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Empowering customers in electronic health (e-health) through social customer relationship management
Mohammad Nabil Almunawar; Muhammad Anshari - In: International journal of electronic customer … 8 (2014) 1/3, pp. 87-100
Persistent link: https://www.econbiz.de/10011471147
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Internet banking services as tool of CRM : a study of customer satisfaction in the National Capital Region, Delhi
Singh, Shamsher; Sirohi, Naveen J. - In: International journal of electronic customer … 8 (2014) 1/3, pp. 101-118
Persistent link: https://www.econbiz.de/10011471152
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IT-enabled inter-firm governance model to manage service quality level through customers' feedback
Song, Jae H.; Sohn, Changsoo - In: International journal of electronic customer … 9 (2015) 2/3, pp. 122-137
Persistent link: https://www.econbiz.de/10011586443
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Real estate services structure evolution with internet and SWOT analysis
Cherif, Emna - In: International journal of electronic customer … 8 (2014) 4, pp. 200-220
Persistent link: https://www.econbiz.de/10011471488
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A content analysis of online promotion strategies among different types of websites
Cheng, F. F.; Wu, C. S.; Huang, Y. T. - In: International journal of electronic customer … 7 (2013) 3/4, pp. 208-218
Persistent link: https://www.econbiz.de/10010396374
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Factors affecting acceptance of the internet as a marketing intelligence tool among sales staff
Foroutan, Neda; Esfidani, Mohammad R. - In: International journal of electronic customer … 11 (2017/2018) 2, pp. 142-157
Persistent link: https://www.econbiz.de/10011966913
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Innovations in redefining business horizons
Ho, Bruce Chien-Ta (contributor) - In: International journal of electronic customer … 4,1 (2010)
Persistent link: https://www.econbiz.de/10009139522
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A preliminary study of trust in internet-based inter-organisational systems
Tong, V. W. L.; Lai, I. K. . - In: International journal of electronic customer … 2 (2008) 3, pp. 215-227
Persistent link: https://www.econbiz.de/10003779482
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Pirates, mercenaries, scouts and saints : a segmentation approach to understanding digital downloading
Massad, Victor J.; Risch, Brianna; Tucker, Joanne M. - In: International journal of electronic customer … 7 (2013) 2, pp. 87-97
Persistent link: https://www.econbiz.de/10010395358
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The impact of training programme of digital banking services to employees of unorganised sector and their acceptability in India
Bansal, Nitin - In: International journal of electronic customer … 12 (2020) 3, pp. 246-272
Persistent link: https://www.econbiz.de/10012509231