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~isPartOf:"International journal of hospitality management"
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Beziehungsmarketing
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Consumer behaviour
164
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Customer satisfaction
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Kundenzufriedenheit
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International journal of hospitality management
Journal of business research : JBR
650
Journal of retailing and consumer services
585
Industrial marketing management : the international journal for industrial and high-tech firms
406
SpringerLink / Bücher
272
The journal of services marketing
226
The journal of business & industrial marketing
199
The service industries journal
185
Journal of strategic marketing
170
Journal of the Academy of Marketing Science
165
International journal of electronic customer relationship management : IJECRM
150
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of travel and tourism marketing
118
Journal of hospitality marketing & management
117
Journal of service research : JSR
117
The journal of product & brand management
112
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
Gabler Edition Wissenschaft
107
Journal of service management
107
Journal of retailing
106
Cogent business & management
103
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
103
Psychology & marketing
102
The journal of brand management : an international journal
101
International journal of production research
100
Marketing intelligence & planning
99
European journal of marketing : EJM
96
Services marketing quarterly
93
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Service business
84
International journal of production economics
82
Journal of marketing management : MM
82
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
73
The international review of retail, distribution and consumer research
73
Springer eBook Collection / Business and Economics
72
European journal of operational research : EJOR
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ECONIS (ZBW)
280
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1
Mass customization in food services
Hwang, Jaewon
;
Kim, Young
;
Lee, Yong-Ki
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012436022
Saved in:
2
Does conspicuous decoration style influence customer's intention to purchase? : the moderating effect of CSR practices
Li, Yaoqi
;
Fu, Hui
;
Huang, Songshan
- In:
International journal of hospitality management
51
(
2015
),
pp. 19-29
Persistent link: https://www.econbiz.de/10011413938
Saved in:
3
Friendship on social networking sites : improving relationships between hotel brands and consumers
Su, Na
;
Mariadoss, Babu John
;
Reynolds, Dennis
- In:
International journal of hospitality management
51
(
2015
),
pp. 76-86
Persistent link: https://www.econbiz.de/10011413949
Saved in:
4
Do ISO 9001-certified hotels get a higher customer rating than non-certified ones?
Heras-Saizarbitoria, Iñaki
;
Arana, German
;
Boiral, Olivier
- In:
International journal of hospitality management
51
(
2015
),
pp. 138-146
Persistent link: https://www.econbiz.de/10011413956
Saved in:
5
The antecedents of customer satisfaction and dissatisfaction toward various types of hotels : a text mining approach
Xu, Xun
;
Li, Yibai
- In:
International journal of hospitality management
55
(
2016
),
pp. 57-69
Persistent link: https://www.econbiz.de/10011497929
Saved in:
6
Restaurants' disclosure of nutritional information as a corporate social responsibility initiative : customers' attitudinal and behavioral responses
Kim, Eojina
;
Ham, Sunny
- In:
International journal of hospitality management
55
(
2016
),
pp. 96-106
Persistent link: https://www.econbiz.de/10011497978
Saved in:
7
The effect of customization and gender on customers' attitude
Wolf, Alana
;
Zhang, Lu
- In:
International journal of hospitality management
56
(
2016
),
pp. 28-32
Persistent link: https://www.econbiz.de/10011520935
Saved in:
8
Linking customer-employee exchange and employee innovative behavior
Li, Minglong
;
Hsu, Cathy H. C.
- In:
International journal of hospitality management
56
(
2016
),
pp. 87-97
Persistent link: https://www.econbiz.de/10011521554
Saved in:
9
Organizational culture on customer delight in the hospitality industry
Kao, Chiu-Ying
;
Tsaur, Sheng-Hshiung
;
Wu, Tsung-Chiung
- In:
International journal of hospitality management
56
(
2016
),
pp. 98-108
Persistent link: https://www.econbiz.de/10011521555
Saved in:
10
Embracing or fighting the urge : a multilevel investigation on casino service, branding and impulsive gambling
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
56
(
2016
),
pp. 109-118
Persistent link: https://www.econbiz.de/10011521730
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