Similar Search Results

Measuring the effects of quality certification on labour productivity : an analysis of the hospitality sector

Sánchez-Ollero, José Luis; Garcia-Pozo, Alejandro; … - In: International journal of contemporary hospitality management 27 (2015) 6, pp. 1100-1116

Persistent link: https://www.econbiz.de/10011402829

Travel medicine in hospitality : an interdisciplinary perspective

Hu, Fangli; Wen, Jun; Zheng, Danni; Wang, Wei - In: International journal of contemporary hospitality management 35 (2023) 9, pp. 3134-3153

Persistent link: https://www.econbiz.de/10014334282

An exploratory study of competencies required to co-create memorable customer experiences in the hospitality industry

Bharwani, Sonia; Jauhari, Vinnie - In: International journal of contemporary hospitality management 25 (2013) 6, pp. 823-843

Persistent link: https://www.econbiz.de/10010125925

Measuring food and beverage service quality in spa hotels : a case study in Balıkesir, Turkey

Giritlioglu, Ibrahim; Jones, Eleri; Avcikurt, Cevdet - In: International journal of contemporary hospitality management 26 (2014) 2, pp. 183-204

Persistent link: https://www.econbiz.de/10010249697

Consumers' perspectives on service staff with disabilities in the hospitality industry

Kuo, Pei-Jou; Kalargyrou, Valentini - In: International journal of contemporary hospitality management 26 (2014) 2, pp. 164-182

Persistent link: https://www.econbiz.de/10010249700

Customer satisfaction and its measurement in hospitality enterprises : a revisit and update

Pizam, Abraham; Shapoval, Valeriya; Ellis, Taylor - In: International journal of contemporary hospitality management 28 (2016) 1, pp. 2-35

Persistent link: https://www.econbiz.de/10011435642

Do service providers adopting market segmentation need cooperation with third parties? : an application to hotels

Du, Fei; Yang, Feng; Liang, Liang; Yang, Mingming - In: International journal of contemporary hospitality management 28 (2016) 1, pp. 136-155

Persistent link: https://www.econbiz.de/10011435716

Operations research from 1913 to 2013 : the Ford assembly line to hospitality industry innovation

O'Neill, John; McGinley, Sean - In: International journal of contemporary hospitality management 26 (2014) 5, pp. 663-678

Persistent link: https://www.econbiz.de/10010395538

Productivity, quality and relationship marketing in service operations : a revisit in a new service paradigm

Gummesson, Evert - In: International journal of contemporary hospitality management 26 (2014) 5, pp. 656-662

Persistent link: https://www.econbiz.de/10010395540

The impact of AI-enabled service attributes on service hospitableness : the role of employee physical and psychological workload

Qiu, Hailian; Li, Minglong; Bai, Billy; Wang, Ning; Li, … - In: International journal of contemporary hospitality management 34 (2022) 4, pp. 1374-1398

Persistent link: https://www.econbiz.de/10013164613

1
2
3
4
5
6
7
8
9
10
Next
Last