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~isPartOf:"International journal of contemporary hospitality management"
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Consumer behaviour
261
Konsumentenverhalten
261
Hotel industry
176
Hotellerie
176
Service quality
162
Dienstleistungsqualität
161
Customer satisfaction
140
Kundenzufriedenheit
140
Beziehungsmarketing
120
Relationship marketing
120
Gastronomie
104
Restaurant industry
104
Arbeitsverhalten
87
Work behaviour
87
Arbeitszufriedenheit
71
Job satisfaction
71
Gastgewerbe
63
Hospitality industry
63
Employee retention
57
Mitarbeiterbindung
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Tourism employees
54
Tourismusberufe
54
Emotion
41
Hospital
39
Krankenhaus
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Brand management
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Markenführung
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Viral marketing
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Virales Marketing
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Leistungsmotivation
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Work motivation
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Coronavirus
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Holiday behaviour
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Tourism industry
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Tourismuswirtschaft
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Urlaubsverhalten
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Internet marketing
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Online-Marketing
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China
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Karatepe, Osman M.
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Han, Heesup
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Jang, Soocheong
11
Wong, IpKin Anthony
8
Jeong, Miyoung
7
Law, Chun Hung Roberts
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Bilgihan, Anil
5
Fong, Lawrence Hoc Nang
5
Hyun, Sunghyup Sean
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Kim, Min-Seong
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Kim, Seongseop
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Kim, Woo Gon
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Li, Yaoqi
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Sparks, Beverley
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Chua, Bee-Lia
4
Cobanoglu, Cihan
4
DiPietro, Robin B.
4
Guchait, Priyanko
4
Gursoy, Dogan
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Hwang, Jinsoo
4
Kim, Jong-Hyeong
4
Lee, Jin-soo
4
Luu Trong Tuan
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Magnini, Vincent P.
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Mao, Zhenxing
4
Mattila, Anna S.
4
Oh, Haemoon
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Parsa, H. G.
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Shin, Hyejo Hailey
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Ye, Yijiao
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Beldona, Srikanth
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Cai, Ruiying
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Cho, Meehee
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Denizci Guillet, Basak
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Foroudi, Pantea
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International journal of contemporary hospitality management
Journal of business research : JBR
2,832
Journal of retailing and consumer services
2,191
International journal of hospitality management
1,304
SpringerLink / Bücher
856
International journal of consumer studies
790
NBER working paper series
786
Psychology & marketing
723
Journal of business ethics : JOBE
707
Working paper / National Bureau of Economic Research, Inc.
702
Industrial marketing management : the international journal for industrial and high-tech firms
663
NBER Working Paper
619
The service industries journal
605
Journal of consumer research : JCR ; an interdisciplinary bimonthly
598
European Journal of Marketing
576
Tourism management : research, policies, practice
555
Cogent business & management
547
Management science : journal of the Institute for Operations Research and the Management Sciences
475
Asia Pacific journal of marketing and logistics
472
Journal of Services Marketing
471
The journal of services marketing
466
Journal of travel and tourism marketing
459
Journal of Consumer Marketing
453
European journal of marketing : EJM
440
Technological forecasting & social change : an international journal
438
Journal of the Academy of Marketing Science
426
Journal of marketing management : MM
421
The journal of product & brand management
416
Discussion paper series / IZA
409
Journal of marketing research : JMR
408
Journal of marketing
402
The journal of brand management : an international journal
402
Journal of hospitality marketing & management
385
The international journal of human resource management
384
Journal of retailing
381
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
356
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
351
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
349
Journal of strategic marketing
346
Marketing letters : a journal of research in marketing
342
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ECONIS (ZBW)
520
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1
Nonlinear effects of employee engagement and satisfaction on turnover intention
Oh, Haemoon
;
Jeong, Miyoung
;
Shin, Hyejo Hailey
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
7
,
pp. 2410-2436
Persistent link: https://www.econbiz.de/10014314785
Saved in:
2
Does the importance of hotel attributes differ for senior tourists? : a comparison of three markets
Caber, Meltem
;
Albayrak, Tahir
- In:
International journal of contemporary hospitality management
26
(
2014
)
4
,
pp. 610-628
Persistent link: https://www.econbiz.de/10010387385
Saved in:
3
Triggers and inhibitors of illegitimate customer complaining behavior : anecdotes from frontline employees in the hospitality industry
Huang, Zhuowei
;
Zhao, Chen
;
Miao, Li
;
Fu, Xiaoxiao
- In:
International journal of contemporary hospitality management
26
(
2014
)
4
,
pp. 544-571
Persistent link: https://www.econbiz.de/10010387391
Saved in:
4
Investigating the wellness tourism factors in hot spring hotel customer service
Chen, Kaung-hwa
;
Chang, Feng-hsiang
;
Wu, Chihkang
- In:
International journal of contemporary hospitality management
25
(
2013
)
7
,
pp. 1092-1114
Persistent link: https://www.econbiz.de/10010194874
Saved in:
5
Causal relationships between table game players’ perceptions of service quality, perceived winning, and game spending : moderating effects of demographic factors
Jeon, Sang Mi
;
Magnini, Vincent P.
;
Kim, Insin
;
Hyun, …
- In:
International journal of contemporary hospitality management
25
(
2013
)
6
,
pp. 922-944
Persistent link: https://www.econbiz.de/10010125916
Saved in:
6
Hospitality-based critical incidents : a cross-cultural comparison
Swanson, Scott R.
;
Huang, Yinghua
;
Wang, Baoheng
- In:
International journal of contemporary hospitality management
26
(
2014
)
1
,
pp. 50-68
Persistent link: https://www.econbiz.de/10010249721
Saved in:
7
Not all smiles are created equal : investigating the effects of display authenticity and service relationship on customer tipping behavior
Bujisic, Milos
;
Wu, Luorong
;
Mattila, Anna
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 293-306
Persistent link: https://www.econbiz.de/10010250181
Saved in:
8
From service-dominant orientation to positive customer outcomes : a self-determination model in the custom travel service context
Li, Mingfei
;
Huang, Shanshan
;
Deng, Aimin
;
Bai, Billy
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 299-320
Persistent link: https://www.econbiz.de/10012798193
Saved in:
9
Insights into emotional contagion and its effects at the hotel front desk
Ustrov, Yury
;
Aparicio-Valverde, Mireia
;
Ryan, Gerard
- In:
International journal of contemporary hospitality management
28
(
2016
)
10
,
pp. 2285-2309
Persistent link: https://www.econbiz.de/10011567315
Saved in:
10
Service quality and brand
loyalty
: the mediation effect of brand passion, brand affection and self-brand connection
Hemsley-Brown, Jane
;
Alnawas, Ibrahim
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2771-2794
Persistent link: https://www.econbiz.de/10011610968
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