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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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Quo vadis Unternehmensführung?...
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Beziehungsmarketing
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International journal of electronic customer relationship management : IJECRM
SpringerLink / Bücher
931
Journal of business research : JBR
795
Journal of retailing and consumer services
625
Industrial marketing management : the international journal for industrial and high-tech firms
549
The service industries journal
457
International journal of hospitality management
357
Springer eBook Collection
288
The journal of services marketing
285
The journal of business & industrial marketing
266
Gabler Edition Wissenschaft
213
Europäische Hochschulschriften / 5
201
Management Decision
191
Journal of the Academy of Marketing Science
189
International journal of production economics
187
Journal of service management
180
Journal of strategic marketing
176
International journal of production research
170
European research studies
164
Springer eBook Collection / Business and Economics
157
European journal of operational research : EJOR
150
International journal of contemporary hospitality management
149
Journal of service research : JSR
148
Service business
144
Tourism management : research, policies, practice
143
Journal of marketing
137
European Journal of Marketing
135
Management science : journal of the Institute for Operations Research and the Management Sciences
132
Journal of business ethics : JOBE
128
NBER working paper series
127
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
127
Cogent business & management
126
Working paper / National Bureau of Economic Research, Inc.
126
Journal of travel and tourism marketing
124
Journal of hospitality marketing & management
123
Journal of retailing
119
Services marketing quarterly
118
Journal of Business & Industrial Marketing
117
Marketing intelligence & planning
116
The journal of product & brand management
115
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ECONIS (ZBW)
146
OLC EcoSci
9
USB Cologne (EcoSocSci)
2
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1
Analysing the adoption of Customer Relationship
Management
in Indian service sector : an empirical study
Sangle, Purnima S.
;
Verma, Sanjeev
- In:
International journal of electronic customer …
2
(
2008
)
1
,
pp. 85-99
Persistent link: https://www.econbiz.de/10003772123
Saved in:
2
Transactional marketing and relationship marketing paradigms : a structural equation modelling approach
Akroush, Mamoun N.
- In:
International journal of electronic customer …
4
(
2010
)
2
,
pp. 125-160
Persistent link: https://www.econbiz.de/10003974005
Saved in:
3
Real-time analysis on finding significance of data mining on CRM of service sector organisations : an Indian perspective
Bhatnagar, Vishal
;
Ranjan, Jayanthi
;
Singh, Raghuvir
- In:
International journal of electronic customer …
5
(
2011
)
2
,
pp. 171-201
Persistent link: https://www.econbiz.de/10009297339
Saved in:
4
Identification of customer churn determinants using censored log file data in the Iranian mobile telecommunications service industry
Keramati, Abbas
;
Azadeh, Mohammad Ali
;
Mohammadi, Mehrdad
; …
- In:
International journal of electronic customer …
5
(
2011
)
2
,
pp. 111-129
Persistent link: https://www.econbiz.de/10009297356
Saved in:
5
Evaluating the satisfaction index using automated interaction service and customer knowledgebase : a big data approach to CRM
Chiranjeevi, H. S.
;
Shenoy, Manjula K.
;
Diwakaruni, Syam S.
- In:
International journal of electronic customer …
12
(
2019
)
1
,
pp. 21-39
Persistent link: https://www.econbiz.de/10012253350
Saved in:
6
Fundamentals of configuration methodology : aligning customer requirements into design philosophy
Shamsuzzoha, A. H. M.
;
Helo, Petri T.
- In:
International journal of electronic customer …
10
(
2016
)
2/4
,
pp. 103-124
Persistent link: https://www.econbiz.de/10011687999
Saved in:
7
An eyeball diagram : illustrating the common CSFs in e-commerce business satisfaction for successful adoption of e-commerce systems by SMEs
Wu, Mingxuan
;
Jewell, Rod
;
Gide, Ergun
- In:
International journal of electronic customer …
6
(
2012
)
2
,
pp. 169-192
Persistent link: https://www.econbiz.de/10009630947
Saved in:
8
Relationship marketing research (1983-2012) : an academic review and classification
Yadav, Brijesh Kumar
;
Singh, Abhijeet
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 221-250
Persistent link: https://www.econbiz.de/10011471518
Saved in:
9
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
10
Enhancing customer loyalty in financial service through harnessing relationship marketing : the mediating effects of brand image
Pramanik, Shah Alam Kabir
;
Azam, Md. Shah
;
Rakib, Md. …
- In:
International journal of electronic customer …
14
(
2024
)
2
,
pp. 181-205
Persistent link: https://www.econbiz.de/10015064323
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