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~isPartOf:"International journal of contemporary hospitality management"
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Service quality
162
Dienstleistungsqualität
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Customer satisfaction
90
Kundenzufriedenheit
90
Consumer behaviour
76
Konsumentenverhalten
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Hotel industry
55
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International journal of contemporary hospitality management
European journal of operational research : EJOR
619
International journal of hospitality management
412
International journal of production research
372
Journal of retailing and consumer services
335
The service industries journal
301
Journal of business research : JBR
290
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
242
Technological forecasting & social change : an international journal
227
International journal of production economics
214
The journal of services marketing
210
Omega : the international journal of management science
209
Journal of air transport management
203
Computers & operations research : and their applications to problems of world concern ; an international journal
198
International journal of services and operations management
188
International journal of productivity and quality management : IJPQM
184
Working paper / National Bureau of Economic Research, Inc.
181
NBER working paper series
179
Auditing : a journal of practice & theory
175
NBER Working Paper
161
International journal of quality & reliability management
153
Services marketing quarterly
141
SpringerLink / Bücher
140
Journal of hospitality marketing & management
139
The TQM journal : the international review of organizational improvement
139
Tourism management : research, policies, practice
136
Journal of travel and tourism marketing
132
Journal of the Operational Research Society
126
Socio-economic planning sciences : the international journal of public sector decision-making
121
Cogent business & management
119
International journal of business information systems : IJBIS
114
International journal of quality and service sciences
114
Service business
113
Journal of service research : JSR
103
Health care management review : HCM review
102
Operational research : an international journal
102
IEEE transactions on engineering management : EM
100
Total quality management & business excellence
95
Group decision and negotiation
94
Journal of service management
94
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ECONIS (ZBW)
169
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1
In pursuit of an environmentally friendly convention industry : a sustainability framework and guidelines for a green convention
Park, Hyo-Yeun
;
Kim, Dae-Kwan
- In:
International journal of contemporary hospitality management
29
(
2017
)
3
,
pp. 1028-1051
Persistent link: https://www.econbiz.de/10011702119
Saved in:
2
Critical success factors of green hotel investment in Taiwan
Liu, Kuo-Ning
;
Hu, Clark
- In:
International journal of contemporary hospitality management
34
(
2022
)
3
,
pp. 951-971
Persistent link: https://www.econbiz.de/10013164519
Saved in:
3
Analyzing the impact of COVID-19 on the financial performance of the hospitality and tourism industries : an ensemble MCDM approach in the Indian context
Ghosh, Swagata
;
Bhattacharya, Mousumi
- In:
International journal of contemporary hospitality management
34
(
2022
)
8
,
pp. 3113-3142
Persistent link: https://www.econbiz.de/10013412851
Saved in:
4
Hotel heat pump hot water systems : impact assessment and analytic hierarchy process
Chan, Wilco W.
;
Yueng, Sylvester
;
Chan, Eric
;
Li, Danny
- In:
International journal of contemporary hospitality management
25
(
2013
)
3
,
pp. 428-446
Persistent link: https://www.econbiz.de/10009730474
Saved in:
5
Consulting the oracle? : applications of modified Delphi technique to qualitative research in the hospitality industry
Sobaih, Abu Elnasr E.
;
Ritchie, Caroline
;
Jones, Eleri
- In:
International journal of contemporary hospitality management
24
(
2012
)
6
,
pp. 886-906
Persistent link: https://www.econbiz.de/10009666703
Saved in:
6
Diversity, equity, and inclusion practices : a Delphi study to build a consensus in hospitality and tourism organizations
Ponting, Sandra Sun-Ah
;
Dillette, Alana
- In:
International journal of contemporary hospitality management
35
(
2023
)
11
,
pp. 3764-3786
Persistent link: https://www.econbiz.de/10014429849
Saved in:
7
Assessing the application of multi-criteria decision making techniques in hospitality and tourism research : a bibliometric study
Vatankhah, Sanaz
;
Darvishmotevali, Mahlagha
;
Rahimi, Roya
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
7
,
pp. 2590-2623
Persistent link: https://www.econbiz.de/10014314805
Saved in:
8
Customer satisfaction and its measurement in hospitality enterprises : a revisit and update
Pizam, Abraham
;
Shapoval, Valeriya
;
Ellis, Taylor
- In:
International journal of contemporary hospitality management
28
(
2016
)
1
,
pp. 2-35
Persistent link: https://www.econbiz.de/10011435642
Saved in:
9
Do service providers adopting market segmentation need cooperation with third parties? : an application to hotels
Du, Fei
;
Yang, Feng
;
Liang, Liang
;
Yang, Mingming
- In:
International journal of contemporary hospitality management
28
(
2016
)
1
,
pp. 136-155
Persistent link: https://www.econbiz.de/10011435716
Saved in:
10
Understanding the normative expectations of customers toward Buddhism-themed hotels : a revisit of service quality
Hung, Kam
;
Wang, Sha
;
Tang, Chaohua
- In:
International journal of contemporary hospitality management
27
(
2015
)
7
,
pp. 1409-1441
Persistent link: https://www.econbiz.de/10011473834
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