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Handling consumer messages on social networking sites : customer service or privacy infringement?
Demmers, Joris; Dolen, Willemijn M. van; Weltevreden, … - In: International journal of electronic commerce : IJEC 22 (2018) 1, pp. 8-35
Persistent link: https://www.econbiz.de/10011848488
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Helpfulness of online product reviews as seen by consumers : source and content features
Li, Mengxiang; Huang, Liqiang; Tan, Chuan-hoo; Wei, Kwok Kee - In: International journal of electronic commerce : IJEC 17 (2012/13) 4, pp. 101-136
Persistent link: https://www.econbiz.de/10009767389
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Effects of companies' responses to consumer criticism in social media
Xia, Lan - In: International journal of electronic commerce : IJEC 17 (2012/13) 4, pp. 73-99
Persistent link: https://www.econbiz.de/10009767393
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Helpfulness of online consumer reviews : readers' objectives and review cues
Baek, Hyunmi; Ahn, Joongho; Choi, Youngseok - In: International journal of electronic commerce : IJEC 17 (2012/13) 2, pp. 99-126
Persistent link: https://www.econbiz.de/10009718633
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Balance and sequence in online reviews : the wrap effect
Purnawirawan, Nathalia; Dens, Nathalie; Pelsmacker, … - In: International journal of electronic commerce : IJEC 17 (2012/13) 2, pp. 71-98
Persistent link: https://www.econbiz.de/10009718634
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Beyond the credibility of electronic word of mouth : exploring eWOM adoption on social networking sites from affective and curiosity perspectives
Fang, Yu-hui - In: International journal of electronic commerce : IJEC 18 (2013/14) 3, pp. 67-101
Persistent link: https://www.econbiz.de/10010360056
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Identifying implicit and explicit relationships through user activities in social media
Yang, Christopher C.; Tang, Xuning; Dai, Qizhi; Yang, … - In: International journal of electronic commerce : IJEC 18 (2013/14) 2, pp. 73-96
Persistent link: https://www.econbiz.de/10010247639
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Enhancing targeted advertising with social context endorsement
Li, Yung-Ming; Lin, Lienfa; Chiu, Shih-Wen - In: International journal of electronic commerce : IJEC 19 (2014/2015) 1, pp. 99-128
Persistent link: https://www.econbiz.de/10011433888
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Self-disclosure behavior on social networking web sites
Loiacono, Eleanor T. - In: International journal of electronic commerce : IJEC 19 (2014/2015) 2, pp. 66-94
Persistent link: https://www.econbiz.de/10011433896
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Dynamic competition strategy for online knowledge-sharing platforms
Kim, Kihoon; Tse, Edison T. - In: International journal of electronic commerce : IJEC 16 (2011/12) 1, pp. 41-76
Persistent link: https://www.econbiz.de/10009384797