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Co-creation of background music : a key to innovating coffee shop management
Jeon, Seongun; Park, Chulwon; Yi, Youjae - In: International journal of hospitality management 58 (2016), pp. 56-65
Persistent link: https://www.econbiz.de/10011581385
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An angular vs. circular servicescape? : the impact of shape cues and music tempo on solo diners
Peng, Lavi (Zixi); Luo, Anqi; Mattila, Anna S. - In: International journal of hospitality management 118 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10015069542
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Extending the scope of hotel client reactions to employee injustice : hotel employer reviews on the Internet
Melián-González, Santiago; Bulchand-Gidumal, Jacques - In: International journal of hospitality management 63 (2017), pp. 93-100
Persistent link: https://www.econbiz.de/10011705784
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Other consumers in service encounters : a script theoretical perspective
Miao, Li; Mattila, Anna S.; Mount, Dan - In: International journal of hospitality management 30 (2011) 4, pp. 933-941
Persistent link: https://www.econbiz.de/10009242085
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Why not eat alone? : the effect of other consumers on solo dining intentions and the mechanism
Her, Eun Sol; Seo, Soobin - In: International journal of hospitality management 70 (2018), pp. 16-24
Persistent link: https://www.econbiz.de/10011825959
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Is peer evaluation of consumer online reviews socially embedded? : an examination combining reviewer's social network and social identity
Li, Hengyun; Zhang, Ziqiong; Meng, Fang; Janakiraman, … - In: International journal of hospitality management 67 (2017), pp. 143-153
Persistent link: https://www.econbiz.de/10011785183
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Influences of consumer characteristics on fairness perceptions of revenue management pricing in the hotel industry
Heo, Cindy Yoonjoung; Lee, Seoki - In: International journal of hospitality management 30 (2011) 2, pp. 243-251
Persistent link: https://www.econbiz.de/10008907671
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Restaurant revenue management : do perceived capacity scarcity and price differences matter?
Heo, Cindy Yoonjoung; Lee, Seoki; Mattila, Anna; Hu, Clark - In: International journal of hospitality management 35 (2013), pp. 316-326
Persistent link: https://www.econbiz.de/10010225775
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Building loyalty through reward programs : the influence of perceptions of fairness and brand attachment
Hwang, Eunmin; Baloglu, Seyhmus; Tanford, Sarah - In: International journal of hospitality management 76 (2019) 1, pp. 19-28
Persistent link: https://www.econbiz.de/10011981828
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How observed customer mistreatment of supervisors affects employees' service sabotage : a cross-cultural examination from the deontic justice theory
Jiang, Wen; Shum, Cass; Min, Hyounae; Ding, Ye - In: International journal of hospitality management 110 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014310677