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~isPartOf:"International journal of hospitality management"
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Dienstleistungsmanagement
30
Service management
30
Dienstleistungsqualität
23
Service quality
23
Dienstleistung
17
Hotel industry
17
Hotellerie
17
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Customer satisfaction
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Kundenzufriedenheit
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Mattila, Anna S.
3
Altinay, Levent
2
Clergue, Valentina
2
Etemad-Sajadi, Reza
2
Gursoy, Dogan
2
Heo, Cindy Yoonjoung
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Liu, Canmian
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Tang, Ta-Wei
2
Xie, Lishan
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1
Ariffin, Ahmad Azmi M.
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1
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1
Bizjak, Boštjan
1
Brunner-Sperdin, Alexandra
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Campos-Soriano, Nadia
1
Chan, Eric S. W.
1
Chang, Hsiao-Ping
1
Chathoth, Prakash
1
Chen, Qiurong
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Chen, Rose X. Y.
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Cheung, Catherine
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Fabjan, Daša3
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He, Zeya
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Hu, Rong
1
Huang, Dan
1
Huang, Jiahui
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International journal of hospitality management
SpringerLink / Bücher
212
Journal of service management
81
The service industries journal
73
The journal of services marketing
69
Journal of business research : JBR
57
Journal of service research : JSR
57
Schriften zum Produktionsmanagement
57
Başbakanlık Devlet Istatistik Enstitüsü, Yayin
56
Ifo Schnelldienst
54
International journal of business information systems : IJBIS
47
Springer eBook Collection / Business and Economics
45
Management information systems : mis quarterly
43
Springer eBook Collection
42
Gabler Edition Wissenschaft
40
Information systems and e-business management : ISeB
39
International journal of services technology and management
38
Management science : journal of the Institute for Operations Research and the Management Sciences
36
Research
34
FFB-Diskussionspapiere / Forschungsinstitut Freie Berufe, Universität Lüneburg
33
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
32
Voprosy ėkonomiki : ordena trudovogo krasnogo znameni ežemesjačnyj žurnal ; Vserossijskoe ėkonomičeskoe izdanie
32
FFB-Diskussionspapier
31
Industrial marketing management : the international journal for industrial and high-tech firms
30
Journal of retailing and consumer services
30
Information systems management
29
The journal of strategic information systems : incorporating International Information Systems
29
Europäische Hochschulschriften / 5
28
Forum Dienstleistungsmanagement
28
International journal of production research
28
International journal of production economics
27
Services marketing quarterly
27
European journal of operational research : EJOR
25
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
25
International journal of contemporary hospitality management
23
International journal of services and operations management
23
Prace naukowe Akademii Ekonomicznej Imienia Oskara Langego we Wrocławiu
23
Working paper / National Bureau of Economic Research, Inc.
23
Schriftenreihe innovatives Dienstleistungsmanagement
22
The journal of business & industrial marketing
22
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ECONIS (ZBW)
46
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1
Building the sociomateriality of food service
Tuomi, Aarni
;
Tussyadiah, Iis P.
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012293756
Saved in:
2
Special issue on hospitality management in China
Wang, Youcheng
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10003742783
Saved in:
3
Balancing tourism education and training
Zagonari, Fabio
- In:
International journal of hospitality management
28
(
2009
)
1
,
pp. 2-9
Persistent link: https://www.econbiz.de/10003798128
Saved in:
4
Casino management : exploring gender-based differences in perceptions of managerial work
Schaap, James Ike
;
Stedham, Yvonne
;
Yamamura, Jeanne H.
- In:
International journal of hospitality management
27
(
2008
)
1
,
pp. 87-97
Persistent link: https://www.econbiz.de/10003666810
Saved in:
5
Other consumers in service encounters : a script theoretical perspective
Miao, Li
;
Mattila, Anna S.
;
Mount, Dan
- In:
International journal of hospitality management
30
(
2011
)
4
,
pp. 933-941
Persistent link: https://www.econbiz.de/10009242085
Saved in:
6
Improving service management in budget hotels
Peng, Jianping
;
Zhao, Xinyuan
;
Mattila, Anna S.
- In:
International journal of hospitality management
49
(
2015
),
pp. 139-148
Persistent link: https://www.econbiz.de/10011379970
Saved in:
7
Managing the service brand value of the hotel industry in an emerging market
Chang, Hsiao-Ping
;
Ma, Chun-Chieh
- In:
International journal of hospitality management
47
(
2015
),
pp. 1-13
Persistent link: https://www.econbiz.de/10011312556
Saved in:
8
The effect of internal information generation and dissemination on casino employee work related behaviors
Yu, Billy T. W.
;
To, W. M.
- In:
International journal of hospitality management
33
(
2013
),
pp. 475-483
Persistent link: https://www.econbiz.de/10009746326
Saved in:
9
Service recovery evaluations : GLBT versus hetero customers
Ro, Heejung
;
Choi, Youngsoo
;
Olson, Eric
- In:
International journal of hospitality management
33
(
2013
),
pp. 366-375
Persistent link: https://www.econbiz.de/10009746343
Saved in:
10
Purpose of stay and willingness to stay as dimensions to identify and evaluate hotel experiences
Alcántara-Alcover, Enrique
;
Artacho-Ramírez, Miguel Ángel
- In:
International journal of hospitality management
33
(
2013
),
pp. 357-365
Persistent link: https://www.econbiz.de/10009746344
Saved in:
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