Similar Search Results

Understanding culture on the effectiveness of restaurant servers' check-back style

Lee, Hye Eun; Hwang, Joyce Hyunjoo; Bennett, Keri - In: International journal of contemporary hospitality management 27 (2015) 8, pp. 1905-1926

Persistent link: https://www.econbiz.de/10011447588

Factors affecting memorability of service failures : a longitudinal analysis

Kim, Jong-Hyeong; Jang, Soocheong - In: International journal of contemporary hospitality management 28 (2016) 8, pp. 1676-1701

Persistent link: https://www.econbiz.de/10011613986

The power of self-service technologies in creating transcendent service experiences : the paradox of extrinsic attributes

Wei, Wei; Torres, Edwin N.; Hua, Nan - In: International journal of contemporary hospitality management 29 (2017) 6, pp. 1599-1618

Persistent link: https://www.econbiz.de/10011732197

Mediating customer engagement in the relationship between fast-food restaurants' innovativeness and brand evangelism during COVID-19 : evidence from emergent markets

Khashan, Mohamed A.; Elsotouhy, Mohamed; Aziz, Mariam Ashraf - In: International journal of contemporary hospitality management 36 (2024) 4, pp. 1353-1374

Persistent link: https://www.econbiz.de/10014483845

Exploring dynamic effects on classifying service quality attributes under the impacts of COVID-19 with evidence from online reviews

Nie, Ru-xin; Chin, Kwai Sang; Tian, Zhang-peng; Wang, … - In: International journal of contemporary hospitality management 35 (2023) 1, pp. 159-185

Persistent link: https://www.econbiz.de/10013546039

The role of servicescape and image perceptions of customers on behavioral intentions in the hotel industry

Durna, Ufuk; Dedeoğlu, Bekir Bora; Balikçioglu, Sevgi - In: International journal of contemporary hospitality management 27 (2015) 7, pp. 1728-1748

Persistent link: https://www.econbiz.de/10011477056

Desired privacy and the impact of crowding on customer emotions and approach-avoidance responses : waiting in a virtual reality restaurant

Hwang, Johye; Yoon, So-yeon; Bendle, Lawrence J. - In: International journal of contemporary hospitality management 24 (2012) 2, pp. 224-250

Persistent link: https://www.econbiz.de/10009544853

Consumers' perspectives on service staff with disabilities in the hospitality industry

Kuo, Pei-Jou; Kalargyrou, Valentini - In: International journal of contemporary hospitality management 26 (2014) 2, pp. 164-182

Persistent link: https://www.econbiz.de/10010249700

The effects of restaurant quality attributes on consumer behavioral intentions

Bujisic, Milos; Hutchinson, Joe; Parsa, H. G. - In: International journal of contemporary hospitality management 26 (2014) 8, pp. 1270-1291

Persistent link: https://www.econbiz.de/10010467913

The moderating role of mobile promotion during current and subsequent purchasing occasions : the case of restaurant delivery services

Pan, Huifeng; Ha, Hong Youl - In: International journal of contemporary hospitality management 34 (2022) 2, pp. 601-622

Persistent link: https://www.econbiz.de/10013164481

1
2
3
4
5
6
7
8
9
10
Next
Last