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Extending the scope of hotel client reactions to employee injustice : hotel employer reviews on the Internet
Melián-González, Santiago; Bulchand-Gidumal, Jacques - In: International journal of hospitality management 63 (2017), pp. 93-100
Persistent link: https://www.econbiz.de/10011705784
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The influence of corporate culture and workplace relationship quality on the outsourcing success in hotel firms
Zoghbi-Manrique-de-Lara, Pablo; Ting-Ding, Jyh-Ming - In: International journal of hospitality management 56 (2016), pp. 66-77
Persistent link: https://www.econbiz.de/10011520952
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Sexual harassment and proactive customer service performance : the roles of job engagement and sensitivity to interpersonal mistreatment
Li, Yan; Chen, Mengyuan; Lyu, Yijing; Qiu, Canhua - In: International journal of hospitality management 54 (2016), pp. 116-126
Persistent link: https://www.econbiz.de/10011474061
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Hospitality employee's mindfulness and its impact on creativity and customer satisfaction : the moderating role of organizational error tolerance
Wang, Xingyu; Wen, Xueqi; Paşamehmetoğlu, Ayşın; … - In: International journal of hospitality management 94 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012495026
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Does a leader's "partiality" affect employees' proactivity in the hospitality industry? : a cross-level analysis
Cheng, Tan; Zhang, Pan; Guo, Yulang - In: International journal of hospitality management 90 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012300146
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How and when does abusive supervision affect hospitality employees' service sabotage?
Park, Jeongdoo; Kim, Hyun Jeong - In: International journal of hospitality management 83 (2019), pp. 190-197
Persistent link: https://www.econbiz.de/10012122071
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How observed customer mistreatment of supervisors affects employees' service sabotage : a cross-cultural examination from the deontic justice theory
Jiang, Wen; Shum, Cass; Min, Hyounae; Ding, Ye - In: International journal of hospitality management 110 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014310677
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Investigating the influence of thriving at work on hotel employees' service performance with the moderating effect of leader-member exchange
Chang, Chen-Chieh; Zhuang, Wen-Long; Hung, Chien-Wen; … - In: International journal of hospitality management 119 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10015070781
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Measuring festival quality and value affecting visitors' satisfaction and loyalty using a structural approach
Yoon, Yoo-shik; Lee, Jin-soon; Lee, Choong-Ki - In: International journal of hospitality management 29 (2010) 2, pp. 335-342
Persistent link: https://www.econbiz.de/10003971465
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Effects of service quality and food quality : the moderating role of atmospherics in an ethnic restaurant segment
Ha, Jooyeon; Jang, Soocheong - In: International journal of hospitality management 29 (2010) 3, pp. 520-529
Persistent link: https://www.econbiz.de/10003983180