//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~subject:"E-commerce"
~subject:"Supplier relationship management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer relationship manageme...
Similar by subject
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
E-commerce
Supplier relationship management
Beziehungsmarketing
149
Relationship marketing
140
Customer satisfaction
49
Kundenzufriedenheit
49
Electronic Commerce
43
Konsumentenverhalten
40
Consumer behaviour
38
Dienstleistungsqualität
29
Service quality
27
customer relationship management
23
Social Web
20
Social web
20
Online-Handel
19
Online retailing
18
CRM
17
Bank
14
Data Mining
14
Data mining
14
Confidence
11
Vertrauen
11
Wissensmanagement
11
customer satisfaction
11
Indien
10
Internet marketing
10
Knowledge management
10
Marketing management
10
Marketingmanagement
10
Online-Marketing
10
Erfolgsfaktor
9
India
9
Taiwan
9
Unternehmenserfolg
9
Firm performance
8
Kundenwert
8
Mobile communications
8
Mobilkommunikation
8
Performance-Messung
8
Success factor
8
AHP-Verfahren
7
more ...
less ...
Online availability
All
Undetermined
8
Type of publication
All
Article
45
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
46
Aufsatz in Zeitschrift
46
Case study
1
Collection of articles of several authors
1
Fallstudie
1
Sammelwerk
1
Language
All
English
46
Author
All
Al-nassar, Bilal Ali Yaseen
2
Arsalan Najmi
2
Svensson, Göran
2
Abu-Shanab, Emad
1
Adebanjo, Dotun
1
Ahmed, Waqar
1
Algharabat, Raed S.
1
Anagreh, Layla
1
Atchariyachanvanich, Kanokwan
1
Aziz, R. Abd El
1
Babgohari, Ali Zamani
1
Batenburg, Ronald
1
Bodendorf, Freimut
1
Chen, Tser-yieth
1
Chowdhury, Sanjit Roy
1
Corbitt, Brian
1
Ellioon, A.
1
Esmaili, Ebrahim
1
Essawi, N. El
1
Fathian, Mohammad
1
Ford, John B.
1
Galbreath, Jeremy
1
Garcia-Diaz, Alberto
1
Gide, E.
1
Goldkuhl, Göran
1
Guimaraes, Tor
1
Hamedi, Mahdie
1
Hawamdeh, Suliman
1
Heiens, Richard A.
1
Hemmati, Amin
1
Hoffman, K. Douglas
1
Hou, Jia-jeng
1
Ilioudi, Stamatia
1
Johansson, Britt-Marie
1
John, Waseem
1
Joia, Luiz Antonio
1
Joukar, A.
1
Kanagaraj, D. Jayaprakash
1
Kaur, Baljit
1
Keramati, Abbas
1
more ...
less ...
Published in...
All
International journal of electronic customer relationship management : IJECRM
Industrial marketing management : the international journal for industrial and high-tech firms
273
Journal of business research : JBR
156
The journal of business & industrial marketing
133
Journal of retailing and consumer services
95
SpringerLink / Bücher
68
Technological forecasting & social change : an international journal
47
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
46
Journal of business-to-business marketing
46
Electronic commerce research
42
International journal of electronic marketing and retailing : IJEMR
40
International journal of business information systems : IJBIS
38
Journal of management information systems : JMIS
38
Springer eBook Collection
37
Journal of internet commerce
35
Journal of the Academy of Marketing Science
34
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
33
Journal of strategic marketing
33
The service industries journal
31
International journal of production economics
30
Journal of marketing
30
Information systems research : ISR
29
The journal of services marketing
28
Journal of open innovation : technology, market, and complexity
27
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
26
Asia Pacific journal of marketing and logistics
25
Electronic markets : EM ; the international journal of electronic commerce and business media
25
Journal of retailing
25
Gabler Edition Wissenschaft
24
International journal of e-business research : an official publication of the Information Resources Management Association
24
Journal of electronic commerce research : JECR
24
Service business
24
International journal of electronic commerce : IJEC
23
International journal of hospitality management
23
Business horizons
22
Electronic markets : the international journal on networked business
22
Information systems and e-business management : ISeB
22
International journal of internet marketing and advertising : IJIMA
22
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
22
Cogent business & management
21
more ...
less ...
Source
All
ECONIS (ZBW)
46
Showing
1
-
10
of
46
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Investigating factors in implementation of electronic customer relationship management and its consequences in private hospitals in Isfahan city
Seify, Mohsen
;
Tabaeeian, Reihaneh Alsadat
; …
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 225-245
Persistent link: https://www.econbiz.de/10012509228
Saved in:
2
Testing cloud computing for customer satisfaction and loyalty
Guimaraes, Tor
;
Paranjape, Ketan
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 72-86
Persistent link: https://www.econbiz.de/10011471138
Saved in:
3
Future research direction for customer satisfaction in relation to complaint handling and service recovery in e-commerce
Kumari, Parveen
;
Kumar, Satinder
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 191-204
Persistent link: https://www.econbiz.de/10012509217
Saved in:
4
Designing the impact pattern of electronic service quality thorugh perceived value and electronic trust on customers' electronic commitment : case study of customers of different b...
Zaneian, Z.
;
Seify, M.
;
Joukar, A.
- In:
International journal of electronic customer …
9
(
2015
)
4
,
pp. 220-239
Persistent link: https://www.econbiz.de/10011606925
Saved in:
5
The customer trust and customer commitment of e-customer relationship management : study at Jordan of mobile phone services
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
9
(
2015
)
1
,
pp. 33-55
Persistent link: https://www.econbiz.de/10011575147
Saved in:
6
IT-enabled inter-firm governance model to manage service quality level through customers' feedback
Song, Jae H.
;
Sohn, Changsoo
- In:
International journal of electronic customer …
9
(
2015
)
2/3
,
pp. 122-137
Persistent link: https://www.econbiz.de/10011586443
Saved in:
7
Assessing channel quality to measure customers' outcome in online purchasing
Arsalan Najmi
;
Ahmed, Waqar
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 179-201
Persistent link: https://www.econbiz.de/10011966928
Saved in:
8
An empirical study of factors affecting customer loyalty in e-business : a predictive study in selected states of India
Mackasare, Swapnil
;
Chowdhury, Sanjit Roy
- In:
International journal of electronic customer …
11
(
2017/2018
)
3
,
pp. 203-236
Persistent link: https://www.econbiz.de/10011966932
Saved in:
9
Theoretical model of internet shopping : evidence from a survey in Japan
Atchariyachanvanich, Kanokwan
;
Okada, Hitishi
; …
- In:
International journal of electronic customer …
2
(
2008
)
1
,
pp. 16-33
Persistent link: https://www.econbiz.de/10003772079
Saved in:
10
Developing online customer satisfaction strategic maps : with Iranian online retailing case studies
Tabaei, Zahra
;
Fathian, Mohammad
- In:
International journal of electronic customer …
6
(
2012
)
1
,
pp. 87-112
Persistent link: https://www.econbiz.de/10009578908
Saved in:
1
2
3
4
5
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->