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~isPartOf:"International journal of hospitality management"
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Service quality
403
Dienstleistungsqualität
402
Customer satisfaction
217
Kundenzufriedenheit
217
Consumer behaviour
205
Konsumentenverhalten
205
Hotel industry
156
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Han, Heesup
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Qu, Hailin
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International journal of hospitality management
Tourism management : research, policies, practice
677
NBER working paper series
492
Working paper / National Bureau of Economic Research, Inc.
471
Journal of business research : JBR
464
NBER Working Paper
428
Tourism management perspectives : TMP
382
Discussion paper series / IZA
375
Journal of retailing and consumer services
365
Tourism economics : the business and finance of tourism and recreation
360
The service industries journal
350
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
318
International journal of contemporary hospitality management
301
Journal of travel and tourism marketing
297
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
231
Tourism analysis : an interdisciplinary tourism & hospitality journal
225
SpringerLink / Bücher
224
The journal of services marketing
213
Technological forecasting & social change : an international journal
201
Working paper
197
IZA Discussion Paper
195
Journal of hospitality marketing & management
191
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
181
Tourism planning & development
181
Discussion paper / Centre for Economic Policy Research
179
Industrial marketing management : the international journal for industrial and high-tech firms
177
Auditing : a journal of practice & theory
174
Journal of air transport management
162
IZA Discussion Papers
160
CESifo working papers
149
Management science : journal of the Institute for Operations Research and the Management Sciences
144
Services marketing quarterly
144
Cogent business & management
139
The TQM journal : the international review of organizational improvement
134
Journal of Services Marketing
130
Service business
128
International journal of quality & reliability management
120
Journal of economic behavior & organization : JEBO
118
International journal of productivity and quality management : IJPQM
115
European research studies
114
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ECONIS (ZBW)
539
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1
In search of "a research front" in cruise tourism studies
Vega-Muñoz, Alejandro
;
Arjona-Fuentes, Juan M.
; …
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241413
Saved in:
2
Essential customer service factors and the segmentation of older visitors within wellness tourism based on hot springs hotels
Chen, Kaung-hwa
;
Liu, Hsiou-hsiang
;
Chang, Feng-hsiang
- In:
International journal of hospitality management
35
(
2013
),
pp. 122-132
Persistent link: https://www.econbiz.de/10010225832
Saved in:
3
Segmenting networking orientation in the hospitality industry : an empirical research on service bundling
Maggioni, Isabella
;
Marcoz, Elena Maria
;
Mauri, Chiara
- In:
International journal of hospitality management
42
(
2014
),
pp. 192-201
Persistent link: https://www.econbiz.de/10010410731
Saved in:
4
Commercial hospitality in tourism : a global comparison of what culturally matters
Walters, Gabby
;
Huck, Lukas
;
Robinson, Richard N. S.
; …
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547919
Saved in:
5
A systematic review of AI technology-based service encounters : implications for hospitality and tourism operations
Li, Minglong
;
Yin, Dexiang
;
Qiu, Hailian
;
Bai, Billy
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547997
Saved in:
6
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
7
Which hotel services really matter to Muslim travelers? : developing and validating a multidimensional-continuum scale
Papastathopoulos, Avraam
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013185228
Saved in:
8
Towards sustainable servicescape : tourists' perspectives of accommodation service attributes
Väisänen, Hanna-Maija
;
Uusitalo, Outi
;
Ryynänen, Toni
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014310681
Saved in:
9
The evolution of service failure and recovery research in hospitality and tourism : an integrative review and future research directions
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014310875
Saved in:
10
Hospitality beyond the commercial domain : a triadic conceptualisation of hospitality in tourism from a host-guest encounter perspective
Munasinghe, Sarath
;
Hemmington, Nigel
;
Schänzel, Heike
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014227644
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