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Multilevel environment induced impulsive gambling
Wong, IpKin Anthony; Prentice, Catherine - In: Journal of business research : JBR 68 (2015) 10, pp. 2102-2108
Persistent link: https://www.econbiz.de/10011373144
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Casino marketing, problem gamblers or loyal customers?
Prentice, Catherine; Wong, IpKin Anthony - In: Journal of business research : JBR 68 (2015) 10, pp. 2084-2092
Persistent link: https://www.econbiz.de/10011373152
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Do the roles of switching barriers on customer loyalty vary for different types of hotels?
Zhang, Hanqin Qiu; Ye, Haobin; Bai, Billy; Wang, Wei Heng - In: International journal of hospitality management 46 (2015), pp. 89-98
Persistent link: https://www.econbiz.de/10011301991
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The cross-impact of network externalities on relationship quality in exhibition sector
Lai, Ivan K. W. - In: International journal of hospitality management 48 (2015), pp. 52-67
Persistent link: https://www.econbiz.de/10011341601
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CSR and customer loyalty : the roles of trust, customer identification with the company and satisfaction
Martínez, Patricia; Rodríguez del Bosque, Ignacio A. - In: International journal of hospitality management 35 (2013), pp. 89-99
Persistent link: https://www.econbiz.de/10010225848
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To be or not to be (loyal) : is there a recipe for customer loyalty in the B2B context?
Russo, Ivan; Confete, Ilenia; Gligor, David M.; Autry, … - In: Journal of business research : JBR 69 (2016) 2, pp. 888-896
Persistent link: https://www.econbiz.de/10011436340
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Relationship value based on customer equity influences on online group-buying customer loyalty
Zhang, Ruijin; Li, Guoxin; Wang, Haiyan - In: Journal of business research : JBR 69 (2016) 9, pp. 3820-3826
Persistent link: https://www.econbiz.de/10011515268
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The effects of transaction-specific satisfactions and integrated satisfaction on customer loyalty
Gao, Bo Wendy; Lai, Ivan K. W. - In: International journal of hospitality management 44 (2015), pp. 38-47
Persistent link: https://www.econbiz.de/10010501241
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Value co-creation and customer loyalty
Cossío-Silva, Francisco-José; Revilla Camacho, Maria … - In: Journal of business research : JBR 69 (2016) 5, pp. 1621-1625
Persistent link: https://www.econbiz.de/10011450438
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Easy to please or hard to impress : elucidating consumers' innate satisfaction
Pamirleanu, Nadia; Chennamaneni, Pavan Rao; Krishen, … - In: Journal of business research : JBR 69 (2016) 5, pp. 1914-1918
Persistent link: https://www.econbiz.de/10011451594