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~isPartOf:"International journal of contemporary hospitality management"
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Impacts of quality certificati...
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Service quality
162
Dienstleistungsqualität
161
Consumer behaviour
99
Konsumentenverhalten
99
Customer satisfaction
92
Kundenzufriedenheit
92
Hotel industry
76
Hotellerie
76
Beziehungsmarketing
49
Relationship marketing
49
Gastronomie
38
Restaurant industry
38
Gastgewerbe
32
Hospitality industry
32
Online retailing
28
Online-Handel
28
Emotion
22
Tourism
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Hospital
21
Krankenhaus
21
Viral marketing
21
Virales Marketing
21
Internet marketing
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Online-Marketing
20
Customer service
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Kundenservice
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Beschwerdemanagement
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Complaint management
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Tourismus
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E-commerce
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Electronic Commerce
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Social Web
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Social web
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Tourism industry
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Tourismuswirtschaft
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China
15
Preismanagement
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Pricing strategy
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Arbeitsverhalten
14
Hospitality
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Law, Chun Hung Roberts
7
Fong, Lawrence Hoc Nang
5
Cobanoglu, Cihan
4
Law, Rob
4
Wong, IpKin Anthony
4
Gursoy, Dogan
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Hua, Nan
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Jang, Soocheong
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Jeong, Miyoung
3
Karatepe, Osman M.
3
Kim, Jong Min
3
Liang, Sai
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Mao, Zhenxing
3
Mattila, Anna S.
3
Qu, Hailin
3
Sparks, Beverley
3
Wu, Luorong
3
Alnawas, Ibrahim
2
Bai, Billy
2
Buhalis, Dimitrios
2
Bujisic, Milos
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Cai, Ruiying
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Chen, Qian-Xia
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Dedeoğlu, Bekir Bora
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Denizci Guillet, Basak
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Gregory, Amy
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Guchait, Priyanko
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Ha, Hong Youl
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Han, Heesup
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Han, Jeongsoo
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Han, Su-Jin
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Hsu, Cathy H. C.
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Huan, Tzung-cheng
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Hung, Kam
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Hyun, Sunghyup Sean
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Jin, Naehyun Paul
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Kim, Insin
2
Kim, Soyeon
2
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International journal of contemporary hospitality management
Journal of retailing and consumer services
819
NBER working paper series
676
Journal of business research : JBR
654
Working paper / National Bureau of Economic Research, Inc.
584
NBER Working Paper
563
International journal of hospitality management
562
European journal of operational research : EJOR
531
Management science : journal of the Institute for Operations Research and the Management Sciences
479
International journal of production economics
473
SpringerLink / Bücher
378
Journal of revenue and pricing management
370
The service industries journal
355
International journal of production research
323
International journal of industrial organization
319
Economics letters
286
Discussion paper / Centre for Economic Policy Research
277
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
267
CESifo working papers
255
Electronic commerce research
250
The journal of services marketing
236
Tourism management : research, policies, practice
222
Transportation research / E : an international journal
207
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
199
Journal of air transport management
197
Journal of retailing
194
Manufacturing & service operations management : M & SOM
183
Industrial marketing management : the international journal for industrial and high-tech firms
182
Information systems research : ISR
179
Journal of hospitality marketing & management
179
Auditing : a journal of practice & theory
177
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
177
Discussion papers / CEPR
174
Cogent business & management
168
Journal of travel and tourism marketing
168
International journal of business information systems : IJBIS
165
International journal of electronic marketing and retailing : IJEMR
165
Working paper
165
Information systems and e-business management : ISeB
164
International journal of quality & reliability management
163
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ECONIS (ZBW)
213
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1
Unveiling the role of information levels in consumers' evaluative process on opaque-selling hotel websites
Chen, Hsiangting Shatina
;
Jai, Tun-Min
;
Yuan, Jingxue
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2139-2158
Persistent link: https://www.econbiz.de/10011783590
Saved in:
2
The impacts of quality and quantity attributes of Airbnb hosts on listing performance
Xie, Karen
;
Mao, Zhenxing
- In:
International journal of contemporary hospitality management
29
(
2017
)
9
,
pp. 2240-2260
Persistent link: https://www.econbiz.de/10011761799
Saved in:
3
Selling rooms online : the use of social media and online travel agents
Inversini, Alessandro
;
Masiero, Lorenzo
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 272-292
Persistent link: https://www.econbiz.de/10010250182
Saved in:
4
The effect of older adults' age identity on attitude toward online travel websites and e-loyalty
Kim, Joonhyeong Joseph
;
Ahn, Young-joo
;
Kim, Insin
- In:
International journal of contemporary hospitality management
29
(
2017
)
11
,
pp. 2921-2940
Persistent link: https://www.econbiz.de/10011799957
Saved in:
5
Exploring dynamic effects on classifying service quality attributes under the impacts of COVID-19 with evidence from online reviews
Nie, Ru-xin
;
Chin, Kwai Sang
;
Tian, Zhang-peng
;
Wang, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 159-185
Persistent link: https://www.econbiz.de/10013546039
Saved in:
6
Promote the price promotion : the effects of price promotions on customer evaluations in coffee chain stores
Huang, Hui-chun
;
Chang, Ya-ting
;
Yeh, Che-yi
;
Liao, …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1065-1082
Persistent link: https://www.econbiz.de/10010426077
Saved in:
7
Customers' perceived website service quality and its effects on e-loyalty
Jeon, Myunghee Mindy
;
Jeong, Miyoung
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 438-457
Persistent link: https://www.econbiz.de/10011611261
Saved in:
8
ISO certification in the tour operator sector
Mak, Barry
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 115-130
Persistent link: https://www.econbiz.de/10008992199
Saved in:
9
Customer responses to integrity issues for travel services in China : a content analysis based on online complaints
Gong, Jin-Hong
;
Xie, Li-Shan
;
Peng, Jia-Min
;
Guan, Xin-Hua
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 199-213
Persistent link: https://www.econbiz.de/10011300098
Saved in:
10
Re-examining perceived usefulness and ease of use in online booking : the case of Hong Kong online users
Kucukusta, Deniz
;
Law, Chun Hung Roberts
;
Besbes, Alia
; …
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 185-198
Persistent link: https://www.econbiz.de/10011300099
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