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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of marketing management : MM"
~subject:"Betriebliche Wertschöpfung"
~subject:"Online-Marketing"
~subject:"Services"
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Betriebliche Wertschöpfung
Online-Marketing
Services
Customer integration
62
Kundenintegration
62
Beziehungsmarketing
35
Relationship marketing
35
Consumer behaviour
29
Konsumentenverhalten
29
Value creation
23
Customer satisfaction
13
Kundenzufriedenheit
13
Service-Dominant Logic
12
Service-dominant logic
12
Brand image
11
Brand management
11
Dienstleistungsqualität
11
Markenführung
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Markenimage
11
Service quality
11
Co-creation
9
Social Web
9
Social web
9
Customer engagement
8
Customer value
8
Kundenwert
8
Value co-creation
8
Internet marketing
7
Innovation
6
Innovation management
6
Innovationsmanagement
6
Gastronomie
5
Hospital
5
Hotel industry
5
Hotellerie
5
Krankenhaus
5
Leistungsmotivation
5
Marketing theory
5
Marketingtheorie
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Restaurant industry
5
Work motivation
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Ahn, Jiseon
2
Back, Ki-Joon
2
Balaji, M. S.
2
Busser, James A.
2
Hilton, Toni
2
Hughes, Tim
2
Perdue, Richard R.
2
Shin, Hakseung
2
Shulga, Lenna V.
2
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1
Alqayed, Yosef
1
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1
Baumann, Jasmin
1
Boadi, Eric Kofi
1
Boadi, Evans Asante
1
Bowden, Jana
1
Bridson, Kerrie
1
Calder, Bobby J.
1
Chalcraft, David
1
Chan, Eric S. W.
1
Chathoth, Prakash K.
1
Cloarec, David
1
DeFranco, Agnes
1
Dennis, Charles
1
Evans, Jody
1
Font, Xavier
1
Foroudi, Mohammad Mahdi
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Foroudi, Pantea
1
Gabbott, Mark
1
Gregory, Amy M.
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Grönroos, Christian
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Harrington, Robert J.
1
He, Zheng
1
Jahromi, Melissa Farboudi
1
Jha, Subhash
1
Jiang, Yangyang
1
Kim, Su Jung
1
Kizildag, Murat
1
Kooli, Kaouther
1
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International journal of hospitality management
Journal of marketing management : MM
Journal of business research : JBR
81
Industrial marketing management : the international journal for industrial and high-tech firms
46
Journal of retailing and consumer services
37
Journal of service management
28
The journal of business & industrial marketing
23
The journal of services marketing
23
The service industries journal
19
Journal of strategic marketing
16
Service business
16
Marketing theory
14
Tourism management : research, policies, practice
14
Journal of service theory and practice : JSTP
13
Technological forecasting & social change : an international journal
13
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
International journal of contemporary hospitality management
11
SpringerLink / Bücher
11
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
10
Journal of marketing management : JMM ; journal of the Academy of Marketing
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
10
Public management review
10
The journal of product & brand management
10
Customer engagement : contemporary issues and challenges
9
International journal of quality and service sciences
9
The journal of brand management : an international journal
9
Journal of service research : JSR
8
Journal of service theory and practice
8
Journal of the Academy of Marketing Science
8
Marketing intelligence & planning
8
Business horizons
7
European Sport management quarterly : ESMQ
7
European journal of marketing
7
International journal of services and operations management
7
Strategy & leadership : a publication of Strategic Leadership Forum
7
The TQM journal : the international review of organizational improvement
7
Administrative Sciences : open access journal
6
Electronic markets : the international journal on networked business
6
European management journal
6
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
6
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ECONIS (ZBW)
32
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1
Evidence that user-generated content that produces engagement increases purchase behaviours
Malthouse, Edward C.
;
Calder, Bobby J.
;
Kim, Su Jung
; …
- In:
Journal of marketing management : MM
32
(
2016
)
5/6
,
pp. 427-444
Persistent link: https://www.econbiz.de/10011483103
Saved in:
2
The effects of regulatory fit on customer brand engagement : an experimental study of service brand activities in social media
Solem, Birgit Andrine Apenes
;
Pedersen, Per Egil
- In:
Journal of marketing management : MM
32
(
2016
)
5/6
,
pp. 445-468
Persistent link: https://www.econbiz.de/10011483105
Saved in:
3
Who are you and what do you value? : investigating the role of personality traits and customer-perceived value in online customer engagement
Marbach, Julia
;
Raquel, Cristiana
;
Nunan, Daniel
- In:
Journal of marketing management : MM
32
(
2016
)
5/6
,
pp. 502-525
Persistent link: https://www.econbiz.de/10011483111
Saved in:
4
Mapping the perceptions and antecedents of football fans' co-creation behaviours with sponsoring brands : a pan-cultural study of the European leagues
Thomas, Robert
- In:
Journal of marketing management : MM
34
(
2018
)
17/18
,
pp. 1470-1502
Persistent link: https://www.econbiz.de/10012042285
Saved in:
5
The rules of engagement : how to motivate consumers to engage with branded mobile apps
Stocchi, Lara
;
Michaelidou, Nina
;
Pourazad, Naser
; …
- In:
Journal of marketing management : MM
34
(
2018
)
13/14
,
pp. 1196-1226
Persistent link: https://www.econbiz.de/10011981583
Saved in:
6
Together we tango : value facilitation and customer participation in Airbnb
Jiang, Yangyang
;
Balaji, M. S.
;
Jha, Subhash
- In:
International journal of hospitality management
82
(
2019
),
pp. 169-180
Persistent link: https://www.econbiz.de/10012121670
Saved in:
7
Brand experiential value for creating integrated resort customers' co-creation behavior
Ahn, Jiseon
;
Lee, Choong-Ki
;
Back, Ki-Joon
;
Schmitt, Achim
- In:
International journal of hospitality management
81
(
2019
),
pp. 104-112
Persistent link: https://www.econbiz.de/10012128325
Saved in:
8
Making value co-creation a reality : exploring the co-creative value processes in customer-salesperson interaction
Baumann, Jasmin
;
Le Meunier-FitzHugh, Kenneth
- In:
Journal of marketing management : MM
31
(
2015
)
3/4
,
pp. 289-316
Persistent link: https://www.econbiz.de/10010512567
Saved in:
9
Service relationships and the customer disengagement : engagement conundrum
Bowden, Jana
;
Gabbott, Mark
;
Naumann, Kay
- In:
Journal of marketing management : MM
31
(
2015
)
7/8
,
pp. 774-806
Persistent link: https://www.econbiz.de/10011309054
Saved in:
10
Value co-creation with Internet of things technology in the retail industry
Balaji, M. S.
;
Roy, Sanjit
- In:
Journal of marketing management : MM
33
(
2017
)
1/2
,
pp. 7-31
Persistent link: https://www.econbiz.de/10011690527
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