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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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International journal of electronic customer relationship management : IJECRM
Journal of business research : JBR
846
Journal of retailing and consumer services
791
SpringerLink / Bücher
582
Industrial marketing management : the international journal for industrial and high-tech firms
486
International journal of hospitality management
332
Telecommunications policy : the international journal of digital economy, data sciences and new media
273
The journal of services marketing
246
The service industries journal
228
The journal of business & industrial marketing
223
NBER working paper series
221
Electronic commerce research
219
European journal of operational research : EJOR
206
Technological forecasting & social change : an international journal
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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Working paper / National Bureau of Economic Research, Inc.
196
International journal of business information systems : IJBIS
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Management science : journal of the Institute for Operations Research and the Management Sciences
193
Journal of strategic marketing
191
Journal of the Academy of Marketing Science
183
International journal of production economics
169
Information systems research : ISR
166
Springer eBook Collection
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Gabler Edition Wissenschaft
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Journal of travel and tourism marketing
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NBER Working Paper
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Tourism management : research, policies, practice
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Journal of internet commerce
154
Information systems and e-business management : ISeB
152
Journal of marketing
152
Journal of retailing
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Journal of hospitality marketing & management
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International journal of contemporary hospitality management
146
Cogent business & management
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Asia Pacific journal of marketing and logistics
139
International journal of production research
139
Springer eBook Collection / Business and Economics
138
MPRA Paper
136
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
134
Psychology & marketing
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ECONIS (ZBW)
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OLC EcoSci
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1
IT-enabled inter-firm governance model to manage service quality level through customers' feedback
Song, Jae H.
;
Sohn, Changsoo
- In:
International journal of electronic customer …
9
(
2015
)
2/3
,
pp. 122-137
Persistent link: https://www.econbiz.de/10011586443
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2
Key factors influencing patient loyalty
Lan, Yu-Li
;
Hung, Jia-Yi
;
Chen, Chien-Chih
;
Yao, Cheng-Wen
- In:
International journal of electronic customer …
10
(
2016
)
2/4
,
pp. 89-102
Persistent link: https://www.econbiz.de/10011687994
Saved in:
3
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
4
Testing cloud computing for customer satisfaction and loyalty
Guimaraes, Tor
;
Paranjape, Ketan
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 72-86
Persistent link: https://www.econbiz.de/10011471138
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5
Future research direction for customer satisfaction in relation to complaint handling and service recovery in e-commerce
Kumari, Parveen
;
Kumar, Satinder
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 191-204
Persistent link: https://www.econbiz.de/10012509217
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6
The role of 3D product presentation in enhancing electronic customer relationship management (e-CRM) for online retailer : university students context
Algharabat, Raed S.
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 159-179
Persistent link: https://www.econbiz.de/10011471304
Saved in:
7
Website quality : imperatives for effective industrial marketing through websites' usage intensity augmentation
Kanagaraj, D. Jayaprakash
;
Sudhahar, J. Clement
- In:
International journal of electronic customer …
9
(
2015
)
4
,
pp. 203-219
Persistent link: https://www.econbiz.de/10011606917
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8
Designing the impact pattern of electronic service quality thorugh perceived value and electronic trust on customers' electronic commitment : case study of customers of different b...
Zaneian, Z.
;
Seify, M.
;
Joukar, A.
- In:
International journal of electronic customer …
9
(
2015
)
4
,
pp. 220-239
Persistent link: https://www.econbiz.de/10011606925
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9
Impact of electronic customer relationship management in banking sector
Abu-Shanab, Emad
;
Anagreh, Layla
- In:
International journal of electronic customer …
9
(
2015
)
4
,
pp. 254-270
Persistent link: https://www.econbiz.de/10011606949
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10
The customer trust and customer commitment of e-customer relationship management : study at Jordan of mobile phone services
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
9
(
2015
)
1
,
pp. 33-55
Persistent link: https://www.econbiz.de/10011575147
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