//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of hospitality management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Kundenzufriedenheit mit fernge...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
361
Kundenzufriedenheit
361
Dienstleistungsqualität
250
Service quality
250
Consumer behaviour
205
Konsumentenverhalten
205
Hospital
196
Krankenhaus
196
Beziehungsmarketing
142
Hotel industry
142
Hotellerie
142
Relationship marketing
142
Gastronomie
97
Restaurant industry
97
Hospitality industry
94
Gastgewerbe
92
Arbeitszufriedenheit
63
Emotion
63
Job satisfaction
63
Hospitality
61
Satisfaction
55
Customer service
44
Kundenservice
44
Coronavirus
40
Arbeitsverhalten
34
Work behaviour
34
Beschwerdemanagement
33
Complaint management
33
USA
29
United States
29
Brand management
26
COVID-19
26
Markenführung
26
Viral marketing
25
Virales Marketing
25
Tourism employees
23
Tourismusberufe
23
Confidence
20
Vertrauen
20
Brand image
19
more ...
less ...
Online availability
All
Undetermined
390
Free
4
Type of publication
All
Article
529
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
530
Aufsatz in Zeitschrift
530
Aufsatzsammlung
1
Case study
1
Collection of articles of several authors
1
Fallstudie
1
Sammelwerk
1
more ...
less ...
Language
All
English
531
Author
All
Han, Heesup
23
Jang, Soocheong
13
Mattila, Anna S.
12
Guchait, Priyanko
10
Law, Chun Hung Roberts
9
Pizam, Abraham
8
Wong, IpKin Anthony
8
Hyun, Sunghyup Sean
7
Kim, Woo Gon
6
Köseoglu, Mehmet Ali
6
Okumus, Fevzi
6
Qu, Hailin
6
Back, Ki-Joon
5
Kim, Seongseop
5
Kim, Wansoo
5
Shum, Cass
5
So, Kevin Kam Fung
5
Wang, Xingyu
5
Wu, Luorong
5
Xu, Xun
5
Zhang, Tingting
5
Altinay, Levent
4
Bai, Billy
4
Bilgihan, Anil
4
Busser, James A.
4
Chen, Ming-Hsiang
4
Gursoy, Dogan
4
Ha, Jooyeon
4
Hanks, Lydia
4
Heo, Cindy Yoonjoung
4
Jung, Hyo Sun
4
Kirillova, Ksenia
4
Lee, Jin-soon
4
Lee, Sanghyeop
4
Lehto, Xinran Y.
4
Line, Nathaniel D.
4
Madera, Juan M.
4
Miao, Li
4
Prentice, Catherine
4
Ryu, Kisang
4
more ...
less ...
Published in...
All
International journal of hospitality management
Journal of retailing and consumer services
426
Journal of business research : JBR
357
NBER working paper series
254
Health care management review : HCM review
243
SpringerLink / Bücher
239
The service industries journal
231
International journal of contemporary hospitality management
216
Working paper / National Bureau of Economic Research, Inc.
212
NBER Working Paper
207
Tourism management : research, policies, practice
205
Health care management science
203
The journal of services marketing
201
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
194
Journal of Services Marketing
184
Journal of health economics
180
Journal of hospitality marketing & management
180
Journal of health organization and management
177
Journal of travel and tourism marketing
174
Health economics
138
European journal of operational research : EJOR
131
Industrial marketing management : the international journal for industrial and high-tech firms
129
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
123
Cogent business & management
115
Service business
115
The TQM journal : the international review of organizational improvement
113
Krankenhausmanagement : Strategien, Konzepte, Methoden
112
Services marketing quarterly
109
European Journal of Marketing
108
International Journal of Bank Marketing
106
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
106
International journal of productivity and quality management : IJPQM
99
The European journal of health economics : HEPAC ; health economics in prevention and care
97
Tourism management perspectives : TMP
96
Management science : journal of the Institute for Operations Research and the Management Sciences
95
Journal of service research : JSR
94
International journal of services and operations management
90
Journal of service management
89
Journal of air transport management
87
Asia Pacific journal of marketing and logistics
86
more ...
less ...
Source
All
ECONIS (ZBW)
531
Showing
1
-
10
of
531
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Understanding service experience and its impact on brand image in hospitality sector
Manhas, Parikshat Singh
;
Tukamushaba, Eddy Kurobuza
- In:
International journal of hospitality management
45
(
2015
),
pp. 77-87
Persistent link: https://www.econbiz.de/10010503888
Saved in:
2
Influence of sustainable hospitality supply chain management on customers' attitudes and behaviors
Xu, Xun
;
Gursoy, Dogan
- In:
International journal of hospitality management
49
(
2015
),
pp. 105-116
Persistent link: https://www.econbiz.de/10011379962
Saved in:
3
Generic dimensionality of hospitality in the hotel industry : a host-guest relationship perspective
Ariffin, Ahmad Azmi M.
- In:
International journal of hospitality management
35
(
2013
),
pp. 171-179
Persistent link: https://www.econbiz.de/10010225816
Saved in:
4
Adaptation of hospitality service quality scales for marina services
Ozer Sari, Ferika
;
Bulut, Cagri
;
Pirnar, Ige
- In:
International journal of hospitality management
54
(
2016
),
pp. 95-103
Persistent link: https://www.econbiz.de/10011474045
Saved in:
5
The physical appearance of hotel guests : the impact on service providers’ communication and quality of service
Knežević, Mladen
;
Tomka, Dragica
;
Bizjak, Boštjan
; …
- In:
International journal of hospitality management
51
(
2015
),
pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
Saved in:
6
Customer responses to intercultural communication accommodation strategies in hospitality service encounters
Wang, Chen-Ya
;
Miao, Li
;
Aattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 96-104
Persistent link: https://www.econbiz.de/10011413951
Saved in:
7
Tell us your concern, and we shall together address! : role of service booking channels and brand equity on post-failure outcomes
Manu C
;
Sreejesh, S.
;
Paul, Justin
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012585701
Saved in:
8
Personality profiles for hospitality employees : impact on job performance and satisfaction
Lan, Junbang
;
Wong, Chi-Sum
;
Zeng, Guojun
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013198468
Saved in:
9
Hospitality employee's mindfulness and its impact on creativity and customer satisfaction : the moderating role of organizational error tolerance
Wang, Xingyu
;
Wen, Xueqi
;
Paşamehmetoğlu, Ayşın
; …
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012495026
Saved in:
10
The effects of customer-centricity in hospitality
Inversini, Alessandro
;
De Carlo, Manuela
;
Masiero, Lorenzo
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241494
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->