Balance and sequence in online reviews : the wrap effect
Year of publication: |
2012
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Authors: | Purnawirawan, Nathalia ; Dens, Nathalie ; Pelsmacker, Patrick de |
Published in: |
International journal of electronic commerce : IJEC. - Philadelphia, Pa. : Routledge, Taylor & Francis Group, ISSN 1086-4415, ZDB-ID 1402660-0. - Vol. 17.2012/13, 2, p. 71-98
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Subject: | Conformity tendency | electronic word of mouth | negativity bias | online consumer reviews | Virales Marketing | Viral marketing | Social Web | Social web | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Online-Marketing | Internet marketing |
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