//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of contemporary hospitality management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Direktvertrieb als Kundenbindu...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
120
Relationship marketing
120
Consumer behaviour
68
Konsumentenverhalten
68
Customer satisfaction
53
Kundenzufriedenheit
53
Dienstleistungsqualität
46
Service quality
46
Hotel industry
41
Hotellerie
41
Brand management
21
Markenführung
21
Gastronomie
19
Restaurant industry
19
Brand image
15
Markenimage
15
Gastgewerbe
13
Hospitality industry
13
Brand
12
Customer loyalty
12
Markenartikel
12
Beschwerdemanagement
11
Complaint management
11
Viral marketing
11
Virales Marketing
11
Customer service
10
Kundenservice
10
Customer integration
9
Customer value
9
Kundenintegration
9
Kundenwert
9
Arbeitsverhalten
8
Emotion
8
Work behaviour
8
Confidence
7
Customer engagement
7
Hospital
7
Hospitality
7
Krankenhaus
7
Social Web
7
more ...
less ...
Online availability
All
Undetermined
78
Type of publication
All
Article
120
Type of publication (narrower categories)
All
Article in journal
120
Aufsatz in Zeitschrift
120
Case study
1
Fallstudie
1
Language
All
English
120
Author
All
Han, Heesup
5
Alnawas, Ibrahim
2
Bilgihan, Anil
2
Gursoy, Dogan
2
Huang, Songshan
2
Hwang, Jinsoo
2
Hyun, Sunghyup Sean
2
Kim, Seongseop
2
Kim, Soyeon
2
King, Ceridwyn
2
Lee, Jin-soo
2
Li, Yaoqi
2
Lo, Ada S.
2
Luu Trong Tuan
2
Mattila, Anna
2
Raab, Carola
2
Rahimi, Roya
2
Sparks, Beverley
2
Tanford, Sarah
2
Wong, IpKin Anthony
2
Wu, Luorong
2
Abbott, JéAnna Lanza
1
Abu Farha, Allam K.
1
Afaq, Anam
1
Aguilar-Rojas, Oscar
1
Al Khateeb, Amr
1
Alasker, Thamir Hamad
1
Albayrak, Tahir
1
Aluri, Ajay
1
Ammari, Nedra Bahri
1
Anaya, Gerardo Joel
1
Aparicio-Valverde, Mireia
1
Asante, Bismark Omane
1
Au, Norman
1
Aziz, Mariam Ashraf
1
Babakus, Emin
1
Bai, Billy
1
Baker, Melissa A.
1
Ballester, Estefania
1
Baloglu, Seyhmus
1
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
Journal of business research : JBR
662
Journal of retailing and consumer services
592
Industrial marketing management : the international journal for industrial and high-tech firms
409
International journal of hospitality management
299
SpringerLink / Bücher
294
The journal of services marketing
225
The journal of business & industrial marketing
215
The service industries journal
187
Journal of the Academy of Marketing Science
175
Journal of strategic marketing
173
International journal of electronic customer relationship management : IJECRM
152
Journal of marketing
129
Journal of travel and tourism marketing
119
Journal of hospitality marketing & management
117
Journal of service research : JSR
117
European Journal of Marketing
115
Tourism management : research, policies, practice
115
Journal of retailing
112
Journal of service management
111
The journal of product & brand management
110
Marketing intelligence & planning
109
Asia Pacific journal of marketing and logistics
107
The journal of brand management : an international journal
107
Journal of Business & Industrial Marketing
105
Gabler Edition Wissenschaft
104
Cogent business & management
103
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
103
Psychology & marketing
103
European journal of marketing : EJM
96
Services marketing quarterly
95
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
89
Service business
86
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
Journal of marketing management : MM
85
The international journal of bank marketing : IJBM
85
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
82
Journal of Services Marketing
80
European journal of operational research : EJOR
76
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
76
more ...
less ...
Source
All
ECONIS (ZBW)
120
Showing
1
-
10
of
120
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer relationship management for hotels in Hong Kong
Lo, Ada S.
;
Stalcup, Lawrence D.
;
Lee, Amy
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 139-159
Persistent link: https://www.econbiz.de/10003976099
Saved in:
2
Customer perceptions of service quality in luxury hotels in New Delhi, India: an exploratory study
Mohsin, Asad
;
Lockyer, Tim
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 160-173
Persistent link: https://www.econbiz.de/10003976102
Saved in:
3
What really brings them back? : the impact of tangible quality on affect and intention for casual dining restaurant patrons
Kincaid, Clark
;
Baloglu, Seyhmus
;
Mao, Zhenxing
; …
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 209-220
Persistent link: https://www.econbiz.de/10003976109
Saved in:
4
Small accommodation providers and UGC web sites : perceptions and practices
Hills, Joshua Rupert
;
Cairncross, Grant
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 26-43
Persistent link: https://www.econbiz.de/10008992204
Saved in:
5
Guests' perceptions on factors influencing customer loyalty : an analysis for UK hotels
Ramanathan, Usha
;
Ramanthan, Ramakrishnan
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 7-25
Persistent link: https://www.econbiz.de/10008992205
Saved in:
6
The visually impaired and consumption in restaurants
Faria, Marina Dias de
;
Silva, Jorge Ferreira da
; …
- In:
International journal of contemporary hospitality management
24
(
2012
)
5
,
pp. 721-734
Persistent link: https://www.econbiz.de/10009568734
Saved in:
7
Identifying the attributes of blue ocean strategies in hospitality
Yang, Jen-te
- In:
International journal of contemporary hospitality management
24
(
2012
)
5
,
pp. 701-720
Persistent link: https://www.econbiz.de/10009568737
Saved in:
8
Customer-to-customer interaction (CCI) : a cross-cultural perspective
Nicholls, Richard
- In:
International journal of contemporary hospitality management
23
(
2011
)
2
,
pp. 209-223
Persistent link: https://www.econbiz.de/10009154087
Saved in:
9
Comparing Chinese and American attitudes towards complaining
Ekiz, Erdogan H.
;
Au, Norman
- In:
International journal of contemporary hospitality management
23
(
2011
)
3
,
pp. 327-343
Persistent link: https://www.econbiz.de/10009157090
Saved in:
10
An exploratory study of marketing, physical and people related performance criteria in hotels
Ramanathan, Ramakrishnan
- In:
International journal of contemporary hospitality management
24
(
2012
)
1
,
pp. 44-61
Persistent link: https://www.econbiz.de/10009510231
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->