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Forty years of the Service Industries Journal : a bibliometric review
Viglia, Giampaolo; Kumar, Satish; Pandey, Nitesh; … - In: The service industries journal 42 (2022) 1/2, pp. 1-20
Persistent link: https://www.econbiz.de/10013167398
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Building the sociomateriality of food service
Tuomi, Aarni; Tussyadiah, Iis P. - In: International journal of hospitality management 89 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012293756
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When are strategic orientations beneficial for collaborative service innovation?
Cheng, Colin C. J.; Sheu, Chwen - In: The service industries journal 37 (2017) 7/8, pp. 466-493
Persistent link: https://www.econbiz.de/10011760445
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Generic dimensionality of hospitality in the hotel industry : a host-guest relationship perspective
Ariffin, Ahmad Azmi M. - In: International journal of hospitality management 35 (2013), pp. 171-179
Persistent link: https://www.econbiz.de/10010225816
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The physical appearance of hotel guests : the impact on service providers’ communication and quality of service
Knežević, Mladen; Tomka, Dragica; Bizjak, Boštjan; … - In: International journal of hospitality management 51 (2015), pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
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Hospitality beyond the commercial domain : a triadic conceptualisation of hospitality in tourism from a host-guest encounter perspective
Munasinghe, Sarath; Hemmington, Nigel; Schänzel, Heike; … - In: International journal of hospitality management 107 (2022), pp. 1-7
Persistent link: https://www.econbiz.de/10014227644
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A conceptual framework of the service delivery system design for hospitality firms in the (post-)viral world : the role of service robots
Seyitoğlu, Faruk; Ivanov, Stanislav - In: International journal of hospitality management 91 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012389791
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Instilling the core tenets of hospitality in healthcare services : the role of service assurance and social presence
Etemad-Sajadi, Reza; Heo, Cindy Yoonjoung; Clergue, … - In: International journal of hospitality management 111 (2023), pp. 1-6
Persistent link: https://www.econbiz.de/10014311439
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Reprint of: Instilling the core tenets of hospitality in healthcare services : the role of service assurance and social presence
Etemad-Sajadi, Reza; Heo, Cindy Yoonjoung; Clergue, … - In: International journal of hospitality management 112 (2023), pp. 1-6
Persistent link: https://www.econbiz.de/10014334776
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An inter-paradigmatic agenda for research, education and practice in hospitality management
Israeli, Aviad A. - In: International journal of hospitality management 42 (2014), pp. 188-191
Persistent link: https://www.econbiz.de/10010410736