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~isPartOf:"International journal of contemporary hospitality management"
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Customer satisfaction
141
Kundenzufriedenheit
141
Dienstleistungsqualität
105
Service quality
105
Hospital
82
Krankenhaus
82
Consumer behaviour
81
Konsumentenverhalten
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67
Hotellerie
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Beziehungsmarketing
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Arbeitszufriedenheit
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Qualitätsmanagement
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Viral marketing
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Virales Marketing
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Arbeitsverhalten
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Bibliometrics
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Han, Heesup
7
Guchait, Priyanko
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Abbott, JéAnna Lanza
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Alnawas, Ibrahim
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2
Baum, Tom
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Bilgihan, Anil
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Brookes, Maureen
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Buhalis, Dimitrios
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Dedeoğlu, Bekir Bora
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Do The Khoa
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Kwun, David J.
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Ladhari, Riadh
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International journal of contemporary hospitality management
International journal of hospitality management
568
Journal of retailing and consumer services
429
Journal of business research : JBR
357
NBER working paper series
254
Health care management review : HCM review
249
SpringerLink / Bücher
239
The service industries journal
231
Tourism management : research, policies, practice
212
Working paper / National Bureau of Economic Research, Inc.
212
NBER Working Paper
207
Health care management science
203
The journal of services marketing
201
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
194
Journal of Services Marketing
184
Journal of hospitality marketing & management
181
Journal of health economics
180
Journal of health organization and management
176
Journal of travel and tourism marketing
174
Health economics
138
European journal of operational research : EJOR
135
Industrial marketing management : the international journal for industrial and high-tech firms
129
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
123
Cogent business & management
115
Service business
115
The TQM journal : the international review of organizational improvement
113
Krankenhausmanagement : Strategien, Konzepte, Methoden
112
Services marketing quarterly
109
European Journal of Marketing
108
International Journal of Bank Marketing
106
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
106
International journal of productivity and quality management : IJPQM
99
The European journal of health economics : HEPAC ; health economics in prevention and care
97
Tourism management perspectives : TMP
96
Management science : journal of the Institute for Operations Research and the Management Sciences
95
Journal of service research : JSR
94
Journal of service management
91
International journal of services and operations management
90
Discussion paper series / IZA
87
Journal of air transport management
87
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ECONIS (ZBW)
217
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1
Measuring food and beverage service quality in spa hotels : a case study in Balıkesir, Turkey
Giritlioglu, Ibrahim
;
Jones, Eleri
;
Avcikurt, Cevdet
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 183-204
Persistent link: https://www.econbiz.de/10010249697
Saved in:
2
Consumers' perspectives on service staff with disabilities in the hospitality industry
Kuo, Pei-Jou
;
Kalargyrou, Valentini
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 164-182
Persistent link: https://www.econbiz.de/10010249700
Saved in:
3
Customer satisfaction and its measurement in hospitality enterprises : a revisit and update
Pizam, Abraham
;
Shapoval, Valeriya
;
Ellis, Taylor
- In:
International journal of contemporary hospitality management
28
(
2016
)
1
,
pp. 2-35
Persistent link: https://www.econbiz.de/10011435642
Saved in:
4
Contactless service in hospitality : bridging customer equity, experience, delight, satisfaction, and trust
Hao, Fei
;
Chon, Kaye
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 113-134
Persistent link: https://www.econbiz.de/10012798183
Saved in:
5
Adult vocational decision, career satisfaction and future intention : insights from the hospitality industry
Zopiatis, Anastasios
;
Theocharous, Antonis L.
; …
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2696-2720
Persistent link: https://www.econbiz.de/10011610941
Saved in:
6
"Touch over tech" : a longitudinal examination of human touch along a travel journey
Lei, Soey Sut Ieng
;
Fong, Lawrence Hoc Nang
;
Ye, Shun
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 927-945
Persistent link: https://www.econbiz.de/10014483799
Saved in:
7
Internationalization of the hospitality industry
Brookes, Maureen
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009154091
Saved in:
8
Applying complexity theory to solve hospitality contrarian case conundrums : illuminating happy-low and unhappy-high performing frontline service employees
Hsiao, James Po-hsun
;
Jaw, Chyi
;
Huan, Tzung-cheng
; …
- In:
International journal of contemporary hospitality management
27
(
2015
)
4
,
pp. 608-647
Persistent link: https://www.econbiz.de/10011326580
Saved in:
9
History of commercial hospitality
O'Gorman, Kevin
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10009730689
Saved in:
10
Constructing career competency model of hospitality industry employees for career success
Wang, Yao-fen
- In:
International journal of contemporary hospitality management
25
(
2013
)
7
,
pp. 994-1016
Persistent link: https://www.econbiz.de/10010194926
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