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~isPartOf:"International journal of hospitality management"
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Beziehungsmarketing
280
Relationship marketing
280
Consumer behaviour
164
Konsumentenverhalten
164
Customer satisfaction
137
Kundenzufriedenheit
137
Dienstleistungsqualität
117
Service quality
117
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98
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Han, Heesup
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Mattila, Anna S.
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Hyun, Sunghyup Sean
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Zhao, Xinyuan
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Bai, Billy
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DiPietro, Robin B.
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International journal of hospitality management
SpringerLink / Bücher
1,871
Journal of business research : JBR
1,003
Small business economics : an entrepreneurship journal
629
Journal of retailing and consumer services
601
International journal of production research
595
Industrial marketing management : the international journal for industrial and high-tech firms
587
Springer eBook Collection
478
Europäische Hochschulschriften / 5
470
Gabler Edition Wissenschaft
431
NBER working paper series
425
International journal of production economics
420
Springer eBook Collection / Business and Economics
365
NBER Working Paper
353
Working paper / National Bureau of Economic Research, Inc.
352
International journal of entrepreneurship and small business
338
Applied economics
323
Technological forecasting & social change : an international journal
313
Research
291
The journal of business & industrial marketing
289
Journal of small business and enterprise development
281
Cogent business & management
280
Working paper
247
The service industries journal
245
Policy research working paper : WPS
237
The journal of services marketing
231
Discussion paper series / IZA
225
International journal of productivity and quality management : IJPQM
222
Discussion paper / Centre for Economic Policy Research
208
Journal of small business management : JSBM ; a joint publ. 4 times a year of the International Council for Small Business and the West Virginia University Bureau of Business Research
207
Journal of strategic marketing
205
International small business journal : researching entrepreneurship
197
International business review : the official journal of the European International Business Academy
190
Lehrbuch
189
European journal of operational research : EJOR
186
RIETI discussion paper
183
Internationales Gewerbearchiv : IGA ; Zeitschrift für Klein- und Mittelunternehmen
181
International journal of technology management : IJTM
180
Journal of the Academy of Marketing Science
175
Technovation : the international journal of technological innovation, entrepreneurship and technology management
169
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ECONIS (ZBW)
320
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1
Does conspicuous decoration style influence customer's intention to purchase? : the moderating effect of CSR practices
Li, Yaoqi
;
Fu, Hui
;
Huang, Songshan
- In:
International journal of hospitality management
51
(
2015
),
pp. 19-29
Persistent link: https://www.econbiz.de/10011413938
Saved in:
2
Friendship on social networking sites : improving relationships between hotel brands and consumers
Su, Na
;
Mariadoss, Babu John
;
Reynolds, Dennis
- In:
International journal of hospitality management
51
(
2015
),
pp. 76-86
Persistent link: https://www.econbiz.de/10011413949
Saved in:
3
Do ISO 9001-certified hotels get a higher customer rating than non-certified ones?
Heras-Saizarbitoria, Iñaki
;
Arana, German
;
Boiral, Olivier
- In:
International journal of hospitality management
51
(
2015
),
pp. 138-146
Persistent link: https://www.econbiz.de/10011413956
Saved in:
4
The antecedents of customer satisfaction and dissatisfaction toward various types of hotels : a text mining approach
Xu, Xun
;
Li, Yibai
- In:
International journal of hospitality management
55
(
2016
),
pp. 57-69
Persistent link: https://www.econbiz.de/10011497929
Saved in:
5
Restaurants' disclosure of nutritional information as a corporate social responsibility initiative : customers' attitudinal and behavioral responses
Kim, Eojina
;
Ham, Sunny
- In:
International journal of hospitality management
55
(
2016
),
pp. 96-106
Persistent link: https://www.econbiz.de/10011497978
Saved in:
6
The effect of customization and gender on customers' attitude
Wolf, Alana
;
Zhang, Lu
- In:
International journal of hospitality management
56
(
2016
),
pp. 28-32
Persistent link: https://www.econbiz.de/10011520935
Saved in:
7
Linking customer-employee exchange and employee innovative behavior
Li, Minglong
;
Hsu, Cathy H. C.
- In:
International journal of hospitality management
56
(
2016
),
pp. 87-97
Persistent link: https://www.econbiz.de/10011521554
Saved in:
8
Organizational culture on customer delight in the hospitality industry
Kao, Chiu-Ying
;
Tsaur, Sheng-Hshiung
;
Wu, Tsung-Chiung
- In:
International journal of hospitality management
56
(
2016
),
pp. 98-108
Persistent link: https://www.econbiz.de/10011521555
Saved in:
9
Embracing or fighting the urge : a multilevel investigation on casino service, branding and impulsive gambling
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
56
(
2016
),
pp. 109-118
Persistent link: https://www.econbiz.de/10011521730
Saved in:
10
Ethnic dining : need to belong, need to be unique, and menu offering
Liu, Qing
;
Mattila, Anna S.
- In:
International journal of hospitality management
49
(
2015
),
pp. 1-7
Persistent link: https://www.econbiz.de/10011377600
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