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Do topic and sentiment matter? : predictive power of online reviews for hotel demand forecasting
Wu, Chenguang; Zhong, Shiteng; Song, Haiyan; Wu, Ji - In: International journal of hospitality management 120 (2024), pp. 1-15
Persistent link: https://www.econbiz.de/10015071104
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Profiling satisfied and dissatisfied hotel visitors using publicly available data from a booking platform
Pokryshevskaya, Elena B.; Antipov, Evgeny A. - In: International journal of hospitality management 67 (2017), pp. 1-10
Persistent link: https://www.econbiz.de/10011785129
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Designing gamified interactions with self-service technology at restaurants
Lee, Wangoo; Lu, Lu - In: International journal of hospitality management 113 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014325583
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Using traditional rituals in hospitality to gain value : a study on the impact of Feng Shui
Ogilvie, Madeleine; Ng, Danny; Xiang, Erwei; Ryan, Maria M. - In: International journal of hospitality management 72 (2018), pp. 1-9
Persistent link: https://www.econbiz.de/10011872658
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How do Mainland Chinese travelers choose restaurants in Hong Kong? : an exploratory study of individual visit scheme travelers and packaged travelers
Law, Rob; To, Tammy; Goh, Carey - In: International journal of hospitality management 27 (2008) 3, pp. 346-354
Persistent link: https://www.econbiz.de/10003742797
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The impact of website quality on customer satisfaction and purchase intentions : evidence from Chinese online visitors
Bai, Billy; Law, Rob; Wen, Ivan - In: International journal of hospitality management 27 (2008) 3, pp. 391-402
Persistent link: https://www.econbiz.de/10003742805
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The relationships among overall quick-casual restaurant image, perceived value, customer satisfaction, and behavioral intentions
Ryu, Kisang; Han, Heesup; Kim, Tae Hee - In: International journal of hospitality management 27 (2008) 3, pp. 459-469
Persistent link: https://www.econbiz.de/10003742825
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Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth
Kim, Woo Gon; Ng, Christy Yen Nee; Kim, Yen-soon - In: International journal of hospitality management 28 (2009) 1, pp. 10-17
Persistent link: https://www.econbiz.de/10003798132
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The role of the customer-seller relationship in the intention of the customer to complain : a study of Chinese restaurateurs
Cheng, Simone; Lam, Terry - In: International journal of hospitality management 27 (2008) 4, pp. 552-562
Persistent link: https://www.econbiz.de/10003860310
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The relationship between food-related personality traits, satisfaction, and loyalty among visitors attending food events and festivals
Kim, Yeong Gug; Suh, Bo Won; Eves, Anita - In: International journal of hospitality management 29 (2010) 2, pp. 216-226
Persistent link: https://www.econbiz.de/10003971029