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~isPartOf:"International journal of hospitality management"
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18
Text mining
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Data mining
9
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Kundenzufriedenheit
7
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5
Hotellerie
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International journal of hospitality management
UTB
132
Technological forecasting & social change : an international journal
53
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
51
International journal of business information systems : IJBIS
49
International journal of enterprise information systems : an official publication of the Information Resources Management Association
38
Business process management journal
34
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
33
SpringerLink / Bücher
31
International journal of production research
28
Journal of information & knowledge management : JIKM
26
Heidelberger Taschenbücher
25
International journal of quality & reliability management
24
Journal of business research : JBR
24
International journal of production economics
22
Information systems management
20
CIMA lynchpins
17
Sammlung Göschen
17
The journal of information systems : JIS ; a semiannual journal of the Information Systems Section of the American Accouting Association
17
Total quality management & business excellence
17
ACCA lynchpins : the official ACCA series
16
International journal of productivity and quality management : IJPQM
16
The TQM journal : the international review of organizational improvement
16
Grundwissen: Technik und Gesellschaft
15
IEEE transactions on engineering management : EM
15
Heyne-Bücher / 22
14
Management information systems : mis quarterly
14
Rororo
14
Sammlung Poeschel : betriebswirtschaftliche Studienbücher
14
BI-Hochschultaschenbuch
13
Dtv
13
European journal of operational research : EJOR
12
Finance research letters
12
Financial flexible learning / 2
12
Global information systems : the implications of culture for IS management
12
Information systems research : ISR
12
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
12
Tourism management : research, policies, practice
12
Wettbewerbsfaktor Business Software : Prozesse erfolgreich mit Software optimieren ; Berichte aus der Praxis
12
Zur Einführung
12
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ECONIS (ZBW)
19
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1
What can big data and text analytics tell us about hotel guest experience and satisfaction?
Xiang, Zheng
;
Schwartz, Zvi
;
Gerdes, John H.
;
Uysal, …
- In:
International journal of hospitality management
44
(
2015
),
pp. 120-130
Persistent link: https://www.econbiz.de/10010501931
Saved in:
2
The antecedents of customer satisfaction and dissatisfaction toward various types of hotels : a text mining approach
Xu, Xun
;
Li, Yibai
- In:
International journal of hospitality management
55
(
2016
),
pp. 57-69
Persistent link: https://www.econbiz.de/10011497929
Saved in:
3
Understanding service attributes of robot hotels : a sentiment analysis of customer online reviews
Luo, Jian Ming
;
Vu, Huy Quan
;
Li, Gang
;
Law, Chun Hung …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013198484
Saved in:
4
A data-driven approach to measure restaurant performance by combining online reviews with historical sales data
Fernandes, Elizabeth
;
Moro, Sérgio
;
Cortez, Paulo
; …
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012495005
Saved in:
5
Listening to the voice of the guest : a framework to improve decision-making processes with text data
Marcolin, Carla B.
;
Becker, João Luiz
;
Wild, Fridolin
; …
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012495045
Saved in:
6
Online persuasion of review emotional intensity : a text mining analysis of restaurant reviews
Li, Hengyun
;
Liu, Hongbo
;
Zhang, Zili
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012293759
Saved in:
7
"How was your meal?" : examining customer experience using Google maps reviews
Boonyanit Mathayomchan
;
Viriya Taecharungroj
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012300201
Saved in:
8
The sharing economy and digital discrimination : the case of Airbnb
Cheng, Mingming
;
Foley, Carmel
- In:
International journal of hospitality management
70
(
2018
),
pp. 95-98
Persistent link: https://www.econbiz.de/10011825972
Saved in:
9
Bibliometrics of social media research : a co-citation and co-word analysis
Leung, Xi Y.
;
Sun, Jie
;
Bai, Billy
- In:
International journal of hospitality management
66
(
2017
),
pp. 35-45
Persistent link: https://www.econbiz.de/10011810917
Saved in:
10
Mapping hotel brand positioning and competitive landscapes by text-mining user-generated content
Hu, Feng
;
Trivedi, Rohit H.
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012146171
Saved in:
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