Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of hospitality management"
~person:"Prentice, Catherine"
~person:"Wang, Xingyu"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Big 4 auditors and audit quali...
Similar by subject
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
9
Service quality
9
Customer satisfaction
7
Kundenzufriedenheit
7
Beziehungsmarketing
4
Gambling
4
Glücksspiel
4
Relationship marketing
4
Service recovery performance
3
Beschwerdemanagement
2
Complaint management
2
Consumer behaviour
2
Error management
2
Hospital
2
Konsumentenverhalten
2
Krankenhaus
2
Macau
2
Membership
2
Southeast Asia
2
Südostasien
2
AI preference
1
AI satisfaction
1
Anxiety
1
Arbeitsverhalten
1
Arbeitszufriedenheit
1
Artificial intelligence
1
Asia-Pacific region
1
Asiatisch-pazifischer Raum
1
Attitudinal loyalty
1
Behavioural loyalty
1
Betriebliches Bildungsmanagement
1
Brand attachment
1
Brand equity
1
Brand image
1
Brand management
1
Casino marketing, Macau
1
Casino service quality
1
Casinos
1
China
1
Chinese gamblers
1
more ...
less ...
Online availability
All
Undetermined
6
Type of publication
All
Article
9
Type of publication (narrower categories)
All
Article in journal
9
Aufsatz in Zeitschrift
9
Language
All
English
9
Author
All
Prentice, Catherine
Wang, Xingyu
Han, Heesup
11
Jang, Soocheong
11
Mattila, Anna S.
10
Wong, IpKin Anthony
9
Guchait, Priyanko
8
Law, Chun Hung Roberts
6
Line, Nathaniel D.
6
Lu, Lu
6
Zhang, Tingting
6
Madera, Juan M.
5
Qu, Hailin
5
So, Kevin Kam Fung
5
Altinay, Levent
4
Bai, Billy
4
Brewster, Zachary W.
4
Hanks, Lydia
4
Kim, Woo Gon
4
King, Ceridwyn
4
Lee, Jin-soon
4
Lee, Lindsey
4
Lynn, Michael
4
Pizam, Abraham
4
Sparks, Beverley
4
Torres, Edwin N.
4
Ye, Yijiao
4
Ali, Faizan
3
Bilgihan, Anil
3
Chen, Ming-Hsiang
3
Cheng, Ching-Chan
3
DiPietro, Robin B.
3
Gursoy, Dogan
3
Heo, Cindy Yoonjoung
3
Hyun, Sunghyup Sean
3
Ivanov, Stanislav
3
Karatepe, Osman M.
3
Kim, Haemi
3
Kim, Seongseop
3
Lee, Seonjeong
3
more ...
less ...
Published in...
All
International journal of hospitality management
Journal of retailing and consumer services
11
Journal of business research : JBR
3
Journal of hospitality marketing & management
3
International journal of contemporary hospitality management
2
Psychology & marketing
2
Services marketing quarterly
2
Accounting & taxation : AT
1
International Journal of Contemporary Hospitality Management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of strategic marketing
1
Journal of vacation marketing
1
The journal of business & industrial marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
9
Showing
1
-
9
of
9
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Emotional intelligence and adaptability : service encounters between casino hosts and premium players
Prentice, Catherine
;
King, Brian
- In:
International journal of hospitality management
32
(
2013
),
pp. 287-294
Persistent link: https://www.econbiz.de/10009718334
Saved in:
2
A patron, a referral and why in Macau casinos : the case of mainland Chinese gamblers
Zeng, Zhong Lu
;
Prentice, Catherine
- In:
International journal of hospitality management
36
(
2014
),
pp. 167-175
Persistent link: https://www.econbiz.de/10010239298
Saved in:
3
Embracing or fighting the urge : a multilevel investigation on casino service, branding and impulsive gambling
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
56
(
2016
),
pp. 109-118
Persistent link: https://www.econbiz.de/10011521730
Saved in:
4
Linking service quality, customer satisfaction and loyalty in casinos, does membership matter?
Dong, Shi Yong
;
Prentice, Catherine
;
He, Wei
- In:
International journal of hospitality management
40
(
2014
),
pp. 81-91
Persistent link: https://www.econbiz.de/10010388587
Saved in:
5
Hospitality employees' affective experience of shame, self-efficacy beliefs and job behaviors : the alleviating role of error tolerance
Wang, Xingyu
;
Guchait, Priyanko
;
Do The Khoa
; …
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185213
Saved in:
6
Hospitality employee's mindfulness and its impact on creativity and customer satisfaction : the moderating role of organizational error tolerance
Wang, Xingyu
;
Wen, Xueqi
;
Paşamehmetoğlu, Ayşın
; …
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012495026
Saved in:
7
Anxiety and gratitude toward the organization : relationships with error management culture and service recovery performance
Wang, Xingyu
;
Guchait, Priyanko
;
Pasamehmetoglu, Aysin
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012293788
Saved in:
8
Linking AI quality performance and customer engagement : the moderating effect of AI preference
Prentice, Catherine
;
Weaven, Scott
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300149
Saved in:
9
Effectiveness of error management training in the hospitality industry : impact on perceived fairness and service recovery performance
Yao, Sheng
;
Wang, Xingyu
;
Yu, Heyao
;
Guchait, Priyanko
- In:
International journal of hospitality management
79
(
2019
),
pp. 78-88
Persistent link: https://www.econbiz.de/10012012973
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
