesup
2
Han, Su-Jin
2
Hua, Nan
2
Huan, Tzung-cheng
2
Hung, Kam
2
Hyun, Sunghyup Sean
2
Jeong, Miyoung
2
Kim, Jong Min
2
Kim, Soyeon
2
Kim, Taegoo
2
Kim, Woo Gon
2
Ladhari, Riadh
2
Lee, Gyehee
2
Luu Trong Tuan
2
Lyu, Yijing
2
Magnini, Vincent P.
2
Mattila, Anna S.
2
Parsa, H. G.
2
Prentice, Catherine
2
Sharma, Amit
2
So, Amy Siu Ian
2
Sparks, Beverley
2
Torres, Edwin N.
2
Wu, Luorong
2
Ye, Yijiao
2
Abu Farha, Allam K.
1
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
Swiss journal of economics and statistics
919
International journal of hospitality management
439
Wirtschaft und Recht : Zeitschr. für Wirtschaftspolitik u. Wirtschaftsrecht mit Einschluß des Sozial- und Arbeitsrechtes
344
Journal of retailing and consumer services
339
The service industries journal
333
Der Schweizer Treuhänder : Monatsschrift für Wirtschaftsprüfung, Rechnungswesen, Unternehmens- und Steuerberatung ; offizielles Organ der Treuhand-Kammer
321
Journal of business research : JBR
282
Aussenwirtschaft : schweizerische Zeitschrift für internationale Wirtschaftsbeziehungen ; the Swiss review of international economic relations
269
IDB Publications (Working Papers)
267
Revue économique et sociale : RES ; bulletin de la Société d'Etudes Economiques et Sociales
265
Wirtschaftspolitische Mitteilungen : Wirtschaftsförderung, Gesellschaft zur Förderung der Schweizerischen Wirtschaft
252
International Journal of Bank Marketing
247
SpringerLink / Bücher
246
NBER working paper series
245
Europäische Hochschulschriften / 5
244
Steuer-Revue : die unabhängige Fachzeitschrift für das gesamte Steuerwesen
231
Working paper / National Bureau of Economic Research, Inc.
227
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
225
The journal of services marketing
222
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
218
Discussion paper series / IZA
210
NBER Working Paper
206
CESifo working papers
204
Schweizer Monatshefte : Zeitschrift für Politik, Wirtschaft, Kultur
192
Auditing : a journal of practice & theory
183
KOF Studien
174
Journal of Services Marketing
173
Bank- und finanzwirtschaftliche Forschungen
171
IMF Working Papers
171
Discussion paper / Centre for Economic Policy Research
158
KOF working papers
157
Schweizerische Zeitschrift für Sozialversicherung
156
Schweizerische Versicherungszeitschrift
154
IMF Staff Country Reports
146
Services marketing quarterly
145
Journal of hospitality marketing & management
142
KOF Working Papers
141
Journal of air transport management
136
Die Volkswirtschaft : Plattform für Wirtschaftspolitik
135
more ...
less ...
Source
All
ECONIS (ZBW)
162
Showing
1
-
10
of
162
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer perceptions of service quality in luxury hotels in New Delhi, India: an exploratory study
Mohsin, Asad
;
Lockyer, Tim
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 160-173
Persistent link: https://www.econbiz.de/10003976102
Saved in:
2
A conceptual framework of hotel experience and customer-based brand equity : some research questions and implications
Xu, Jing Bill
;
Chan, Andrew
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 174-193
Persistent link: https://www.econbiz.de/10003976104
Saved in:
3
What really brings them back? : the impact of tangible quality on affect and intention for casual dining restaurant patrons
Kincaid, Clark
;
Baloglu, Seyhmus
;
Mao, Zhenxing
; …
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 209-220
Persistent link: https://www.econbiz.de/10003976109
Saved in:
4
Performance assessment using value-chain analysis in Mozambique
Sharma, Amit
;
Christie, Iain T.
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 282-299
Persistent link: https://www.econbiz.de/10003976225
Saved in:
5
How determinant attributes of service quality influence customer-perceived value : an empirical investigation of the Australian coffee outlet industry
Chen, Po-tsang
;
Hu, Hsin-hui
- In:
International journal of contemporary hospitality management
22
(
2010
)
4
,
pp. 535-551
Persistent link: https://www.econbiz.de/10008651306
Saved in:
6
"One size doesn't fit all" : tourism and hospitality employees' response to internal brand management
King, Ceridwyn
- In:
International journal of contemporary hospitality management
22
(
2010
)
4
,
pp. 517-534
Persistent link: https://www.econbiz.de/10008651307
Saved in:
7
Influence of leadership competency and organizational culture on responsiveness and performance of firms
Asree, Susita
;
Zain, Mohamed
;
Razalli, Mohd Rizal
- In:
International journal of contemporary hospitality management
22
(
2010
)
4
,
pp. 500-516
Persistent link: https://www.econbiz.de/10008651308
Saved in:
8
ISO certification in the tour operator sector
Mak, Barry
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 115-130
Persistent link: https://www.econbiz.de/10008992199
Saved in:
9
Guests' perceptions on factors influencing customer loyalty : an analysis for UK hotels
Ramanathan, Usha
;
Ramanthan, Ramakrishnan
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 7-25
Persistent link: https://www.econbiz.de/10008992205
Saved in:
10
Understanding perceived casino service difference among casino players
Wong, IpKin Anthony
;
Fong, Hoi In Veronica
;
Liu, …
- In:
International journal of contemporary hospitality management
24
(
2012
)
5
,
pp. 753-773
Persistent link: https://www.econbiz.de/10009568730
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
