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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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Beziehungsmarketing
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140
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34
Consumer behaviour
32
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International journal of electronic customer relationship management : IJECRM
Journal of business research : JBR
964
Journal of retailing and consumer services
595
SpringerLink / Bücher
558
Industrial marketing management : the international journal for industrial and high-tech firms
447
Journal of business ethics : JOBE
428
International journal of hospitality management
421
The journal of corporate finance : contracting, governance and organization
369
NBER working paper series
290
Working paper / National Bureau of Economic Research, Inc.
281
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
258
Journal of financial economics
234
The journal of services marketing
229
NBER Working Paper
223
Strategic management journal
219
The journal of business & industrial marketing
218
Harvard-Business-Manager : das Wissen der Besten
205
The service industries journal
204
The international journal of human resource management
195
Cogent business & management
189
International journal of contemporary hospitality management
188
Journal of the Academy of Marketing Science
184
Journal of strategic marketing
183
Business horizons
180
Finance research letters
178
Management science : journal of the Institute for Operations Research and the Management Sciences
178
Discussion paper series / IZA
174
Harvard business review : HBR
172
Academy of Management journal : AMJ
168
Journal of banking & finance
145
Gabler Edition Wissenschaft
144
Tourism management : research, policies, practice
144
Leadership & organization development journal
142
Review of quantitative finance and accounting
142
Journal of marketing
140
The accounting review : a publication of the American Accounting Association
140
Journal of hospitality marketing & management
138
European management journal
135
Journal of accounting & economics
133
Pacific-Basin finance journal
131
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ECONIS (ZBW)
141
OLC EcoSci
9
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1
Relationship marketing research (1983-2012) : an academic review and classification
Yadav, Brijesh Kumar
;
Singh, Abhijeet
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 221-250
Persistent link: https://www.econbiz.de/10011471518
Saved in:
2
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
3
Customer's life-time value using the RFM model in the banking industry : a case study
Nikumanesh, Esmaeil
;
Albadvi, Amir
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 15-30
Persistent link: https://www.econbiz.de/10011471071
Saved in:
4
The effect of CRM stages along with brand images and values on sustainable corporate performance
Mishra, Hari Govind
;
Sinha, P. K.
;
Singh, Sarabjot
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 31-50
Persistent link: https://www.econbiz.de/10011471090
Saved in:
5
Contemporary challenges in CRM technology adoption : a multichannel view
Awasthi, Preety
;
Dubey, Neeraj
;
Sangle, Purnima S.
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 51-71
Persistent link: https://www.econbiz.de/10011471129
Saved in:
6
Testing cloud computing for customer satisfaction and loyalty
Guimaraes, Tor
;
Paranjape, Ketan
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 72-86
Persistent link: https://www.econbiz.de/10011471138
Saved in:
7
Empowering customers in electronic health (e-health) through social customer relationship management
Mohammad Nabil Almunawar
;
Muhammad Anshari
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 87-100
Persistent link: https://www.econbiz.de/10011471147
Saved in:
8
Internet banking services as tool of CRM : a study of customer satisfaction in the National Capital Region, Delhi
Singh, Shamsher
;
Sirohi, Naveen J.
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 101-118
Persistent link: https://www.econbiz.de/10011471152
Saved in:
9
Improving decision for banking to support customer knowledge retention : a quantitative study in Jordanian banking sector
Alhawari, Samer
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 119-135
Persistent link: https://www.econbiz.de/10011471156
Saved in:
10
Customer attribution of service failure and its impact in social commerce environment
Kim, Yaeeun
;
Chang, Younghoon
;
Siew Fan Wong
;
Park, …
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 136-158
Persistent link: https://www.econbiz.de/10011471162
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