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~isPartOf:"International journal of hospitality management"
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Beziehungsmarketing
292
Relationship marketing
292
Consumer behaviour
173
Konsumentenverhalten
173
Customer satisfaction
143
Kundenzufriedenheit
143
Dienstleistungsqualität
125
Service quality
125
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Han, Heesup
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International journal of hospitality management
SpringerLink / Bücher
1,798
Journal of business research : JBR
934
Journal of retailing and consumer services
598
Small business economics : an entrepreneurship journal
593
Industrial marketing management : the international journal for industrial and high-tech firms
502
Springer eBook Collection
452
Europäische Hochschulschriften / 5
434
Gabler Edition Wissenschaft
413
Springer eBook Collection / Business and Economics
363
International journal of entrepreneurship and small business
334
Research
288
Journal of small business and enterprise development
278
The journal of business & industrial marketing
249
Cogent business & management
242
The journal of services marketing
230
The service industries journal
229
Journal of small business management : JSBM ; a joint publ. 4 times a year of the International Council for Small Business and the West Virginia University Bureau of Business Research
206
Journal of strategic marketing
202
International small business journal : researching entrepreneurship
197
Lehrbuch
190
Technological forecasting & social change : an international journal
182
Internationales Gewerbearchiv : IGA ; Zeitschrift für Klein- und Mittelunternehmen
179
Journal of the Academy of Marketing Science
173
Small business economics : an international journal
164
International journal of electronic customer relationship management : IJECRM
150
International journal of business and globalisation : IJBG
148
International business review : the official journal of the European International Business Academy
144
Working paper
142
Schriften zur Mittelstandsforschung
140
Tourism management : research, policies, practice
140
IFM-Materialien
134
International journal of business information systems : IJBIS
134
European research studies
132
Marketing intelligence & planning
131
International journal of contemporary hospitality management
127
International journal of globalisation and small business : IJGSB
126
essentials
126
Journal of marketing
124
Journal of open innovation : technology, market, and complexity
123
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ECONIS (ZBW)
333
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1
The role of the customer-seller relationship in the intention of the customer to complain : a study of Chinese restaurateurs
Cheng, Simone
;
Lam, Terry
- In:
International journal of hospitality management
27
(
2008
)
4
,
pp. 552-562
Persistent link: https://www.econbiz.de/10003860310
Saved in:
2
The relationship between food-related personality traits, satisfaction, and loyalty among visitors attending food events and festivals
Kim, Yeong Gug
;
Suh, Bo Won
;
Eves, Anita
- In:
International journal of hospitality management
29
(
2010
)
2
,
pp. 216-226
Persistent link: https://www.econbiz.de/10003971029
Saved in:
3
The hospitality of the host : a cross-cultural examination of managerially facilitated consumer-to-consumer interactions
Levy, Stuart E.
- In:
International journal of hospitality management
29
(
2010
)
2
,
pp. 319-327
Persistent link: https://www.econbiz.de/10003971462
Saved in:
4
Measuring festival quality and value affecting visitors' satisfaction and loyalty using a structural approach
Yoon, Yoo-shik
;
Lee, Jin-soon
;
Lee, Choong-Ki
- In:
International journal of hospitality management
29
(
2010
)
2
,
pp. 335-342
Persistent link: https://www.econbiz.de/10003971465
Saved in:
5
The relationships between CRM, RQ, and CLV based on different hotel preferences
Wu, Shwu-ing
;
Li, Pei-chi
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 262-271
Persistent link: https://www.econbiz.de/10008907651
Saved in:
6
Empowerment in hospitality organizations : customer orientation and organizational support
Ro, Heejung
;
Chen, Po-ju
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 422-428
Persistent link: https://www.econbiz.de/10008908367
Saved in:
7
From broadway to the Bistro : partnering with the arts to attract upscale customers
McCleary, Ken W.
;
Lattimer, Charles L.
;
Clemenz, Candice E.
- In:
International journal of hospitality management
27
(
2008
)
2
,
pp. 197-203
Persistent link: https://www.econbiz.de/10003687386
Saved in:
8
Important attributes of lodgings to gain repeat business : a comparison between individual travels and group travels
Hanai, Tomomi
;
Oguchi, Takashi
;
Ando, Kiyoshi
; …
- In:
International journal of hospitality management
27
(
2008
)
2
,
pp. 268-275
Persistent link: https://www.econbiz.de/10003687497
Saved in:
9
Users' perceptions of two types of hotel reservation Web sites
Morosan, Cristian
;
Jeong, Miyoung
- In:
International journal of hospitality management
27
(
2008
)
2
,
pp. 284-292
Persistent link: https://www.econbiz.de/10003687506
Saved in:
10
The effect of relational benefits on perceived value in relation to customer loyalty : an empirical study in the Australian coffee outlets industry
Chen, Po-tsang
;
Hu, Hsin-hui
- In:
International journal of hospitality management
29
(
2010
)
3
,
pp. 405-412
Persistent link: https://www.econbiz.de/10003983139
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