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~isPartOf:"International journal of hospitality management"
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International journal of hospitality management
Journal of Services Marketing
76
International Journal of Bank Marketing
54
Journal of Consumer Marketing
54
Journal of retailing and consumer services
49
European Journal of Marketing
41
Journal of business research : JBR
35
International Journal of Retail & Distribution Management
34
Journal of Product & Brand Management
25
International Journal of Contemporary Hospitality Management
24
Marketing Intelligence & Planning
24
Strategic Direction
22
SpringerLink / Bücher
20
Journal of hospitality marketing & management
17
The service industries journal
17
Cogent business & management
14
Springer eBook Collection
14
International journal of contemporary hospitality management
13
Journal of Service Management
13
Strategy & Leadership
13
Psychology & marketing
12
Research
12
Cogent Business & Management
11
Journal of the Academy of Marketing Science
11
The TQM journal : the international review of organizational improvement
11
The international journal of bank marketing : IJBM
11
Asia Pacific Journal of Marketing and Logistics
10
Asia Pacific journal of marketing and logistics
10
Journal of Business & Industrial Marketing
10
Journal of marketing theory and practice
10
Munich Business School - Publications
10
Services marketing quarterly
10
The journal of services marketing
10
International Journal of Quality & Reliability Management
9
Management Decision
9
Munich Business School Working Paper
9
Service business
9
The TQM Journal
9
International journal of electronic customer relationship management : IJECRM
8
International journal of services and operations management : IJSOM
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ECONIS (ZBW)
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1
Situational influences on the evaluation of other-customer failure
Huang, Wen Hsien
;
Wang, Yi-ching
- In:
International journal of hospitality management
36
(
2014
),
pp. 110-119
Persistent link: https://www.econbiz.de/10010239319
Saved in:
2
Managing customers' undesirable responses towards hospitality service brands during service failure : the moderating role of other customer perception
Sarkar, Abhigyan
;
Sarkar, Juhi Gahlot
;
Sreejesh, S.
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012495095
Saved in:
3
Guest satisfaction &
dissatisfaction
in luxury hotels : an application of big data
Panchapakesan Padma
;
Ahn, Jiseon
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012146172
Saved in:
4
Sentimental analysis of Facebook reviews : does hospitality matter in senior living?
Zhong, Yun Ying
;
Zhang, Tingting
;
Ronzoni, Giulio
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014334428
Saved in:
5
Do the roles of switching barriers on customer loyalty vary for different types of hotels?
Zhang, Hanqin Qiu
;
Ye, Haobin
;
Bai, Billy
;
Wang, Wei Heng
- In:
International journal of hospitality management
46
(
2015
),
pp. 89-98
Persistent link: https://www.econbiz.de/10011301991
Saved in:
6
The cross-impact of network externalities on relationship quality in exhibition sector
Lai, Ivan K. W.
- In:
International journal of hospitality management
48
(
2015
),
pp. 52-67
Persistent link: https://www.econbiz.de/10011341601
Saved in:
7
CSR and customer loyalty : the roles of trust, customer identification with the company and satisfaction
Martínez, Patricia
;
Rodríguez del Bosque, Ignacio A.
- In:
International journal of hospitality management
35
(
2013
),
pp. 89-99
Persistent link: https://www.econbiz.de/10010225848
Saved in:
8
The effects of transaction-specific satisfactions and integrated satisfaction on customer loyalty
Gao, Bo Wendy
;
Lai, Ivan K. W.
- In:
International journal of hospitality management
44
(
2015
),
pp. 38-47
Persistent link: https://www.econbiz.de/10010501241
Saved in:
9
Linking service quality, customer satisfaction and loyalty in casinos, does membership matter?
Dong, Shi Yong
;
Prentice, Catherine
;
He, Wei
- In:
International journal of hospitality management
40
(
2014
),
pp. 81-91
Persistent link: https://www.econbiz.de/10010388587
Saved in:
10
Exploring the visitors' decision-making process for Airbnb and hotel accommodations using value-attitude-behavior and theory of planned behavior
Tajeddini, Kayhan
;
Mostafa Rasoolimanesh, S.
;
Gamage, …
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012585666
Saved in:
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