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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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E-commerce
51
Electronic Commerce
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Beziehungsmarketing
38
Relationship marketing
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Customer satisfaction
16
Kundenzufriedenheit
16
Consumer behaviour
14
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customer loyalty
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Al-nassar, Bilal Ali Yaseen
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International journal of electronic customer relationship management : IJECRM
SpringerLink / Bücher
236
Journal of retailing and consumer services
202
Electronic commerce research
177
Journal of business research : JBR
148
Information systems and e-business management : ISeB
119
Journal of internet commerce
102
International journal of business information systems : IJBIS
100
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
99
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
98
International journal of electronic business
97
Industrial marketing management : the international journal for industrial and high-tech firms
96
European journal of operational research : EJOR
94
Information systems research : ISR
93
International journal of e-business research : an official publication of the Information Resources Management Association
89
International journal of production economics
89
Springer eBook Collection
88
Management science : journal of the Institute for Operations Research and the Management Sciences
87
NBER working paper series
80
Electronic commerce research and applications
75
Electronic markets : the international journal on networked business
75
Annual series / Foreign Office : pres. to the both Houses of Parliament by command of His Majesty
74
International journal of electronic marketing and retailing : IJEMR
74
Premier reference source
74
Technological forecasting & social change : an international journal
74
Industrial Management & Data Systems
70
Journal of electronic commerce research : JECR
69
International journal of electronic commerce : IJEC
66
Transportation research / E : an international journal
63
Electronic markets : EM ; the international journal of electronic commerce and business media
62
Journal of management information systems : JMIS
62
International journal of production research
59
NBER Working Paper
56
Working paper / National Bureau of Economic Research, Inc.
56
International Journal of Retail & Distribution Management
55
Springer eBook Collection / Business and Economics
53
Telecommunications policy : the international journal of digital economy, data sciences and new media
52
European research studies
51
CESifo working papers
50
Gabler Edition Wissenschaft
50
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ECONIS (ZBW)
51
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21
The socio-demographic profile of Generation Y online shoppers in Taiwan
Lai, I. K. W.
;
Liang, D.
- In:
International journal of electronic customer …
3
(
2009
)
2
,
pp. 132-148
Persistent link: https://www.econbiz.de/10003850194
Saved in:
22
Customer communication in distance shopping : how to reveal complexities through socio-pragmatic conversation analysis
Larsson, Ulf
;
Goldkuhl, Göran
;
Johansson, Britt-Marie
- In:
International journal of electronic customer …
3
(
2009
)
3
,
pp. 236-263
Persistent link: https://www.econbiz.de/10003897769
Saved in:
23
A structural equation model of management strategies and firm performance : a case study of logistics service quality on home delivery
Huang, Yu-kai
;
Feng, Cheng-min
;
Wu, Pei-ju
- In:
International journal of electronic customer …
3
(
2009
)
3
,
pp. 281-300
Persistent link: https://www.econbiz.de/10003898858
Saved in:
24
Developing online customer satisfaction strategic maps : with Iranian online retailing case studies
Tabaei, Zahra
;
Fathian, Mohammad
- In:
International journal of electronic customer …
6
(
2012
)
1
,
pp. 87-112
Persistent link: https://www.econbiz.de/10009578908
Saved in:
25
Determining the main dimensions that affect e-customer relationship management readiness in the Egyptian banking industry
Essawi, N. El
;
Aziz, R. Abd El
- In:
International journal of electronic customer …
6
(
2012
)
3/4
,
pp. 217-234
Persistent link: https://www.econbiz.de/10009783501
Saved in:
26
Testing cloud computing for customer satisfaction and loyalty
Guimaraes, Tor
;
Paranjape, Ketan
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 72-86
Persistent link: https://www.econbiz.de/10011471138
Saved in:
27
The role of 3D product presentation in enhancing electronic customer relationship management (e-CRM) for online retailer : university students context
Algharabat, Raed S.
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 159-179
Persistent link: https://www.econbiz.de/10011471304
Saved in:
28
A content analysis of online promotion strategies among different types of websites
Cheng, F. F.
;
Wu, C. S.
;
Huang, Y. T.
- In:
International journal of electronic customer …
7
(
2013
)
3/4
,
pp. 208-218
Persistent link: https://www.econbiz.de/10010396374
Saved in:
29
Segmenting small and medium manufacturing enterprises for electronic customer relationship management industry : the case of Thailand
Sophonthummapharn, Kittipong
- In:
International journal of electronic customer …
5
(
2011
)
1
,
pp. 75-96
Persistent link: https://www.econbiz.de/10009296340
Saved in:
30
A study on e-CRM applications for Indian fast food chains
Rakesh, Sapna
;
Khare, Arpita
- In:
International journal of electronic customer …
5
(
2011
)
1
,
pp. 58-74
Persistent link: https://www.econbiz.de/10009296347
Saved in:
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