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The socio-demographic profile of Generation Y online shoppers in Taiwan
Lai, I. K. W.; Liang, D. - In: International journal of electronic customer … 3 (2009) 2, pp. 132-148
Persistent link: https://www.econbiz.de/10003850194
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Customer communication in distance shopping : how to reveal complexities through socio-pragmatic conversation analysis
Larsson, Ulf; Goldkuhl, Göran; Johansson, Britt-Marie - In: International journal of electronic customer … 3 (2009) 3, pp. 236-263
Persistent link: https://www.econbiz.de/10003897769
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A structural equation model of management strategies and firm performance : a case study of logistics service quality on home delivery
Huang, Yu-kai; Feng, Cheng-min; Wu, Pei-ju - In: International journal of electronic customer … 3 (2009) 3, pp. 281-300
Persistent link: https://www.econbiz.de/10003898858
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Developing online customer satisfaction strategic maps : with Iranian online retailing case studies
Tabaei, Zahra; Fathian, Mohammad - In: International journal of electronic customer … 6 (2012) 1, pp. 87-112
Persistent link: https://www.econbiz.de/10009578908
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Determining the main dimensions that affect e-customer relationship management readiness in the Egyptian banking industry
Essawi, N. El; Aziz, R. Abd El - In: International journal of electronic customer … 6 (2012) 3/4, pp. 217-234
Persistent link: https://www.econbiz.de/10009783501
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Testing cloud computing for customer satisfaction and loyalty
Guimaraes, Tor; Paranjape, Ketan - In: International journal of electronic customer … 8 (2014) 1/3, pp. 72-86
Persistent link: https://www.econbiz.de/10011471138
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The role of 3D product presentation in enhancing electronic customer relationship management (e-CRM) for online retailer : university students context
Algharabat, Raed S. - In: International journal of electronic customer … 8 (2014) 4, pp. 159-179
Persistent link: https://www.econbiz.de/10011471304
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A content analysis of online promotion strategies among different types of websites
Cheng, F. F.; Wu, C. S.; Huang, Y. T. - In: International journal of electronic customer … 7 (2013) 3/4, pp. 208-218
Persistent link: https://www.econbiz.de/10010396374
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Segmenting small and medium manufacturing enterprises for electronic customer relationship management industry : the case of Thailand
Sophonthummapharn, Kittipong - In: International journal of electronic customer … 5 (2011) 1, pp. 75-96
Persistent link: https://www.econbiz.de/10009296340
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A study on e-CRM applications for Indian fast food chains
Rakesh, Sapna; Khare, Arpita - In: International journal of electronic customer … 5 (2011) 1, pp. 58-74
Persistent link: https://www.econbiz.de/10009296347