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~isPartOf:"International journal of contemporary hospitality management"
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Consumer behaviour
261
Konsumentenverhalten
261
Service quality
162
Dienstleistungsqualität
161
Customer satisfaction
140
Kundenzufriedenheit
140
Hotel industry
133
Hotellerie
133
Beziehungsmarketing
120
Relationship marketing
120
Gastronomie
96
Restaurant industry
96
Gastgewerbe
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Hospitality industry
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Viral marketing
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Han, Heesup
13
Jang, Soocheong
11
Jeong, Miyoung
7
Wong, IpKin Anthony
7
Law, Chun Hung Roberts
6
Bilgihan, Anil
5
Fong, Lawrence Hoc Nang
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Guchait, Priyanko
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Hyun, Sunghyup Sean
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Kim, Woo Gon
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Sparks, Beverley
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Cobanoglu, Cihan
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DiPietro, Robin B.
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Hua, Nan
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Hwang, Jinsoo
4
Karatepe, Osman M.
4
Kim, Seongseop
4
Lee, Jin-soo
4
Mao, Zhenxing
4
Mattila, Anna S.
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Oh, Haemoon
4
Parsa, H. G.
4
Bai, Billy
3
Bonn, Mark Andrew
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Cai, Ruiying
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Cho, Meehee
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Denizci Guillet, Basak
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Gursoy, Dogan
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Hsu, Cathy H. C.
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Kim, Taegoo
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King, Ceridwyn
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Li, Yaoqi
3
Luu Trong Tuan
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Nicolau, Juan Luis
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Qu, Hailin
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International journal of contemporary hospitality management
Journal of business research : JBR
2,699
Journal of retailing and consumer services
2,161
International journal of hospitality management
1,148
NBER working paper series
838
SpringerLink / Bücher
788
International journal of consumer studies
786
Working paper / National Bureau of Economic Research, Inc.
757
Psychology & marketing
741
NBER Working Paper
661
Industrial marketing management : the international journal for industrial and high-tech firms
652
Journal of consumer research : JCR ; an interdisciplinary bimonthly
606
European Journal of Marketing
602
The service industries journal
575
Tourism management : research, policies, practice
559
Management science : journal of the Institute for Operations Research and the Management Sciences
510
Journal of business ethics : JOBE
493
Journal of travel and tourism marketing
484
Discussion paper series / IZA
479
Journal of Services Marketing
475
Asia Pacific journal of marketing and logistics
474
Journal of Consumer Marketing
456
The journal of services marketing
454
Cogent business & management
434
CESifo working papers
432
Journal of economic behavior & organization : JEBO
427
Journal of the Academy of Marketing Science
427
European journal of marketing : EJM
424
The journal of product & brand management
415
Journal of marketing research : JMR
408
Journal of marketing management : MM
406
Journal of marketing
398
Journal of retailing
396
The journal of brand management : an international journal
389
Journal of economic psychology : research in economic psychology and behavioral economics
374
Technological forecasting & social change : an international journal
372
Journal of hospitality marketing & management
369
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
357
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
354
Marketing intelligence & planning
350
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ECONIS (ZBW)
432
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432
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date (oldest first)
1
Quality of physical surroundings and service encounters, airfare,
trust
and intention during the flight : age-group difference (young, middle-aged, and mature)
Han, Heesup
;
Hwang, Jinsoo
- In:
International journal of contemporary hospitality management
27
(
2015
)
4
,
pp. 585-607
Persistent link: https://www.econbiz.de/10011326581
Saved in:
2
The moderating role of mobile promotion during current and subsequent purchasing occasions : the case of restaurant delivery services
Pan, Huifeng
;
Ha, Hong Youl
- In:
International journal of contemporary hospitality management
34
(
2022
)
2
,
pp. 601-622
Persistent link: https://www.econbiz.de/10013164481
Saved in:
3
Does the importance of hotel attributes differ for senior tourists? : a comparison of three markets
Caber, Meltem
;
Albayrak, Tahir
- In:
International journal of contemporary hospitality management
26
(
2014
)
4
,
pp. 610-628
Persistent link: https://www.econbiz.de/10010387385
Saved in:
4
Triggers and inhibitors of illegitimate customer complaining behavior : anecdotes from frontline employees in the hospitality industry
Huang, Zhuowei
;
Zhao, Chen
;
Miao, Li
;
Fu, Xiaoxiao
- In:
International journal of contemporary hospitality management
26
(
2014
)
4
,
pp. 544-571
Persistent link: https://www.econbiz.de/10010387391
Saved in:
5
Investigating the wellness tourism factors in hot spring hotel customer service
Chen, Kaung-hwa
;
Chang, Feng-hsiang
;
Wu, Chihkang
- In:
International journal of contemporary hospitality management
25
(
2013
)
7
,
pp. 1092-1114
Persistent link: https://www.econbiz.de/10010194874
Saved in:
6
Causal relationships between table game players’ perceptions of service quality, perceived winning, and game spending : moderating effects of demographic factors
Jeon, Sang Mi
;
Magnini, Vincent P.
;
Kim, Insin
;
Hyun, …
- In:
International journal of contemporary hospitality management
25
(
2013
)
6
,
pp. 922-944
Persistent link: https://www.econbiz.de/10010125916
Saved in:
7
Hospitality-based critical incidents : a cross-cultural comparison
Swanson, Scott R.
;
Huang, Yinghua
;
Wang, Baoheng
- In:
International journal of contemporary hospitality management
26
(
2014
)
1
,
pp. 50-68
Persistent link: https://www.econbiz.de/10010249721
Saved in:
8
Not all smiles are created equal : investigating the effects of display authenticity and service relationship on customer tipping behavior
Bujisic, Milos
;
Wu, Luorong
;
Mattila, Anna
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 293-306
Persistent link: https://www.econbiz.de/10010250181
Saved in:
9
From service-dominant orientation to positive customer outcomes : a self-determination model in the custom travel service context
Li, Mingfei
;
Huang, Shanshan
;
Deng, Aimin
;
Bai, Billy
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 299-320
Persistent link: https://www.econbiz.de/10012798193
Saved in:
10
Insights into emotional contagion and its effects at the hotel front desk
Ustrov, Yury
;
Aparicio-Valverde, Mireia
;
Ryan, Gerard
- In:
International journal of contemporary hospitality management
28
(
2016
)
10
,
pp. 2285-2309
Persistent link: https://www.econbiz.de/10011567315
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