Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of contemporary hospitality management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Client importance and audit qu...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
162
Dienstleistungsqualität
161
Customer satisfaction
90
Kundenzufriedenheit
90
Consumer behaviour
76
Konsumentenverhalten
76
Hotel industry
53
Hotellerie
53
Beziehungsmarketing
46
Relationship marketing
46
Gastronomie
32
Restaurant industry
32
Gastgewerbe
27
Hospitality industry
27
Hospital
20
Krankenhaus
20
Customer service
19
Emotion
19
Kundenservice
19
Beschwerdemanagement
17
Complaint management
17
Arbeitsverhalten
14
Work behaviour
14
China
13
Quality management
13
Qualitätsmanagement
13
Hospitality
12
Tourism employees
11
Tourismusberufe
11
Arbeitszufriedenheit
10
Dienstleistungssektor
10
Holiday behaviour
10
Job satisfaction
10
Product quality
10
Produktqualität
10
Service industry
10
Tourism
10
Tourism industry
10
Tourismuswirtschaft
10
Urlaubsverhalten
10
more ...
less ...
Online availability
All
Undetermined
101
Free
1
Type of publication
All
Article
162
Type of publication (narrower categories)
All
Article in journal
162
Aufsatz in Zeitschrift
162
Language
All
English
162
Author
All
Cobanoglu, Cihan
3
Fong, Lawrence Hoc Nang
3
Jang, Soocheong
3
Karatepe, Osman M.
3
Mao, Zhenxing
3
Qu, Hailin
3
Wong, IpKin Anthony
3
Alnawas, Ibrahim
2
Bai, Billy
2
Bujisic, Milos
2
Cai, Ruiying
2
Dedeoğlu, Bekir Bora
2
Guchait, Priyanko
2
Gursoy, Dogan
2
Han, Heesup
2
Han, Su-Jin
2
Hua, Nan
2
Huan, Tzung-cheng
2
Hung, Kam
2
Hyun, Sunghyup Sean
2
Jeong, Miyoung
2
Kim, Jong Min
2
Kim, Soyeon
2
Kim, Taegoo
2
Kim, Woo Gon
2
Ladhari, Riadh
2
Lee, Gyehee
2
Luu Trong Tuan
2
Lyu, Yijing
2
Magnini, Vincent P.
2
Mattila, Anna S.
2
Parsa, H. G.
2
Prentice, Catherine
2
Sharma, Amit
2
So, Amy Siu Ian
2
Sparks, Beverley
2
Torres, Edwin N.
2
Wu, Luorong
2
Ye, Yijiao
2
Abu Farha, Allam K.
1
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
Journal of banking & finance
799
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
599
Die Bank
577
NBER working paper series
478
Auditing : a journal of practice & theory
447
International journal of hospitality management
438
Working paper / National Bureau of Economic Research, Inc.
424
IMF Working Papers
422
Euromoney
419
NBER Working Paper
391
IMF Staff Country Reports
369
Journal of retailing and consumer services
345
The service industries journal
341
Journal of business research : JBR
308
SpringerLink / Bücher
297
Managerial Auditing Journal
293
IMF working papers
279
Managerial auditing journal
276
Der langfristige Kredit : Zeitschrift für Finanzierung, Kapitalanlage und Immobilienwesen
275
Finance research letters
265
The accounting review : a publication of the American Accounting Association
260
Journal of financial stability
258
Applied economics
255
International journal of economics and financial issues : IJEFI
255
Europäische Hochschulschriften / 5
248
Cogent business & management
245
Research in international business and finance
242
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
233
Discussion paper / Centre for Economic Policy Research
229
International journal of economics and finance
229
International journal of auditing : IJA
219
The journal of services marketing
214
Sparkasse : Manager-Magazin für die Sparkassen-Finanzgruppe
209
Journal of international financial markets, institutions & money
207
Accounting horizons : a quarterly publication of the American Accounting Association
205
Bank-Betrieb : Zeitschrift für Bankpolitik u. Bankpraxis
188
The bankers' magazine : and journal of the money market and railway digest
187
International review of financial analysis
185
Journal of financial services research : JFSR
185
Journal of money, credit and banking : JMCB
177
more ...
less ...
Source
All
ECONIS (ZBW)
162
Showing
1
-
10
of
162
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer perceptions of service quality in luxury hotels in New Delhi, India: an exploratory study
Mohsin, Asad
;
Lockyer, Tim
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 160-173
Persistent link: https://www.econbiz.de/10003976102
Saved in:
2
A conceptual framework of hotel experience and customer-based brand equity : some research questions and implications
Xu, Jing Bill
;
Chan, Andrew
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 174-193
Persistent link: https://www.econbiz.de/10003976104
Saved in:
3
What really brings them back? : the impact of tangible quality on affect and intention for casual dining restaurant patrons
Kincaid, Clark
;
Baloglu, Seyhmus
;
Mao, Zhenxing
; …
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 209-220
Persistent link: https://www.econbiz.de/10003976109
Saved in:
4
Performance assessment using value-chain analysis in Mozambique
Sharma, Amit
;
Christie, Iain T.
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 282-299
Persistent link: https://www.econbiz.de/10003976225
Saved in:
5
How determinant attributes of service quality influence customer-perceived value : an empirical investigation of the Australian coffee outlet industry
Chen, Po-tsang
;
Hu, Hsin-hui
- In:
International journal of contemporary hospitality management
22
(
2010
)
4
,
pp. 535-551
Persistent link: https://www.econbiz.de/10008651306
Saved in:
6
"One size doesn't fit all" : tourism and hospitality employees' response to internal brand management
King, Ceridwyn
- In:
International journal of contemporary hospitality management
22
(
2010
)
4
,
pp. 517-534
Persistent link: https://www.econbiz.de/10008651307
Saved in:
7
Influence of leadership competency and organizational culture on responsiveness and performance of firms
Asree, Susita
;
Zain, Mohamed
;
Razalli, Mohd Rizal
- In:
International journal of contemporary hospitality management
22
(
2010
)
4
,
pp. 500-516
Persistent link: https://www.econbiz.de/10008651308
Saved in:
8
ISO certification in the tour operator sector
Mak, Barry
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 115-130
Persistent link: https://www.econbiz.de/10008992199
Saved in:
9
Guests' perceptions on factors influencing customer loyalty : an analysis for UK hotels
Ramanathan, Usha
;
Ramanthan, Ramakrishnan
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 7-25
Persistent link: https://www.econbiz.de/10008992205
Saved in:
10
Understanding perceived casino service difference among casino players
Wong, IpKin Anthony
;
Fong, Hoi In Veronica
;
Liu, …
- In:
International journal of contemporary hospitality management
24
(
2012
)
5
,
pp. 753-773
Persistent link: https://www.econbiz.de/10009568730
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
