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~isPartOf:"International journal of hospitality management"
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Beziehungsmarketing
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Consumer behaviour
164
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Customer satisfaction
137
Kundenzufriedenheit
137
Dienstleistungsqualität
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Tourism employees
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International journal of hospitality management
Journal of business research : JBR
656
Journal of retailing and consumer services
584
Industrial marketing management : the international journal for industrial and high-tech firms
407
SpringerLink / Bücher
264
The journal of services marketing
226
The journal of business & industrial marketing
195
The service industries journal
188
Journal of the Academy of Marketing Science
174
Journal of strategic marketing
171
International journal of electronic customer relationship management : IJECRM
149
Journal of marketing
130
International journal of contemporary hospitality management
120
Journal of travel and tourism marketing
118
Journal of service research : JSR
117
Journal of hospitality marketing & management
116
Tourism management : research, policies, practice
112
The journal of product & brand management
111
The journal of brand management : an international journal
110
Asia Pacific journal of marketing and logistics
107
European Journal of Marketing
107
Journal of service management
106
Journal of Business & Industrial Marketing
105
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
104
Journal of retailing
104
Gabler Edition Wissenschaft
103
Psychology & marketing
103
Cogent business & management
102
Marketing intelligence & planning
100
European journal of marketing : EJM
97
Services marketing quarterly
97
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
Journal of marketing management : MM
85
The international journal of bank marketing : IJBM
85
Service business
84
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
Journal of Services Marketing
77
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
76
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
76
The international review of retail, distribution and consumer research
74
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ECONIS (ZBW)
280
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1
The role of the customer-seller relationship in the intention of the customer to complain : a study of Chinese restaurateurs
Cheng, Simone
;
Lam, Terry
- In:
International journal of hospitality management
27
(
2008
)
4
,
pp. 552-562
Persistent link: https://www.econbiz.de/10003860310
Saved in:
2
The relationship between food-related personality traits, satisfaction, and loyalty among visitors attending food events and festivals
Kim, Yeong Gug
;
Suh, Bo Won
;
Eves, Anita
- In:
International journal of hospitality management
29
(
2010
)
2
,
pp. 216-226
Persistent link: https://www.econbiz.de/10003971029
Saved in:
3
The hospitality of the host : a cross-cultural examination of managerially facilitated consumer-to-consumer interactions
Levy, Stuart E.
- In:
International journal of hospitality management
29
(
2010
)
2
,
pp. 319-327
Persistent link: https://www.econbiz.de/10003971462
Saved in:
4
Measuring festival quality and value affecting visitors' satisfaction and loyalty using a structural approach
Yoon, Yoo-shik
;
Lee, Jin-soon
;
Lee, Choong-Ki
- In:
International journal of hospitality management
29
(
2010
)
2
,
pp. 335-342
Persistent link: https://www.econbiz.de/10003971465
Saved in:
5
The relationships between CRM, RQ, and CLV based on different hotel preferences
Wu, Shwu-ing
;
Li, Pei-chi
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 262-271
Persistent link: https://www.econbiz.de/10008907651
Saved in:
6
Empowerment in hospitality organizations : customer orientation and organizational support
Ro, Heejung
;
Chen, Po-ju
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 422-428
Persistent link: https://www.econbiz.de/10008908367
Saved in:
7
From broadway to the Bistro : partnering with the arts to attract upscale customers
McCleary, Ken W.
;
Lattimer, Charles L.
;
Clemenz, Candice E.
- In:
International journal of hospitality management
27
(
2008
)
2
,
pp. 197-203
Persistent link: https://www.econbiz.de/10003687386
Saved in:
8
Important attributes of lodgings to gain repeat business : a comparison between individual travels and group travels
Hanai, Tomomi
;
Oguchi, Takashi
;
Ando, Kiyoshi
; …
- In:
International journal of hospitality management
27
(
2008
)
2
,
pp. 268-275
Persistent link: https://www.econbiz.de/10003687497
Saved in:
9
Users' perceptions of two types of hotel reservation Web sites
Morosan, Cristian
;
Jeong, Miyoung
- In:
International journal of hospitality management
27
(
2008
)
2
,
pp. 284-292
Persistent link: https://www.econbiz.de/10003687506
Saved in:
10
The effect of relational benefits on perceived value in relation to customer loyalty : an empirical study in the Australian coffee outlets industry
Chen, Po-tsang
;
Hu, Hsin-hui
- In:
International journal of hospitality management
29
(
2010
)
3
,
pp. 405-412
Persistent link: https://www.econbiz.de/10003983139
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