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~isPartOf:"International journal of hospitality management"
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Service quality
403
Dienstleistungsqualität
402
Customer satisfaction
212
Kundenzufriedenheit
212
Consumer behaviour
197
Konsumentenverhalten
197
Hotel industry
159
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Relationship marketing
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Han, Heesup
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Mattila, Anna S.
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9
Guchait, Priyanko
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Law, Chun Hung Roberts
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Line, Nathaniel D.
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Madera, Juan M.
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Qu, Hailin
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Lee, Lindsey
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Luu Trong Tuan
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Miao, Li
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International journal of hospitality management
Journal of business research : JBR
1,106
SpringerLink / Bücher
879
Technological forecasting & social change : an international journal
778
Small business economics : an entrepreneurship journal
626
International journal of innovation management
605
International journal of technology management : IJTM
530
Research policy : policy, management and economic studies of science, technology and innovation
508
Technovation : the international journal of technological innovation, entrepreneurship and technology management
497
Industrial marketing management : the international journal for industrial and high-tech firms
468
Technology analysis & strategic management
460
Journal of open innovation : technology, market, and complexity
443
The service industries journal
407
Journal of retailing and consumer services
374
International journal of entrepreneurship and small business
371
NBER working paper series
327
Europäische Hochschulschriften / 5
325
IEEE transactions on engineering management : EM
309
Cogent business & management
305
Springer eBook Collection
296
Working paper / National Bureau of Economic Research, Inc.
293
Journal of small business and enterprise development
288
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
285
NBER Working Paper
271
International journal of innovation and technology management
246
International journal of production economics
239
The journal of product innovation management : an international publication of the Product Development & Management Association
227
The journal of services marketing
223
Innovation: organization & management : IOM
214
Journal of small business management : JSBM ; a joint publ. 4 times a year of the International Council for Small Business and the West Virginia University Bureau of Business Research
213
European research studies
208
International small business journal : researching entrepreneurship
208
Working paper
206
International journal of business innovation and research
204
International business review : the official journal of the European International Business Academy
203
The journal of business & industrial marketing
203
R & D management
197
Small business economics : an international journal
194
Discussion paper series / IZA
188
International journal of contemporary hospitality management
188
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ECONIS (ZBW)
484
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484
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1
Effects of resource orchestration, strategic information exchange capabilities, and digital orientation on innovation and performance of hotel supply chains
Tajeddini, Kayhan
;
Hussain, Matloub
;
Gamage, Thilini …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457841
Saved in:
2
The long road to adaptation : micro and small hospitality firms after the GFC
Sakellarios, Nikolaos
;
Alonso, Abel Duarte
;
Seng Kiat Kok
; …
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209266
Saved in:
3
Overcoming the unprecedented : micro, small and medium hospitality enterprises under COVID-19
Alonso, Abel Duarte
;
Bressan, Alessandro
;
Seng Kiat Kok
; …
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209267
Saved in:
4
How entrepreneurial bricolage drives sustained competitive advantage of tourism and hospitality SMEs : the mediating role of differentiation and risk management
Tajeddini, Kayhan
;
Gamage, Thilini Chathurika
; …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014311475
Saved in:
5
Becoming an ambidextrous hotel : the role of customer orientation
Tang, Ta-wei
- In:
International journal of hospitality management
39
(
2014
),
pp. 1-10
Persistent link: https://www.econbiz.de/10010389452
Saved in:
6
To talk or to touch : unraveling consumer responses to two types of hotel in-room technology
Fan, Alei
;
Lu, Zhi
;
Mao, Zhenxing
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271302
Saved in:
7
Designing lifestyle hotels
Cheng, Jen-Son
;
Tang, Ta-Wei
;
Wang, Tsai-Chiao
- In:
International journal of hospitality management
58
(
2016
),
pp. 95-106
Persistent link: https://www.econbiz.de/10011581400
Saved in:
8
Measuring customer perceptions of restaurant innovativeness : developing and validating a scale
Kim, Eojina
;
Tang, Liang
;
Bosselman, Robert
- In:
International journal of hospitality management
74
(
2018
),
pp. 85-98
Persistent link: https://www.econbiz.de/10011924613
Saved in:
9
Predictors of customer service training in hospitality firms
Butcher, Ken
;
Sparks, Beverley
;
McColl-Kennedy, Janet R.
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 389-396
Persistent link: https://www.econbiz.de/10003855819
Saved in:
10
Examining the effect of entrepreneurial leadership on employees' innovative behavior in
SME
hotels : a mediated moderation model
Giang Hoang
;
Luu Trong Tuan
;
Nguyen Thuy Thu
;
Tuan Du
; …
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013185211
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